Ratings based on 997 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Amsterdam Adventure

Posted May 21, 2017
Good Hotel to base your travel to Amsterdam! The location is in a safe upscale neighborhood. The hotel is located near a easy to use and affordable tram system to get around Amsterdam. Good quality selection of nearby restaurants and shops. The hotel is a good selection if you want to be near the museums and Vondel Park and away from the craziest parts of the city. That being said if you want to spend time in the wild parts of Amsterdam it's only about a15-20 minute ride bye tram. Hope you enjoy Amsterdam!
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful hotel by the canal

Posted May 14, 2017
Absolutely loved my stay here. Everything about the hotel was superb! Is walkable distance to the centre but we got a taxi most days to make the most of our short stay. Very picturesque from the back terrace
Comment from Hotel Management
May 15, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for sharing your experience of your stay at our hotel. It is a pleasure to read you enjoyed your stay with us. Indeed our hotel is located just outside the hustle bustle of the city centre, in one of the most luxurious and residential area of Amsterdam, within walking distance of many famous sites. A tram stops near the hotel and will take you to every other part of Amsterdam. We look forward to welcome you back at Hilton Amsterdam on another occasion in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire, UK

Extremely comfortable hotel

Posted May 12, 2017
Pros: Spacious room - we were on the 8th floor and had a beautiful view across the city. It's on the banks of the canal/river - in a very quiet part of town
Cons: The decor was a bit dark/dated - but that's really the only negative!
Location: It's in a quiet suburb of the city (Oud Zuid) which is about 20 mins walk from the Museumplein, and about 40 mins walk to the Heineken Experience.
We couldn't fault this hotel. Everything about it was great, from arrival to check out - everything was slick, well done and great service. We asked the concierge for help several times and each time this was promptly delivered. All the staff were helpful, smiley and couldn't have done more to help. It's efficiently run and very clean. The neighbourhood is quiet and affluent, with some beautiful old houses. We mainly walked from the hotel to the sights we wanted to see - it's all level walking, just watch out for the speedy cyclists!
Comment from Hotel Management
May 15, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for taking your time to review your stay at our hotel. It is a delight to read you had an extremely comfortable stay with us and enjoyed the beautiful views over the canal and the city of Amsterdam. Indeed, our hotel is located just outside the hustle bustle of the city centre and within a 10 minute walk from luxurious designer shops in the P.C. Hooftstaat, the most renowned museums at the Museum quarter and nice bistros and restaurants around the Cornelis Schuystraat. We appreciate your lovely compliments about our Team members, who always take great pride in providing the best service possible. Knowing you experienced it yourself validates our efforts to make every Guest feel happy and taken care of. Your compliments have been shared within the whole Team. We cannot wait to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland, USA

Nice hotel in Amsterdam

Posted May 8, 2017
Our stay was very pleasant. The hotel is extremely clean; our room was comfortable and staff is very friendly. Full breakfast was included and was very good. The hotel is located outside of the city center in a quite area; the view from our room was spectacular. However, while the hotel is not far (10-15 min walk) from the main museums, it is about an hour walk to get to the bustling city center. Of course, it is also possible to take a tram or rent a bike so the location worked for us. The hotel is only 15 min walk to the Zuid Amsterdam train station which is very convenient if you want to visit other places like Keukenhof gardens.
Comment from Hotel Management
May 9, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on Expedia. It is a pleasure to read you had a very pleasant stay at Hilton Amsterdam. Indeed, our hotel is located just outside the hustle bustle of the city centre in a quiet residential area within walking distance of many famous sites, like the Museum quarter. A tram stops near the hotel and takes you to every other part of Amsterdam, which you would like to discover. It is a delight to read you liked your trip to the Keukenhof. We are happy that you enjoyed your breakfast at Roberto’s. We know how important it is to start your day with something fresh and delicious! We appreciate your lovely compliments about our Team Members, who always go above and beyond to deliver the best service possible. We look forward to welcome you back again with us on another occasion in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, rooms are a bit old, but cozy.

Posted Apr 25, 2017
Pros: Lounge on 10th floor
Cons: Room décor
Location: A bit far from the action.
Great hotel, clean, friendly staff, good food. In a rich area.
Comment from Hotel Management
Apr 26, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on Expedia. It is a delight to read you enjoyed your stay with us. Indeed, our hotel is located just outside the hustle bustle of the city centre in one of the most luxurious and residential area of Amsterdam, within walking distance of many famous sites. A tram stops near the hotel and will take you to every other part of Amsterdam. We are pleased to read you enjoyed spending your time at the Executive lounge where you can have an amazing 360-panoramic view over Amsterdam. Your lovely compliments about our Team Members, who always take great pride in providing the best service possible, have been communicated to the whole Team. We cannot wait to welcome you back at Hilton Amsterdam in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from West Midlands UK

Great hotel close to all the visitor attractions

Posted Apr 15, 2017
A wonderful hotel which is ideally placed for Amsterdam's public transport, making all the city's attractions easily accessible. A quiet location next to a canal and set back from the road. Excellent rooms, lounge area, friendly helpful staff and a wonderful breakfast buffet We loved this Hilton and can't wait to visit again. Well recommended.
Comment from Hotel Management
Apr 18, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on Expedia. It is a pleasure to read you enjoyed your stay with us and that you enjoyed the beautiful canal views from our hotel. Indeed, our hotel is located just outside the hustle bustle of the city centre, in a quiet residential area within walking distance of many famous sites. As you already mentioned, a tram stops near the hotel and will take you to every other part of Amsterdam, which you would like to discover. We are happy to read you enjoyed your breakfast at Roberto’s. We know how important it is to start your day with something fresh and delicious! We look forward to welcome you back with us again in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from amsterdam

Nice hotel short trqm ride to city centre.

Posted Apr 15, 2017
Staff and facilities were excellent. Very clean. Staff very helpful with information on transport and locations to visit.
Comment from Hotel Management
Apr 18, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for describing your impressions of your stay with us. It is a delight to read you enjoyed your stay at our hotel. We appreciate your compliments regarding our Team Members, who always take great pride in providing the best service possible. Knowing you experienced it yourself validates our efforts to make every Guest feel happy and taken care of. Your comments have been shared with everyone. We cannot wait to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel a shortish walk to central Amsterdam

Posted Apr 5, 2017
Cons: Keep the gym open after 1600 on weekend
Location: Not a lot to do around the hotel however a short walk to cafe/restuarants.
Speedy check in but i was too late for the bar food at 22.35hrs:( Clean rooms very comfy bed. could not use the gym on Sunday due to it closing at 1600!! Great for buisness trips
Comment from Hotel Management
Apr 7, 2017 by Alessio Colavecchio , Hotel Management
Dear Guest, We would like to thank you for sharing your experience here on Expedia. It is a delight to read you enjoyed your stay with us. Indeed, our hotel is located just outside the hustle bustle of the city centre in a quiet residential area, within walking distance of many famous sites and good restaurants. A tram stops near the hotel and will bring you to every other part of Amsterdam. We would like to thank you for your feedback regarding the opening hours of the gym. Your feedback has been communicated to the relevant departments. Your lovely compliments about our Team Members, who always take great pride in proceeding a fast check-in have been communicated to the Team. We are looking forward to welcoming you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel and Staff

Posted Mar 14, 2017
Pros: The location and staff.
Cons: There are 3 computers and 2 printers in the media room, with only one of the computers attached to a printer.
Location: There are several restaurants in the area, along with a neighborhood grocery store, pharmacy and bakery.
We really enjoyed our stay at the Hilton Amsterdam. It was an excellent choice for us and we would definitely stay here again. The staff adequately prepared us for our travels by providing information regarding transportation,restaurants, nearby pharmacy and other necessities. It was evident that staff was well trained in serving the public. The hotel lobby decor and roominess gave a great impression. The interaction with the staff was welcoming and inviting. With our first stay we were given a room that had a front view from the hotel and when we returned a day later we were given a canal view, both excellent views. The rooms were clean and the staff accommodating.
Comment from Hotel Management
Mar 17, 2017 by Alessio Colavecchio , Hotel Management
Dear Guest, Thank you for describing your impressions of your stay at Hilton Amsterdam. It is a pleasure to read you really enjoyed your stay at our hotel and that you enjoyed the beautiful canal views over the hotel’s its own marina. Indeed, our hotel is located just outside the hustle bustle of the city centre, in a quiet residential area within walking distance of many famous sites and good restaurants. A tram stops near the hotel and will take you to every other part of Amsterdam, which you would like to discover. We appreciate your kind compliments about our Team Members, who always take great pride in providing excellent service. Your compliments have been shared with everyone. We cannot wait to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Morristown, NJ

Excellent staff, a little dated

Posted Feb 21, 2017
The staff at the hotel was excellent. Very helpful in getting around and with recommendations and even when I needed something after my stay. The hotel was clean and the setting by the canal serene. The rooms were a little small and dated, but I would recommend it.
Comment from Hotel Management
Feb 22, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, We would like to thank you for your kind words here on Expedia. It is a pleasure to read you enjoyed your stay with us and the canal views over the marina. We appreciate your compliments regarding our Team Members, who always take great pride in providing the best service possible. Knowing you experienced it yourself validates our efforts to make every Guest feel happy and taken care of. Your compliments have been shared within the Team. We look forward to welcoming you back at our hotel in the near future! Kind regards, Alessio Colavecchio General Manager