Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Hotel Fantastico

Posted Oct 17, 2016
Pros: Stanze, ristorante, personale
Cons: Nulla
Location: Posizione ottima in piena zona dei musei
Ottima posizione, personale molto cordiale, e struttura stupenda!
5 out of 5
by A verified traveler from P

Fantastic hotel

Posted Oct 3, 2016
I cannot fault anything, the hotel and staff were second to none, with my expectations considerably exceeded.
5 out of 5
by A verified traveler

Perfect Place

Posted Oct 2, 2016
Absolute perfect stay. The entire staff and hotel sets the bar for what you should experience when you expect the best!
5 out of 5
by A verified traveler

Excelente experiencia

Posted Sep 16, 2016
Pros: Banheiros excelentes , spa muito bom, piscina coberta, o restaurante Tunes
Location: um pouco distante da Old Town, mas bem proximo da rua de compras
Estilo industrial-chic, com madeira, tijolo e vidro. Os quartos são decorados em tons neutros de terra muito iluminados, lindos, o fitness center é muito bem equipado e moderno
5 out of 5
by A verified traveler from Chester

Luxurious Hotel

Posted Sep 5, 2016
Extremely luxurious hotel. Fantastically attentive staff, clean rooms and great food and beverage. Couldn't ask for anything better.
5 out of 5
by A verified traveler from NYC

A hotel close to perfection

Posted Aug 28, 2016
This hotel has everything- amazing, comfortable rooms (ours was a duplex), very good restaurants, upscale shops, a friendly, accommodating staff and a great location near many museums. Everything is done well here.
5 out of 5
by A verified traveler

anniversary treat

Posted Aug 14, 2016
Pros: Staff very helpful, lovely lounge.
Location: Near the main museums, tram stop right outside hotel and lovely restaurants within walking distance of the hotel.
Wonderful location, with a tram stop right outside. Lovely restaurants within walking distance. Great room with fantastic en suite.
5 out of 5
by A verified traveler from London

Stylish and classy establishment

Posted Aug 8, 2016
Pros: It was an experience just being in the hotel.
Cons: The little puddle of water outside the shower, whenever I showered.
Location: In the museum quarter, but within walking distance of the city centre.
The setting is in a wonderful old building; the clever use of existing stone and brick features with new and modern materials (glass and the furnishings) combined with the space and light all added to its gracious ambience. The décor and finishes cleverly done with some quirky touches, like the wooden birds which seem to nest in the public spaces. Rooms and other facilities well appointed. Staff friendly, welcoming and efficient, (especially the front of house) well trained and each determined to ensure that the guest experience is paramount and enjoyable. This positive work ethos flows from the senior management, who are actively engaged with guests (and the wider community) and lead by example.
4 out of 5
by A verified traveler

Posted Jul 31, 2016
Geat hotel near central park and all the museums. It also has a nice spa center. We enjoyed our staying very much. You can definitely feel the spirit of old conservatorium that used to be here.
5 out of 5
by A verified traveler

Fantastic service in the Heart of Museum District

Posted Jul 28, 2016
Great location 5 minute walk to major museums, nice restaurants and a beautiful park. Staff all greeted us by name. Hosts got us advance tickets to the Museums so there was no waiting in line. Complementary Breakfasts were very nice in a beautiful environment. And finally the Bikes available for rent at the hotel were of high quality.