Ratings based on 158 Verified Reviews

3.9 out of 5
86% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
good room, cooperative staff, buffet breakfast and dinner good location good close to downtown
4 out of 5
by A verified traveler

Very clean, convenient location, amazing staff

Posted Jan 17, 2017 on Hotels
Clean good-sized room and bathroom. City center is a 20-min walk from the hotel. The staff is highly professional, probably the best service I had in Jordan. At all times they were always very helpful and polite. On check-out I forgot something in the room and only realized it when I had already left Amman. The staff went above and beyond what any other hotel staff would do and found a way to have it delivered to me safely when I was in another city.
3 out of 5
by A verified traveler

Not a clean hotel

Posted Jan 13, 2017
Great Location but very dated. Breakfast is a mess
4 out of 5
by A verified traveler

Very good hotel, but not "value for money"

Posted Jan 5, 2017 on Hotels
Overall, it is a very good hotel. The room size is quite good...very spacious. The room and the bathroom were very neat, clean, well furnished. The breakfast buffet was good. Staff is helpful and polite. Location is quite central...approx. 2 km away from key Ammann touristic places and downtown. The hotel spa and jacuzzi (free entry for guests) was the cherry on the cake. This hotel has been recommended by TripAdvisor and LonelyPlanet and has won a few awards. My feeling is that this has caused the hotel to jack up their nightly price. Consequently, despite being a really nice hotel, the price charged was quite steep, and therefore, not a good "value for money". For a comparable price, you can probably even get a 5* hotel in Amman. In summary, watch out for the price you pay here. If you get this hotel at an attractive nightly price, go for it!
4 out of 5
by Melissa

Convenient and clean hotel with great service

Posted Dec 25, 2016 on Hotels
Toledo Hotel was located in a central area of Amman and quite close to many sites. The staff was very welcoming and kind. They also provided great service whenever we needed anything. The breakfast was convenient and good as was dinner later in the evening.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good hotel in central Amman

Posted Sep 25, 2016
The hotel is a local hotel and in keeping with the style of Amman. The staff were efficient and helpful and ensured everything went smoothly. The rooms are a little dated but perfectly good for a short stay and absolutely reflect the price Vs other hotels in town. You can walk 25mins to the Roman ruins etc. or jump a taxi for little cost.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2016
Bargain priced. Clean. Friendly staff. Free breakfast buffett.
3 out of 5
by Rodney

This traveler left a rating score only Posted Sep 1, 2016 on Hotels
4 out of 5
by A verified traveler

Room service didn't come clean the room

Posted Aug 12, 2016
It's very noisy and no body come clean the room and change the stuff you need
3 out of 5
by A verified traveler from world

Nice boutique, but could use some improvements.

Posted Jul 26, 2016 on CheapTickets
Pros: Nice room upgrades. Rooms and bathrooms comfy. Free breakfast and internet. Spa with hot tub, machines, pool and sauna.
Cons: Beds are a bit hard. Breakfast food quality and selection could be better. Not much fruits. Service staff distanced. Not four star staff service.
Location: Small markets on street.
The hotel is a bit older, but the rooms have been restored. They upgraded us to a Junior Suite, which was very nice. There is an exercise room with many machines, a small pool, hot tub and sauna in the lower floor inside. It is older and looks well worn, but it is nice to have a hot tub as so few hotels have them as part of the spa as a courtesy. The front desk is minimal and there didn't seem to be any tourist info. There are tourist services next door. There is a free breakfast buffet and free wireless internet included in our room package. The breakfast really has more lunch and dinner items than breakfast. Not really four star, though adequate. Best to compare as am not familiar with other properties or their rates.