Frette Italian sheets, premium bedding, down comforters, minibar
Check availability

Reviews of Conservatorium Hotel

5 out of 5
Conservatorium Hotel
Paulus Potterstraat 50, Amsterdam

Reviews

9.6

Exceptional

Rating 10 - Excellent. 370 out of 452 reviews" "
Rating 8 - Good. 58 out of 452 reviews" "
Rating 6 - Okay. 12 out of 452 reviews" "
Rating 4 - Poor. 8 out of 452 reviews" "
Rating 2 - Terrible. 4 out of 452 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great architecture/ design forward hotel Staff are very nice
Stayed 3 nights in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms and nice bar. The front desk staff were particularly helpful when I fell over in the town and needed some first-aid. Very kind and this was much appreciated. I look forward to my next stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nicholas, Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and good to have a hotel with an excellent restaurant of Taiko's calibre
Stayed 1 night in Oct 2023

8/10 Good

Mercedes

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed at the Conservatorium on September 23-26. The neighborhood around the hotel is very nice, and the hotel is close to museums. We arrived at 9:30 am and the room was ready! great! Our deluxe room was very spacious, clean, sleek and the bathroom as well. Surprisingly there were not many outlets for our phones, and computers. Due to the lack of outlets, we needed converters. We asked to the front desks and they have them but for a price! We tried to watch english speaking channels (CNN, BBC) but could'nt figure out. Asked front desk, they said we'll send someone. They never did.. After 3 days the TV was inoperable. We asked the concierge if he could print train tickets, he said yes, we went out, when we came out we requested the copies nobody knew about it. The concierge had left for the day. Expedia gave us a VIP access perks, we never received those. The service was poor, all front desk employees too young or untrained to know what a 5 star hotel outstanding service is like. Very disappointing experience ! I wouldn't recommend this hotel at all. Overpriced with poor customer service.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Atheetha

Stayed 3 nights in Aug 2023

10/10 Excellent

NORE ALDEIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023

10/10 Excellent

Steve

Stayed 2 nights in Jun 2023

8/10 Good

Gary

Stayed 5 nights in May 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had an amazing fitness center! The best we have seen in all our stays in Europe! The staff was exceptional. Colleen in the dining area helped me tremendously and made me feel valued and special. We will definitely stay here when we are in Amsterdam!
Stayed 5 nights in Mar 2023

10/10 Excellent

Zoe

Stayed 2 nights in Jan 2023

10/10 Excellent

Seosamh, Long Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional from the concierge to the cleaning staff

10/10 Excellent

David, Bowdon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay as usual . Thanks guys
Stayed 4 nights in Oct 2022

8/10 Good

Anne Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Conservatorium is a fabulous hotel. It is close to the Museums, they have knowledgeable concierges, the on-site restaurant is delicious, and the rooms are spacious and comfortable.
Stayed 5 nights in Jul 2022

10/10 Excellent

Alan

Stayed 2 nights in Jul 2022

10/10 Excellent

Maarten R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recommendation
This hotel is exceptional. The bedrooms are all one of a kind with modern details. The staff are all wanting to help and be attentive to a guests needs. Centrally located next to all the museums.
Stayed 4 nights in Jun 2022

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, cleanliness, the architecture and the services were impeccable.
Stayed 8 nights in May 2022

10/10 Excellent

Andrew

Stayed 5 nights in May 2022

10/10 Excellent

Mohan Singh

Stayed 1 night in Apr 2022

8/10 Good

Zaki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Terrible internet
This is a wonderful hotel but the WiFi is unusable
Stayed 10 nights in Apr 2022

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff
Stayed 5 nights in Mar 2022

10/10 Excellent

TIEN TU

Stayed 1 night in Feb 2022

10/10 Excellent

Fawzi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 4 nights in Nov 2021

2/10 Terrible

Abdulrahman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel there is. The worst costumer service there is. The worst of everything there is. Don’t stay here!
Stayed 3 nights in Nov 2021
Response from The Reservations Team on Jan 7, 2022
Dear Mr. Abdulrahaman, Thank you for your valuable feedback. According to our records, it seems that you have never stayed with us before and the reservation you made through Expedia was reported as No-show. Nevertheless, we do hope for another opportunity to impress you with our hospitality and we very much look forward to welcoming you in the near future. Greetings from Amsterdam

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok, but not worth the money. Also, slow check in
Stayed 2 nights in Oct 2021

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Rooftop Suite, worth it
We decided to have a staycation in Amsterdam and booked the rooftop suite. The room is amazing. The bathroom is probably the best I've ever had in a hotel. The bed... well, for the amount of money you spend, the bed could be more comfortable. Other than that, this hotel is amazing!
Stayed 1 night in Sep 2021

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Max Kipp on Jun 29, 2021
Dear Eli, Thank you very much for providing your great review. We sincerely hope to welcome you back in the near future. With kind regards, Max Kipp

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Max Kipp on Jul 1, 2021
Dear Anonymous, Thank you very much for providing us with your review. We hope it will be not to long until we can welcome you back again. With kind regards, Max Kipp

10/10 Excellent

Hawkins, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and the service. Unfortunately we were only able 1 of the 4 nights we had booked and paid for because of the coronavirus and the USA closing down flights from Amsterdam. Would love to come back and spend more time at the Hotel.
Stayed 4 nights in Mar 2020
Response from Nathalie Wijbenga on Mar 16, 2020
Dear valued guest, Thank you dearly for sharing your positive rating regarding the Conservatorium hotel. We hope you enjoyed your stay as much as we enjoyed hosting you and we look forward to hopefully welcoming you back soon. Warm regards, The Conservatorium team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Conservatorium on Mar 5, 2020
Dear valued guest, Thank you dearly for sharing your positive rating regarding the Conservatorium hotel. We hope you enjoyed your stay as much as we enjoyed hosting you and we look forward to hopefully welcoming you back soon. Warm regards, The Conservatorium team

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice building friendly staff pleasant stay thank you
Stayed 5 nights in Feb 2020
Response from Conservatorium on Mar 5, 2020
Dear valued guest, Thank you very much for sharing your positive rating regarding your recent stay at the Conservatorium hotel. We are delighted to learn that you were assisted in a friendly and pleasant manner by our team and that you enjoyed your overall experience. Feedback like yours is a great boost for the team to continue to strive going the extra mile for our guests and we truly hope to have the pleasure of welcoming you back soon. Warm regards, The Conservatorium team

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Conservatorium on Mar 2, 2020
Dear Bryan, We would like to thank you dearly for sharing your wonderful rating regarding the Conservatorium hotel. We truly hope that you enjoyed your experience and we look forward to hopefully welcoming you back very soon. Warm regards, The Conservatorium team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location if you like to visit Van Gogh museum, Rijksmuseum, Stedelijk Museum and Moco Museum which are very near to the hotel. Very safe environment and suitable for people travelling alone.
Stayed 6 nights in Jan 2020
Response from Roy Tomassen on Feb 7, 2020
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Amsterdam Layover
Impeccable service. Great concierge. Beautiful location. Couldn't ask for a better sound system and hotel amenities. The pool and spa were excellent.
Can boat ride.
Stayed 1 night in Jan 2020
Response from Nathalie Wijbenga on Jan 23, 2020
Dear valued guest, We would like to thank you dearly for sharing your positive feedback. It is wonderful to read that we were able to meet your expectations during your stay, especially with regard to the service and breakfast quality. It is with pleasure that we will share your feedback with the team and we hope to have the chance of welcoming you back again soon. Warm regards, The Conservatorium team

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service , we are defiantly use again. excellent breakfast and location
Stayed 4 nights in Jan 2020
Response from Conservatorium on Jan 16, 2020
Dear valued guest, We would like to thank you dearly for sharing your positive feedback. It is wonderful to read that we were able to meet your expectations during your stay, especially with regard to the service and breakfast quality. It is with pleasure that we will share your feedback with the team and we hope to have the chance of welcoming you back again soon. Warm regards, The Conservatorium team

4/10 Poor

Rodrigo, Buenos Aires

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Very bad service and they do not cooperate with the customer: hotel to forget
Stayed 3 nights in Jan 2020
Response from Conservatorium on Jan 16, 2020
Dear Rodrigo, We are sorry to read that you did not experience your stay as positive and that we were not able to meet your expectations. It is out utmost priority to create a personalized service between the staff members and the guest, which is why it is disappointing to read that we did not succeed accordingly. Nevertheless, we do hope to have the pleasure of welcoming you back and share a more positive experience with you at the Conservatorium hotel. Warm regards, The Conservatorium team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 6 nights in Dec 2019
Response from RT on Jan 5, 2020
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Conservatorium on Jan 16, 2020
Dear valued guest, We would like to thank you dearly for your positive rating regarding your recent stay at the Conservatorium hotel. We hope to have the pleasure of welcoming you back in the near future. Warm regards, The Conservatorium hotel

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019
Response from Roy Tomassen on Dec 29, 2019
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam

10/10 Excellent

dorit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing amazing hotel Great location Great staff Great breakfast Great service Great room
Stayed 4 nights in Dec 2019
Response from Roy Tomassen on Dec 20, 2019
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I travel extensively throughout the year, but we have never had a better hotel experience than the Conservatorium. The hotel's architecture is breathtaking, the rooms are modern and chic and the service is phenomenal. It is centrally located to all of the city's best museums and within walking distance to multiple (fantastic!) restaurants and parks. This is the only hotel we'll be staying in the future when returning to Amsterdam.
Stayed 4 nights in Dec 2019
Response from Roy Tomassen on Dec 14, 2019
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing gym, personal trainers, pool spa, hamam breakfast etc.
Stayed 4 nights in Dec 2019
Response from Conservatorium on Dec 14, 2019
Dear valued guest, Thank you dearly for sharing your positive feedback regarding your recent stay at the Conservatorium. It is a true pleasure to learn that you enjoyed staying in our hotel and that we were able to create such a positive experience. Your compliments regarding our spa, Akasha, shall certainly be communicated to the team, which will be received with much enthusiasm. We truly hope to have the pleasure of welcoming you back very soon and create another meaningful experience in the Conservatorium hotel. Warm regards, The Conservatorium team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing hotel, so unique in character based around the beautiful lobby and with wooden beams in the bedrooms. Staff were great, so friendly and professional and any problem was sorted immediately. Would definitely go back
Stayed 3 nights in Dec 2019
Response from Roy Tomassen on Dec 10, 2019
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam

10/10 Excellent

Lenah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Roy Tomassen on Dec 10, 2019
Dear Lenah, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam

4/10 Poor

Verified traveler

Stayed 1 night in Nov 2019
Response from Steven Brookman on Dec 23, 2019
Dear guest, I feel sorry reading the 2 out of 5 feedback message. Might there be anything which you like to discuss, please do not hesitate to contact me personally. We are always open for improvement and would like to welcome you back in the future. As it was a pleasure serving you. With kind regards, Steven Brookman Front Office Supervisor steven.brookman@conservatoriumhotel.com

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Staff & service
Check in was bureaucratic and slow. Then the staff tried to tell me I could not pay with a Visa debit card! We had to change lifts to get to our room. The room was a bit soul-less, very hard, and no comfortable sofa or armchair. The corridors were so dark and depressing that I could hardly navigate along them. We were unable to use the bar as they had let it out for a private party. At dinner, on the world's smallest wine list (9 whites only), the first bottle we chose was out of stock the second bottle was warm because it had not be stored in the fridge, and third bottle was not even on the list! A 5 star hotel at this price really needs to do much better. We will not stay here again.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE TO STAY - BLISSFUL STAY
This is a great place to stay - the staff are super helpful and so accommodating. I can’t wait to return. What a great find!
Stayed 1 night in Nov 2019
Response from Roy Tomassen on Nov 8, 2019
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the heart of the museum district of Amsterdam. Excellent, friendly staff providing first-class service. The room was spacious and comfortable. Lovely views across the city.
Stayed 3 nights in Oct 2019
Response from Nathalie Wijbenga on Oct 8, 2019
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Nathalie Wijbenga Front Office Shiftleader

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, absolutely wonderful staff. We mentioned to the concierge that it was our honeymoon. Later that night a member of the staff brought us a gift to commemorate the occasion.
Stayed 1 night in Sep 2019
Response from Roy Tomassen on Sep 20, 2019
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly and tastefully designed rooms. Fantastic location to museums, shopping and dining. We will definitely be returning!
Stayed 1 night in Aug 2019
Response from Roy Tomaseen on Sep 7, 2019
Dear Guest, Thank you so much for the kind review of your recent visit to the Conservatorium. We are delighted that you had such a wonderful time during your stay with us and hope it is not too long before we have the opportunity of welcoming you back again. Warm regards, Roy Tomassen General Manager Conservatorium Hotel Amsterdam