Okay, but not Great
Posted Nov 7, 2016
The room was quite lacking. In the room photos, it looks like there is a dresser, but that is the mini bar. Because there is no real dresser, we had to use our suitcases throughout the trip. The closet does have two shelves but they are so high up that you cannot see what is on them. The room has a safe but it cannot fit a laptop (or even our small tablets). The room has a deadbolt, but it does not work. The bathtub was very small (okay for Europe) but the placement of the shower head and faucett is in the middle making it almost guaranteed you will bump into it every time you turn around. The room had a bed, but it was not comfortable. The matress seemed to be maybe 8 inches thick. The hotel had wifi, but it was very slow.
On the service side, the maids were great. They left us with a clean room every day. But from there it sort of fell apart. The minibar checker would come by every day, usually while we were taking a nap. We told him on day one that we don't drink alcohol and that if he stocked it with things we do drink, he might actually make a sale. He said he had to stock them a standard way. No problem. We just went to the grocery store a few blocks away instead. Then there was the bar downstairs. On one occassion, we went to a bakery about 2 blocks away. We brought our pastries back to the hotel bar to order beverages and plan out the rest of the day. A hotel staff member told us we could not eat outside food in the bar.
Overall, the service was not great.