Ratings based on 1,284 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Ok but a little disappointed

Posted Nov 20, 2016
Clean hotel but rooms need an upgrade. Hotel staff was friendly just seemed a little lost
4 out of 5
by A verified traveler

A good hotel ideally located

Posted Nov 14, 2016 on Hotels
Our stay was very good, the staff amicable and helpful. The rooms were comfortable and clean. The bar had a friendly and nice atmosphere and the restaurant is lively serving a very tasty and well prepared food. The only thing that bothered us were the "throw away" plastic beakers to wash after the tooth brush.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Facilities were lovely. Restaurants and service were spectacular - but it is far from anything. You can walk but taxi was needed most days. Biggest concerns were the temperature was so warm inside in the rooms although it was freezing outside. The thermostat was not seeming to keep up. Thankfully you can open the windows a bit to assist in some cooler air in the room. It wasn't just our room either. It was a complaint of others in our party. Also...the baths...although VERY large for soaking were quite a dangerous chore climbing in and out. There are handrails fitted and you will need them to hoist yourself in and hold on and not slip to get out. But it is a lovely property for sure.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from northants

Marathon weekend

Posted Oct 17, 2016
Pros: Reception staff
Cons: Breakfast expensive
Location: Good location for marathon weekend, easy to get into town via tram.
Stayed here for one night whilst hubby was running in the Amsterdam marathon. Arrived early for check-in at 12 and was offered a free upgrade. Room very clean and comfortable. Plenty of parking and hotel very easy to find. Only problem was the magnetic room card never seemed to work so after getting all the way up to the top floor, we had to go back down to reception to get it re-swiped but a relatively minor inconvenience. Didn't have breakfast in the hotel as it seemed pricey (22 Euro each). Reception staff very good.
4 out of 5
by A verified traveler

Good hotel for RAI not ideal for tourists

Posted Oct 10, 2016 on Hotels
Not an ideal location as a tourist but a cool view over the canals. The staff was all very helpful and professional. Generally the rooms were nice but the hotel had some minor issues allocating rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2016
Pros: Staff was amazing. Close to cafes and canals. Good location. Nice decor in lobby.
Cons: Room was a little dated but great view of canal. Nothing special.
4 out of 5
by A verified traveler

Apollo

Posted Oct 3, 2016 on Hotels
Hotel restaurant was very expensive. Hotel was unresponsive when I tried to change my length of stay. Room was comfortable but ordinary.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels