Ratings based on 2,191 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

close enough to be conveient. but still quiet.

Posted Feb 21, 2017
Pros: The spacious rooms and view. Eco-friendly policy.
Location: Plenty of Attractions and Coffee shops within walking distance. Redlight district is directly over the river if thats what your looking for.
Great stay here, a little surprised at the 50 euro per night deposit, which left me short on my trip. the facilities were immaculate, the layout of the rooms can be confusing at first when traveling to other rooms on different floors. Staff very friendly and helpful! The sky lounge offers some great veiws of the city in the day and at night. Rooms at the front of the hotel offer great views, however my friends in a different room, had veiws of the traintracks.
Comment from Hotel Management
Feb 21, 2017 by Caroline, Hotel Management
Dear Guest, Thank you for your kind words towards your recent stay. It is such a pleasure you had an enjoyable time with your friends and we hope we can welcome you back again in the future! Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from NY, NY

Nice hotel with convenience and amenities

Posted Feb 17, 2017
Pros: Cleanliness, breakfast, lounge.
Location: Close to Central station and a good walk to areas of the old part of the city. Convenient to trams to get to Museum quarter.
Rooms were very clean and well apportioned. Breakfast buffet was great as was the ability to order eggs whatever style you wanted. Sky lounge was a great bar with great views especially at sunset and evening hours. Convenient to Central Station.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Great stay!!

Posted Feb 17, 2017
Pros: Seen it before when staying in Amsterdam and thought it looked lovely.
Cons: Rooms quite basic maybe expected a little more from the room however still lovely and clean which is the main thing.
Location: Next to central station easy to get about, canal cruises just up from the hotel entrance, short walk to main shops and close to red light district.
Lovey hotel, really nice staff very accommodating! Great location would definitely stay here again.
Comment from Hotel Management
Feb 17, 2017 by Caroline, Hotel Management
Dear Guest, Wow, a 5 out of 5! Thank you so much for the kind words and we are so glad you had such an amazing time. Thanks again, also for taking the time to share your experiences with us and we would love to welcome you back to our hotel! Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Great central Amsterdam location

Posted Feb 14, 2017
Pros: Close proximity to the station. Excellent choice of dining and loved the little touch of a warm cookie when checking in.
Location: very close to Central Station and within easy walking distance of the Damrak.
Excellent location, welcome and facilities. Comfortable rooms and very flexible about a check out after 12.00.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for rating us 5 out of 5! We are happy you enjoyed your stay and we hope we have the pleasure to welcome you back soon! Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station
5 out of 5
Recommended
for Couples
by A verified traveler from Leicestershire

Best Hotel

Posted Feb 13, 2017
Pros: How modern and clean the look of the hotel was.
Cons: Apple iMac needs cleaning up to improve the speed. Change all lights in bedroom to natural white daylighting style, easier on the eyes. Allow smoking
Location: Location was great, out the madness of it all but not too far away at all. Within walking distance to everything from coffeeshops, restaurants & shops
First time stay in Amsterdam and couldn't have picked a better Hotel. Great location out of the madness of it all but on the other hand not too far away at all. Very modern and staff go the extra mile to help.
Comment from Hotel Management
Feb 13, 2017 by Caroline, Hotel Management
Dear Guest, Thank you for scoring us a 5 out of 5! We are very happy you had an enjoyable stay with us. We are grateful for the time you have taken to leave your review here and we hope to see you again soon! Warm regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location but bad soundproofing

Posted Feb 11, 2017
Stay here if you want to party but not if you are a light sleeper. The soundproofing is very bad and you can always hear neighbors coming in and out of their rooms (Amsterdam is a party area), audible chatting and walking. Location wise is perfect for taking trains and trams. Not recommended for business if you need a good and quiet sleep. Hotel service is fantastic and they try to move you to quiet area but unfortunately, neighbors cannot be chosen.
Comment from Hotel Management
Feb 13, 2017 by Caroline, Hotel Management
Dear Guest, Thank you for your recent stay at DoubleTree by Hilton Amsterdam Centraal Station! We are delighted to see that our location was suiting you so well. I regret to read that you faced some noise disturbance. My sincerest apologies for this inconvenience. All our rooms are isolated according to the strictest norms in sound proofing and we are continuously investigating what extra measures can be taken in order to improve the isolation. However, I can understand that it must have been terribly disappointing to, despite these measures, be disturbed by the noise. Once again my sincerest apologies for this inconvenience. We hope to have the pleasure of welcoming you back to our hotel in the near future as we would love to make it right with you. Warm regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel near central station

Posted Feb 11, 2017
Bad experiance checking in however hilton staff put everything right within the hour so i would recommend
Comment from Hotel Management
Feb 13, 2017 by Caroline , Hotel Management
Dear Guest, Thank you for your recent stay and your kind comments. We are very glad with your score and good to read that the staff put everything right for you. We hope to welcome you back to our hotel in the future! Warm regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeenshire

Super central location

Posted Feb 6, 2017
Thoroughly enjoyed our stay here this weekend. We paid extra for a balcony, the room was pretty small but had everything we needed. All in all, fantastic all round x
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good location - few minutes walk into town

Posted Feb 6, 2017
Hotel and staff were spot on. We will be back soon
Comment from Hotel Management
Feb 6, 2017 by Caroline, Hotel Management
Dear Guest, Such a pleasure to read that you had an enjoyable time whilst you were here. Thank you so much for the kind words towards our staff! We are very thankful for the great score given. We hope we have the pleasure to welcome you back to our hotel in the future! Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel. Has everything you want

Posted Feb 3, 2017
Love the place and will definitely be going back. The staff where amazing. For anyone going there's a 50 euro deposit for each day but it works out great if you order room service they take it off that. Walking distance from the train station and the town itself. There's a floor 11 which has a party every night it's amazing. Anyone going here you'll have the best time.
Comment from Hotel Management
Feb 6, 2017 by Caroline, Hotel Management
Dear Guest, Thank you for your lovely review! Such a pleasure to read that you had an enjoyable time whilst you were here. Thank you so much for the kind words towards our staff, location and SkyLounge! We are very thankful for the great score given. We hope we have the pleasure to welcome you back to our hotel in the future! Warm regards,