Ratings based on 3,850 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Dec 8, 2016
Pros: sehr gutes Preis-Leistungsverhältnis
Location: sehr gute Lage, Nähe zu Bahnhof und Zentrum
schönes Hotel, großes Zimmer, Wellnessbereich mäßig
5 out of 5
by A verified traveler from London

Good comfortable hotel

Posted Dec 6, 2016
Pros: Spar,swimming pool. Bar
Cons: Breakfast ie skimmed or semi skimmed milk more available for cereals,not everyone wants yogurts or fruit juice
Location: High street near and history museum,bars and restaurants nearby three is also a zoo not too far as well.
Good position ,good comfort staff helpful ,hotel reasonable for 5 star for drinks only had breakfast not main meal.
5 out of 5
by A verified traveler from montmartre

Très atypique et bien placé

Posted Dec 6, 2016
Pros: Situation
Location: A moins de 10 minutes de dam place
Je rentre d'un week-end de trois jours dans cette hôtel et grâce a Expedia et le programme gold + nous avons été surclassé en junior suite avec vue sur les canaux et une bouteille de champagne nous attendez au frais, hôtel très atypique personnel charmant est un spa avec piscine quoî de plus agréable après une journée de marche dans Amsterdam et je tiens à remercier tout spécialement Malu guest relation qui nous a permis de passer un week-end très agréable encore merci et à très bientôt
Comment from Hotel Management
Dec 6, 2016 by Marcel Romein, General Manager, Hotel Management
Dear Guigui, Thank you so much for sharing your positive experience with us and others on this site! I'm delighted to hear that you were satisfied with your stay with us and that you enjoyed your VIP upgrade and the room allocated to you. How nice that you enjoyed our hotel's unique style and feel and that our team was able to serve you in a friendly and helpful manner during your stay with us. I will make sure I thank Malu in your name for her service! We hope we will be able to welcome you back soon! Kind regards, Marcel Romein General Manager
5 out of 5
by A verified traveler from SF, CA

Great Character and Amenities

Posted Dec 4, 2016
Pros: The FREE mini bar with soda, sparking water, wine and espresso.
Cons: Nothing, this was perfect:)
Location: This is Central Amsterdam, everything you could want is within walking distance. Shopping, food, drinks, coffee shops, tours, museums, train and bus.
I felt so pampered with my check-in massage. The place smelled lovely and was always warm. It is a short walk from Central Station and the Red Light District. I even walked to the Anne Frank house, all major canals, Van Gough Museum. it is very accessible.
Comment from Hotel Management
Dec 6, 2016 by Marcel Romein, General Manager, Hotel Management
Dear Jon, We appreciate your feedback on this site! I'm thrilled to learn that you truly enjoyed the complimentary minibar in your room and that our hotels location was convenient for you. I will make sure to pass on to our masseuses that your check in massage was to your liking. We hope to be able to welcome you back soon! Kind regards, Marcel Romein General Manager
5 out of 5
by A verified traveler from Cardiff

Close to all Amsterdam has to offer

Posted Dec 3, 2016
Full of character. An architectural quirky gem built in the 1920's plus all the services you'd expect from a quality hotel. Good spar facilities but basic gym.
Comment from Hotel Management
Dec 6, 2016 by Marcel Romein, General Manager, Hotel Management
Dear Roger, We thank you kindly for posting this review and making your comments known to us. I am delighted to hear that you were able to appreciate our hotel's unique and historical architecture and that you were satisfied with the service quality delivered by our team. Regarding your comment on the state of our gym, I'm sorry to hear you feel that way. Thank you for your input on this matter, we will make sure to look into this matter. We hope that we will be able to welcome you again on your next potential visit to our wonderfull city of Amsterdam. Best wishes, Marcel Romein
5 out of 5
by A verified traveler from south west England

A fascinaing building, though a labyrinth

Posted Dec 2, 2016
The hotel is really part of the holiday and we love staying there. I would suggest providing a few more hangers, but that is a small point
Comment from Hotel Management
Dec 6, 2016 by Marcel Romein, General Manager, Hotel Management
Dear Wendy, We sincerely appreciate your review on this site. I'm delighted to hear that you found our building fascinating, albeit a bit confusing at times regarding the layout. Thank you for your suggestion on extra hangers, it is something we are currently in the process of changing. Please note that for your next potential stay you can always request more hangers at the reception or housekeeping. We hope to be able to welcome you back soon! With kind regards, Marcel Romein General Manager
5 out of 5
by A verified traveler

Fabulous hotel

Posted Nov 29, 2016
We stayed here for 2 nights and didn't want to leave! The room was amazing, the staff were fantastic, the location is perfect away from the hustle and bustle but close enough to walk. Cannot recommend this hotel enough!
5 out of 5
by A verified traveler from Aberdeen

Weekend with friends

Posted Nov 28, 2016
We had a lovely stay at this hotel, great location and great facilities - would highly recommend it.
3 out of 5
by A verified traveler from Staffordshire

Traditional landmark

Posted Nov 28, 2016
Pros: Efficient desk/ other staff.
Cons: Disability access could be usefully signalled, if not already (?) This building has stairs/corridors everywhere as not designed as hotel. Quirky.
Location: Very local to train station & trams
Traditional historic Amsterdam shipping landmark converted to very large but quirky hotel late booked as usual business stay hotels full at the price I needed. Close to station. Lone female business traveller, 20+ times visitor to city. Hotel v. close to central station, no need for tram, just walk 5 mins max. Very good wifi in room, no lost signal even at peak period. Bedroom well equipped incl. comfy bed, mini-fridge, coffee & workdesk. Spa/leisure, not used. Breakfast available but v. expensive. Room unusually spacious for city centre & comfortable but little natural light. Do not book a canal-house hotel and expect large rooms, choose this hotel instead! Stuffy at night (November) window did not open despite sticker `this window opens' 3 staff could not open it but brought fan. In-room temperature controls not working? "its old building". No hair dry plug near a mirror other than at desk. Not the best immediate area (few hundred metres) desk staff directions always avoided red light/similar district which was quickest through route to centre of city/restaurants etc.. Local `coffee' shops and take away etc one block. Did not feel comfortable walking alone around hotel area in dark NB: not the fault of hotel, staff took great steps to avoid `difficult' areas when giving directions, even where this meant a far longer walk to destination. Not the right choice for this trip but could suit couples/non business quite well. Staff extremely helpful, courteous & efficient all times
4 out of 5
by A verified traveler from Norge

Fint hotell med bra beliggenhet

Posted Nov 28, 2016
Pros: Beliggenheten, frokosten, spaet, bygningen.
Cons: Luftkvaliteten på rommet og generelt på hotellet.
Location: Like i nærheten av sentralstasjonen, også bare noen få min gange fra Nieumarkt med restauranter og barer overalt.
Hotellet er gammelt og erverdig, man får følelsen av å bo i ett slott. Ligger fint og sentralt plassert, god frokost med fint utvalg. Rommet vi fikk var litt lite til 3 personer, og det var for varmt om natten. Noe rar "gammel" lukt i gangene av og til . Flott spa som er gratis for gjester. Fint med gratis minibar også. Alt i alt koste vi oss på hotellet, og jeg vil anbefale det til andre.