Ratings based on 2,143 Verified Reviews

4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Fabulous hotel

Posted Feb 19, 2017
This hotel is situated in a perfect position to see all the great sights of the beautiful city of Amsterdam. The accommodation is brilliant and the staff are superb.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super!

Posted Feb 18, 2017
Beautiful hotel! Really spacious bedroom. Wall to wall and ceiling to floor curtains in bedroom! Gorgeous old style decor but really modern and clean bathroom. Really polite, helpful and professional staff. Great location. Nicest hotel I've been to in a long time.
5 out of 5
Recommended
for Everyone
by A verified traveler from liverpool

Amazing hotel!

Posted Feb 18, 2017
The staff are very friendly and helpful the room we stayed in was beautiful, very clean and warm the hotels facilities are amazing and location is great.
Comment from Hotel Management
Feb 18, 2017 by Maarten van Nigtevegt, General Manager, Hotel Management
Dear Adam, Thank you for your kind words! I'm delighted to hear that you enjoyed your beautiful, clean room, as well as the service we provided. I'm glad you also where very happy with the central location of the hotel. We hope to be able to welcome you back soon! Kind regards, Maarten van Nigtevegt General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great location, Art Noveau lover's dream come true

Posted Feb 18, 2017
Location: zfar enough from the Central Station to be clear of the traffic and tourists but not so far you can't comfortably walk there in less than 5 minutes.
The hotel is in a building built at the turn of the 20th Century, in a style called the Amsterdam School -- the Netherland's answer to Art Noveau. This includes some furniture in the rooms like lamps that are authentic period antiques. The building is full of charming oddities like a still functioning, but not accessible, Pater Noster (look it up on Wikipedia!) Not all rooms have views but the one I had was excellent. The main dining room is now only open for breakfast, with dinner served in the hotel bar. If you are a fan of turn of the 20th C. architecture, you'll love this hotel.
Comment from Hotel Management
Feb 18, 2017 by Maarten van Nigtevegt, General Manager, Hotel Management
Dear Ross, Thank you for your positive feedback on this website! How wonderful to hear that you enjoyed your stay in our unique hotel. The building in which our hotel is located used to be the office of six different shipping companies, and was indeed built in the early 20th century in the architectural style of the ‘Amsterdam School’ (not to be mistaking with Art Deco or Art Nouveau ;-)). We are very proud of the unique and historical design of our building, and I'm delighted that you loved it too! Of course all our rooms have windows with a view, but we have different views like canal, city and inner courtyard. We hope to be able to welcome you back soon! Kind regards, Maarten van Nigtevegt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to City

Posted Feb 17, 2017
The staff did everything to make the stay pleasant.
Comment from Hotel Management
Feb 18, 2017 by Maarten van Nigtevegt, General Manager, Hotel Management
Dear Guest, I'm happy to hear that you enjoyed the 5 star service we provided. We hope to be able to welcome you back soon! Kind regards, Maarten van Nigtevegt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Weston-super-Mare, UK

Excellent hotel by central railway station

Posted Feb 17, 2017
Superb room, great staff. Lovely place to stay in the centre of a wonderful city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in a good location

Posted Feb 15, 2017
Very good location room was lovely and clean, bed was very comfy really pleased with our stay
Comment from Hotel Management
Feb 18, 2017 by Maarten van Nigtevegt, General Manager, Hotel Management
Dear Guest, I'm delighted to hear that you enjoyed your room and its features as wells as the cleanliness. I'll be sure to communicate with the different departments that you were really pleased with your stay! We hope to be able to welcome you back soon! With kind regards, Maarten van Nigtevegt General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from o

nice but not 5*

Posted Feb 11, 2017
Nice hotel Good location Not uk 5 * bit like a museum hotel Nice pool and saunas Would return Free mini bar
Comment from Hotel Management
Feb 12, 2017 by Maarten van Nigtevegt, General Manager, Hotel Management
Dear Mr Danny, Thank you for taking the time to make your comments known to us. Our guests feedback and impressions are very important to us, because we see it as means to improve our services every day. I’m happy to see that we scored 4 out of 5, but you added that you found our service lacking in 5 star quality. As we aim to provide this to our guests, we regret to hear that. We would love to know a bit more in detail of what could have been done differently to receive 5 out of 5. With kind regards, Maarten van Nigtevegt, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel close to city centre & station

Posted Feb 7, 2017
Great hotel, great room and facilities. Staff really helpful and friendly. Free mini bar also a bonus
Comment from Hotel Management
Feb 8, 2017 by Maarten van Nigtevegt, Hotel Management
Dear Sirs, Thank you for your kind words on our unique hotel. I'm happy to hear that you enjoyed your room and its facilities such as the free minibar. How wonderful that our staff gave you the 5 star service we aim for! I will see to it that your compliments are passed on to the different departments! We hope to be able to welcome you back soon! With kind regards, Maarten van Nigtevegt General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel in great position.

Posted Feb 7, 2017
The hotel was in a good position for central station and the centre of Amsterdam. It was very friendly.
Comment from Hotel Management
Feb 8, 2017 by Maarten van Nigtevegt, Hotel Management
Dear Elaine, Thank you for sharing your input on this site. I'm delighted to hear that you enjoyed our unique hotel and its central location, as wells as the service we provided. We hope to be able to welcome you back soon! With kind regards, Maarten van Nigtevegt General Manager