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Reviews of Hotel Robin

3 out of 5
Hotel Robin
2458/3, Niwan Bazar, Near Jallianwala Bagh, Amritsar, Punjab

Reviews

4.0
Rating 10 - Excellent. 1 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 8 out of 14 reviews" "

4.0/10

Cleanliness

5.2/10

Staff & service

4.2/10

Property conditions & facilities

Reviews

6/10 Okay

Dinesh, Mumbai

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel is quite close to golden temple which is big plus. But hotel was not clean. Linen and pillow cover were looking so dirty that u won’t feel like sleeping on same. Credit card does not work there.
Stayed 1 night in Nov 2018

2/10 Terrible

Davinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third class hotel
it was worst hotel, horrible night, dirty ......................dirty........................
Stayed 1 night in Oct 2018

2/10 Terrible

U

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t waste your money
Don’t waste your money on this hotel , Nothing is worth there calling this place as hotel . And don’t believe what they show you in pictures on websites . Their all selling tools and not real stuff .
Stayed 2 nights in Jul 2018

2/10 Terrible

Gurudev, San Carlos, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and switch
Good location, but terrible in terms of upkeep, cleanliness and understanding of what service means. The hotel rating is definitely not a 3 star as described. The bedsheets were soiled, the bathroom uncleaned. There were no sheets and just blanket to pull over.
Stayed 1 night in Dec 2017

2/10 Terrible

Dave, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Was greeted at the hotel by the last friendly people I've come across while in India. They did not initially have record of my booking through Expedia and made me feel like I was causing them a great inconvenience in having to find it. When I finally managed to check in, I was shown to a room, which wasn't at all clean. The water was not hot and sometimes ran black briefly, there were ants crawling over the walls and no towels were provided. There was also no duvet in the room. The staff did not seem concerned about any of this... Finding a blanket in the cupboard, I surprisingly managed to get a good night's sleep. Given the cleanliness of the room, I couldn't imagine what the kitchen might have looked like, so despite paying for breakfast with the room, I decided to go elsewhere.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Looks great on website but not in real.
Looks great on website. But in realy it is disgusting. Thanks
Stayed 1 night in Oct 2017

10/10 Excellent

SHIVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXECELLENT HOTEL..
NEAR BY GOLDEN TEMPLE ...AWESOME STAY HERE... 402 ROOM WAS BRILLIENT..NICE VIEW..5 MIN DISTANCE FOR GOLDEN TEMPLE..MEMORABLE STAY HERE..
Response from ASHISH ROSHAN on Dec 14, 2016
Dear Guest, Sat Shri Akaal !!! Thanks for giving Compliment to my whole team. it will give more confidence to my team to serve every guest better. I look forward to see you more often. With Regards Robin Hotel (Hotel Manager)

2/10 Terrible

bal, west midlands

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel close to golden temple only a 5 minute walk.
Terrible place to stop especially for single girls or ladies. Stopped on 4th floor we were family of four . Thinking it was close to golden temple and 20 minutes to airport would be ideal hotel. We fell asleep early as we had a early flight to catch at 10.30pm we heard loud noises and realised someone was trying to break in to our room luckily my husband had the door locked from the inside too and as we started to shout we heard them run off. We rang reception and were told they come and have a look .we heard nothing after that not even a call from reception to say if all ok. To be honest it could of been the staff at hotel who have duplicate keys to the rooms. We would never ever recommend hotel robin to even our worst enemy. Stay away
Response from Hotel Robin on Apr 15, 2015
Dear Guest, We regret that you have not had a great stay with us , We assure you your comments are very important for us and we will view the same very seriously and take corrective action. Best regards Hotel Robin (Hotel Manager)

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
We arrived at the hotel around 11pm and were out by 8am. We regretted staying at the hotel. The bed and bedsheets were old in bad shape. The staff was unfriendly. It was a cold night and when I asked for a room heater, they said they didn't have one but will provide extra blanket. However, after 30 minutes of waiting and phone from room not working, I had to go to front desk to remind them. There was no soap in the bathroom and when asked they gave me one and hesitated when I asked for a another. I will not recommend this hotel to anyone.
Response from Hotel Robin on Apr 15, 2015
Dear Guest, We regret that you have not had a great stay with us , We assure you your comments are very important for us and we will view the same very seriously and take corrective action. Best regards Hotel Robin (Hotel Manager)

8/10 Good

Paras, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL WITH PROXIMITY TO THE GOLDEN TEMPLE
We really had a very nice stay at hotel robin, staff is very good , lady at the reception is of very helpful nature.. very close to jallianwala bagh, golden temple and market, all eateries are available there nearby the hotel. macd, subway, dominos ... would recommnd this hotel..
Response from Hotel Robin on Apr 15, 2015
Dear Guest, Sat Shri Akaal !!! Thanks for giving Compliment to my whole team. it will give more confidence to my team to serve every guest better. I look forward to see you more often. With Regards Robin Hotel (Hotel Manager)

2/10 Terrible

ava lee, lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A horrible nightmare
It was my horrible experience staying at this hotel. Very hard mattress even a dog can't sleep on it. Cheap and broken furniture , on the top of it the bathroom was dirty n the toilet seat was broken which moves when anybody sit on it. Yes and there were many holes in the ceiling and the wires were hanging downward the ceiling.
Response from Hotel Robin on Apr 17, 2015
Dear Guest, We regret that you have not had a great stay with us , We assure you your comments are very important for us and we will view the same very seriously and take corrective action. Best regards

2/10 Terrible

chiraranjan, guwahati

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not at all satisfactory
lunch and dinner is not available. staying there was not at all satisfactory.
Response from Hotel Robin on Apr 17, 2015
Dear Guest, We regret that you have not had a great stay with us , We assure you your comments are very important for us and we will view the same very seriously and take corrective action. Best regards Robin Hotel (Hotel Manager)

8/10 Good

Tomasz, Bedford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near The Golden Temple
We had a really nice time in Amritsar and hotel Robin was a really nice play to stay with a very nice and helpful staff.
Response from SHIVA SHARMA on May 28, 2015
Dear Guest, Sat Shri Akaal !!! Thanks for giving Compliment to my whole team. it will give more confidence to my team to serve every guest better. I look forward to see you more often. Best Regards Replied by Robin Hotel (Hotel Manager)

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Wollte den goldenen Tempel besuchen, aber da das Hotel zu ungemütlich war und zu kalt (Winterzeit, keine Heizung), bin ich wieder abgereist.
Response from SHIVA SHARMA on May 28, 2015
Dear Guest, Sat Shri Akaal !!! Thanks for giving Compliment to my whole team. it will give more confidence to my team to serve every guest better. I look forward to see you more often. Best Regards Replied by Robin Hotel