Ratings based on 2,122 Verified Reviews

4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from anda

It's a nice hotel and close to everything.

Posted Jan 18, 2017
The best thing was the spa that we enjoyed and the free mini bar
5 out of 5
Recommended
for Everyone
by A verified traveler

Central hotel, character and charming

Posted Jan 10, 2017
Super room on 4th floor, great views over canal, lovely health spa area.fabulous flight and hotel deal through Expedia
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Best Hotel

Posted Jan 7, 2017
Pros: The staff, the cleanliness, the quietness, and the great rooms with awesome beds. I could live there for awhile!!! Never had one issue.
Cons: Not a thing
Location: Centrally located. Across from Central Station, all kinds of eats and shopping, and in right area for tour pickups.
This is probably the best hotel Ive ever stayed at. The beautiful interior, marble and fine wood make it incredible! Well appointed rooms with great amenities, and views.Great staff, always making sure all was well, even the room cleaning staff, all were receptive, and helpful...
3 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

Close to Central station and old town

Posted Jan 5, 2017
It is located in old town and walking distance from many attractions. Room was clean and big enough for 3 adults. Lobby is small and doesn't have sitting area. Although staffs were friendly they weren't available all the times.
4 out of 5
by A verified traveler

Posted Jan 4, 2017
Review said most beautiful hotel in Amsterdam. Did not see much of that. Bar/Restaurant small and general lack of any public areas to sit. Did not eat at hotel menu was burgers and steaks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful ambiance

Posted Dec 31, 2016
We love this hotel. It is quiet and beautiful and the staff are excellent. Ask the concierge to take you to the rooftop. The views are amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Willerby UK

Showing it's age but still good.

Posted Dec 29, 2016
Our room was well sized with high ceilings and a large modern bathroom. Furniture was a bit beaten up and the fridge didn't work. Buffet style breakfast was excellent. The basement has a surprisingly modern pool and spa. My daughter enjoyed it a lot. The staff were unfailingly helpful and a pleasure to interact with. Located just on the edge of the old town and close to Central Station. There is construction going on at the back of the hotel but it was not active during our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Nice hotel close to train and can walk to the muse

Posted Dec 27, 2016
Barry is handsome and wonderful employee. Everybody was kind and the staff at the breakfast was wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Great hotel in city

Posted Dec 27, 2016
Great hotel free mini bar great room loverly spa would recommend to everyone
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent in every way

Posted Dec 25, 2016
Pros: Excellent service, interesting and clean rooms, helpful staff, close to train station everything in minibar was included in room rate including refil
Wonderful stay, close to train station, helpful staff, full minibar stocked and included in room rate along with minibar refills Interesting historic building remodeled. Excellent concierge service