BW Blue Square
Posted Feb 13, 2017
I have been staying at this hotel for over 7 years and for a period of 8 days per stay. last week was the worst of all.
When I started staying at this hotel, everything was great. Now, everything is going backward.
1- The hotel is nice and located near some great Turkish and other north African restaurants.
2- The lobby and the front desk people are nice
3- the restaurant and the breakfast are good
4- rooms are nice size and well divided
5- here are the latest problems; this hotel is in a dire need of update, maintenance. the closets are old and without handles, the carpet is old. some of the lights are off base or worn out
6- Housekeeping: absolutely terrible, I checked in the room and had two small bars of soaps and that was it. never got another set even when I complained. I purposely dropped the empty shampoo bottles on the floor of the shower and never got these removed for the whole 8 days I stayed there. I left other minor stuff on the floor for testing and nothing was cleaned. do not look under the bad as it is a scary view. all the housekeeping did is change towels and fix the bed.