Ratings based on 128 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Atlanta, GA

Extremely rude management

Posted Nov 27, 2017
Don’t book this hotel if they have only few rooms left. You will be given a room on different building which is old and does not have elevators. We were on vacation for two weeks so we had told of luggage. We had to take it two floors up without any help from the hotel. Anytime we requested something the answer was always a very rude NO. Can I get the WiFi password over the hotel phone? NO, you have to come down to the lobby. Can I get a US to European electric adapter, NO it’s not allowed. How do you expect any guest from US to stay at your hotel if they cannot charge their phones in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Hotel and yet Alpine Retreat

Posted Oct 4, 2017
Pros: The interior of the hotel, the location, the scenery from your window, the breakfast, and the staff!
Cons: Need more than one pillow. Now if that is the only thing I saw... that says alot about how great a place the hotel is.
There are many things I experienced that will definitely see me making a 2d stay at the Hotel Bierwirt - but it was the hotel staff that one me over from the moment I arrived until the point I left. Thank you all for the most wonderful of hospitality and professionalism - such a point is very worth noting when a place has such a great staff! Location wise is about a 15 min walk from downtown, but not far from the castle and many other items and in one of the distinct neighborhoods with many beautiful traditional homes. I really liked the neighborhood - and even more so - the views from my window of my room! The traditional woodworking of the inside of the hotel is beautiful - and creates the feeling of Tyrol hospitality in itself, The room I had was very comfortable with a nice soft bed and duvet covers and shower with good pressure and hot water. It was very cozy and very much felt more like being in an Alpine retreat. The breakfast was very good, and a large spread of foods. And the hotel restaurant was also very good - and I give a very high recommendation for anyone staying to try the wonderful creme of garlic soup! If you have never had it before - this is the place you want to try it at!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sherbrooke, Canada

Posted Sep 14, 2017
Excellent breakfast. Quiét and well situated. Even if the Room was non smoking, we were still smelling smoke.
5 out of 5
by Kamal

Posted Sep 11, 2017 on Hotels
I am not sure why there was no small shampoo bottles or little soaps. Missing also was a clock/radio and maybe a nigh lite in the bathroom. Excellent breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveler from Newark Delaware

Comfortable hotel in quiet location

Posted Sep 10, 2017
We chose a hotel out of the center in order to have onsite parking as the trams run nearby. Everything was fine. Big buffet spread for breakfast. Dinners good and reasonably priced.
4 out of 5
by Karen

Posted Sep 4, 2017 on Hotels
Large room, older style but with all mod cons. Great restaurant foir dinner and breakfast.
Comment from Hotel Management
Sep 9, 2017
Thank you for your feedback!
4 out of 5
by Joseph and Gizelda

Posted Aug 30, 2017 on Hotels
Comment from Hotel Management
Sep 9, 2017
Thank you for your feedback!
4 out of 5
by Jeffrey

Posted Aug 29, 2017 on Hotels
Very good breakfast.
Comment from Hotel Management
Sep 9, 2017
Thank you for your feedback!
5 out of 5
by allan

Superb hotel and lkcation.

Posted Aug 21, 2017 on Hotels
Amazing hotel on Innsbruck outskirts. Beautiful hotel in picturesque setting. Perfect. Highly recommended.
Comment from Hotel Management
Sep 9, 2017
Thank you for your feedback!
5 out of 5
by keith

Great stay

Posted Aug 21, 2017 on Hotels
Wonderful hotel will stay again staff were great and helpful easy to get into town felt so at ease
Comment from Hotel Management
Sep 9, 2017
Thank you for your feedback!