Ratings based on 1,397 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very central. Great location for walking about.

Posted May 24, 2017
The staff where where great. Rooms where small but more than adiquate. I would recommend this place any time. Thanks Bob Taylor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 10, 2017
Very hospitable staff, especially at the front desk. Beds were very comfy, rooms small-but that's expected. Location, location, location.
3 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Good location

Posted May 8, 2017
Cons: The beds need work, they come apart when turning in other words the mattress slips off the bed base...
Location: Everything on your door step
Any location on the Damrak is good so this property fits most needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Great location and customer service!

Posted Apr 14, 2017
Pros: Location is so ideal.
Cons: Just make hotel guest aware before arrival, restaurant under construction.
Location: A ton. Shopping, restaurants, and a carnival. Great location.
First of all the location was Perfecto! We were in the shopping and restaurant district, a few blocks away from the red light district, and 2 steps away from the transit. It was so ideal. The rooms were small but clean and modern. The customer service was awesome! Ms. Virginia and staff was so pleasant and ensured our stay was truly an great experience.
1 out of 5
by A verified traveler from SS

Very terrible hotel, not even a 2 star hotel !!

Posted Apr 8, 2017
It was very bad experience. The hotel was under renovation and everything was so bad, in Expedia it's not mentioned that the hotel is under renovation. They don't care about how the guest will feel. They don't have a restaurant, cafe , landlady , and even room services. !! This hotel rated as 4 star but actually it consider as 2 start hotel! Towels and bed's sheet and covers were not clean !! Electricity went off for one whole day and staff kept saying it will be solved shortly !! I regret every cent I spent in this hotel. Location is good but not perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lonodn

Fantastic Location

Posted Mar 25, 2017
Pros: Location
Location: The hotel is just up from the Dam, on the main street to Amsterdam Central Station. It literally could not be anymore central, and convenient.
Hotel staff were all very friendly and welcoming. The hotel is in a fantastic location, with easy access to all the major attractions within walking distance. The hotel restaurant is currently undergoing renovations so not in service. They do have an agreement with the hotel next door to provide breakfast in their restaurant, but the renovations are very noisy. The room was very small, but adequate for the amount of time you spend in there. I would question the 4 star rating, as this hotel is definitely not on a par to other 4 star hotels that i have previously stayed in.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, priced right, in the perfect location

Posted Mar 25, 2017
This hotel is great, good prices, clean and quiet. Within walking distance to everything, almost all the museums are within 15-20 min walk, many far closer. easy access to train station, trams, and buses.
2 out of 5
by A verified traveler

Not good !!!!!

Posted Feb 25, 2017 on CheapTickets
Rooms are really small. No internet service in the rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Amsterdam

Posted Feb 24, 2017
Pros: bed was comfortable.
Cons: Housekeeping honour requests - towels. Staff to know more about attractions - opening times and how to purchase tickets.
Location: Excellent location. Near the square and Royal Palace. Transportation easy access- tram, buses. Lots of restaurants and shopping, attraction near hotel
Friendly staff, polite and helpful. Room needed attention. Cleanliness ok. Requested extra towels did not get. Beds good. Restaurant under construction did not affect our stay. Will stay here again if in area. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay at Hotel Amsterdam

Posted Feb 23, 2017
Pros: Comfortable. Smart appearance. Staff greeting.
Cons: Restaurant not being closed and renovations finished.
Location: Situated next to Dam square. Very central location near to all places of interest, restaurants, cafes etc and also central station.
Nice clean room, very comfortable bed. Room cleaned every day. Staff very friendly & helpful. Easy to reserve a room online. A nice hotel overall.