Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
52% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Helpfull people

Posted Sep 5, 2016
Helpfull polite stuff, good welcome during check in , they arranged for upgrade for rest of the days ( four days) There is a piano in the lobby (not great) but tuned , i enjoed playing for some times , they appreciated Few verities during breakfast ,
2 out of 5
by Jeremy from London

Can't pay in dinar, beware of rip-off xchange rate

Posted Aug 17, 2016 on Hotels
Staff were helpful, bed was comfortable and hotel chosen for business purposes. Poorly maintained e.g. Had a real struggle to finally get the window to close so the works outside weren't stopping me sleeping. Had to leave aircon fan on to help what I think was the security camera beeping (similar to an alarm clock!) outside the door. All that I can cope with, but I won't be returning due to the unwanted and unauthorised 5% surcharge to the credit card exchange rate with no option to pay in local dinar and avoid the hotels own rip off exchange rate.
3 out of 5
by A verified traveler from Staten Island, NY

The empire has fallen on hard times

Posted Aug 13, 2016
Pros: At least the staff was friendly and did the best they could.
Cons: Invest some money to fix the place up and get the rooms & hotel lit properly
Location: There is virtually nothing in the area and nothing to do in the area. Located near many embassy's but too far from the sites in downtown Amman. .
Location is too far from the sites in Amman. Hotel and rooms are dark, bulbs in lamps are low wattage. Only the bathroom was properly lit. Entering the lobby is like being in a cave, if not for the chandelier it would be totally dark since little or no light enters through the skylights. Window to the room did not close properly. The design of the bathtub area was poorly done and you could not avoid when showering getting water all over the floor. To get to the pool required that you walk through the hotel dining room. Locker and shower rooms haven't been used in years. At pool some marble tile was used in some areas making them slippery when wet. .
3 out of 5
by A verified traveler from Riyadh

Posted Aug 1, 2016
Services compared to the paid fee was disappointing. Free Internet was very, very slow.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 17, 2016 on Hotels
3 out of 5
by A verified traveler from Amman Jordan

descent hotel for the price and location

Posted May 27, 2016 on Orbitz
Pros: breakfast and stuff........................................................................................................................
Cons: Room and facilities furniture.. TV Cable channel number and display...................................................................................
Location: good location.....nearby great restaurants and fun places.
it was good hotel room for the price and location.........I and my wife had problem with the water temperature.......It was barely warm..... The room service charges were really over-priced...... The stuff were very friendly...... The breakfast food was really cooked well....... But the breakfast buffet had really very less number of items........ Many of the furniture items either in the hotel facilities or in the room had to be replaced with newer items...... Like the carpet at the walkways and in the rooms were very old and very much worn out...... Sky lights at the hotel main lounge were very dirty and had a very thick layer of dust and sand accumulated all over them................They looked that they have never been cleaned or washed. I think the hotel management should pay a lot more attention to the cleaning of their own facilities. TV cable has very few and less number of channels. Cable display was very bad too.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
3 out of 5
by A verified traveler from calgary

Nice hotel. Quite. Easy access to downtown.

Posted May 9, 2016
I stayed for one week for private business. The staff were friendly and helpful
1 out of 5
by Jena

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
1 out of 5
by A verified traveler

very bad

Posted Apr 12, 2016
the worst hotel I ever seen with 4 stars rating 2 stars more than enough.
4 out of 5
by A verified traveler

Stratigic location

Posted Apr 10, 2016
Good deal as 4 stars Excellent deal for its price