Ratings based on 2,247 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay, excellent location

Posted Apr 23, 2017
Fantastic stay over Easter period. Staff service levels were superior, always friendly and ready to assist. We had a room on the 3rd floor it was quiet and accessible. Only downside was the executive lounge was overcrowded most days. I think for business travellers that might have irked them as most occupants were families.
Comment from Hotel Management
Apr 24, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for your recent stay in our hotel. We are happy to see that you enjoyed your stay with us. We always strive to provide our guests with the most personal and friendly service and I am glad to see that you experienced it as such. We truly value you as our guest and we appreciate that you have taken the liberty to share your experiences with us. Your feedback regarding the Executive Lounge has been shared with our team to make sure this will not happen again. We hope to have the pleasure of welcoming you back to our hotel again. Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station
5 out of 5
Recommended
for Everyone
by A verified traveler from puerto rico

Nice hotel very centric to everything

Posted Apr 21, 2017
Excellent very confirtable and close to central good service and restaurant
Comment from Hotel Management
Apr 21, 2017 by General Manager, Hotel Management
Dear Guest, It is wonderful to know that you have enjoyed your stay with us. Thank you so much for your kind words and the high score you have shared with all of us. We hope to see you back on your next visit to Amsterdam. Warm regards, Terje on behalf of team DoubleTree by Hilton Amsterdam Centraal Station
5 out of 5
Recommended
for Everyone
by A verified traveler from Brookline, MA

Excellent hotel; great location.

Posted Apr 19, 2017
Very close to Central Station. Staff was knowledgeable and courteous
Comment from Hotel Management
Apr 19, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for your recent stay in our hotel. We are happy to see that you enjoyed your stay with us. We always strive to provide our guests with the most personal and friendly service and I am glad to see that you experienced it as such. We hope to have the pleasure of welcoming you back to our hotel again. Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel close central station

Posted Apr 14, 2017
It's awesome location. Room is clean. Pillows were way too soft. When you woke up, you could see your head shape. Staff is very helpful. When I called for shower drain issue, they came to fix it right away. Staff also helped to find my friend 's cellphone and mailed to her. Their service is outstanding.
Comment from Hotel Management
Apr 18, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for your recent stay in our hotel. We are happy to see that you enjoyed your stay with us. We always strive to provide our guests with the most personal and friendly service and I am glad to see that you experienced it as such. We truly value you as our guest and we appreciate that you have taken the liberty to share your experiences with us. Please know you can always ask for other pillows. We are happy to bring them to your room and see if they are more to your liking. We hope to have the pleasure of welcoming you back to our hotel again. Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia 4/2017

great location close to everthing,

Posted Apr 10, 2017
Pros: Location location
Cons: Nil
Location: Canal cruises, bus tours, walking tours, harbour cruises, train journeys Centraal Station
Stayed for 4 nights prior to river cruise, room very comfortable, easy walk into central area for tours and shopping. Hotel has very good amenities caters for all your requirements.
Comment from Hotel Management
Apr 20, 2017 by General Manager, Hotel Management
Dear Guest, It is truly wonderful to read that you have enjoyed your stay with us. We are all very glad to have given the opportunity to start your holiday here in our hotel. Hopefully you will do us the pleasure to visit us again on your next trip to Amsterdam. Warm regards, Terje on behalf of team DoubleTree by Hilton Amsterdam Centraal Station
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey, USA

Nice hotel close to Central station, and nice view

Posted Apr 10, 2017
A very good hotel, clean, big room, good view, convenient to everything, staffs are courteous, and go extra miles to help you with any questions or requests
Comment from Hotel Management
Apr 10, 2017 by Caroline, Hotel Management
Dear Guest, Thank you so much for the high score and many compliments! We would love to welcome you back to our hotel again soon! Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from merseyside

Amsterdam central

Posted Apr 5, 2017
Pros: Could not fault this hotel at all. Experience was exception
Cons: Nothing
Hotel is within a couple of minutes walk from central station and centre. The canals are close by and all the touring facilities are literally at your fingertips but don't stay within the centre travel to Rembrandt square on the number 9 tram or same tram takes you to Waterloo Plein which is by the opera house and has a flea/antique market. I could not praise this hotel enough. Great staff from reception through to cleaning staff. Breakfast is exceptional and staff are really attentive. If you book the executive package the facilities that come with this is well worth it.
5 out of 5
Recommended
for Everyone
by A verified traveler from amsterdam

Nice hotel close to station and main attractions

Posted Apr 5, 2017
Hotel was lovely and clean towels were changed daily room was spacious and comfortable perfect hotel and staff were very helpful
Comment from Hotel Management
Apr 5, 2017 by Caroline, Hotel Management
Dear Guest, Thank you so much for these compliments and vey glad we had the opportunity to look after you. We hope you will visit us again soon! Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel, staff incredibly helpful

Posted Apr 4, 2017
I was impressed by the cleanliness and how professional the staff was... nothing was a hassle, very professional and helpful... just a few minutes walk from the busy areas and very handy for the train station... thank you we were looked after
Comment from Hotel Management
Apr 4, 2017 by Caroline, Hotel Management
Dear Guest, Thank you for the highest score possible and for all your compliments! We are so glad you had an enjoyable time and we hope you will visit us again soon so we have another opportunity to look after you! Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Pros: Everyone was so friendly.
Location: Great location , within walking distance to the train station and all sights.
Great hotel, very central to all the sights worth seeing in Amsterdam.
Comment from Hotel Management
Apr 4, 2017 by Caroline, Hotel Management
Dear Guest, Thank you for your recent stay at our hotel and we are thrilled when reading your review! Thank you so much for the high score and the compliments you have given us, We hope to welcome you back to our hotel again soon! Warm regards,