Lobby sitting area

Reviews of Hotel Casa Amsterdam

3.5 out of 5
Hotel Casa Amsterdam
Eerste Ringdijkstraat 4, Amsterdam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1006 reviews" "
Rating 8 - Good. 297 out of 1006 reviews" "
Rating 6 - Okay. 69 out of 1006 reviews" "
Rating 4 - Poor. 15 out of 1006 reviews" "
Rating 2 - Terrible. 13 out of 1006 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

louis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely convivial, original, wide, plenty of Space, nice staff
Stayed 3 nights in Mar 2024

8/10 Good

Cory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay.
Stayed 3 nights in Jan 2023

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good food and bar on site. Far enough from city centre to be quiet and easy access to metro
Stayed 3 nights in Mar 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa offers a delightful stay with its blend of modern comfort and charming ambiance. The rooms are spacious, impeccably clean, and adorned with tasteful decor. The staff members are exceptionally attentive and always ready to assist with a warm smile. The hotel's central location provides easy access to nearby attractions and dining options, making it ideal for both leisure and business travelers. Guests can also enjoy the relaxing atmosphere of the on-site restaurant and lounge area. Overall, Hotel Casa delivers a memorable experience with its top-notch service and inviting atmosphere.
Stayed 3 nights in Mar 2024

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and clean, and the staff was very friendly and helpful to us and other guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I love this hotel, is very clean, accessible nice bar, coffee place and everything
Stayed 3 nights in Feb 2024

10/10 Excellent

Zana, Pristina Kosovo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel walking distance to the train station and in a very good location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Zhixin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good!
Stayed 6 nights in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Dec 2023

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Timothy M, Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2023

6/10 Okay

Jimena

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our bathroom shower had mold. The towels were shedding and the room was very cold.
Stayed 1 night in Dec 2023
Response from Jinoe - Manager on Duty on Jan 10, 2024
Dear Jimena, First of all thank you for leaving behind the review. We're happy that you stayed at Casa. However our apologies for the fact that you noticed mold into your bathroom. This shouldn't have happend and we take this situation very seriously. We're sorry to hear that the room was cold and that the towels were shedding. For next time please feel free to come or call the reception, they gladly would like to help you and together find a solution. Hopefully we'll see you back another time and get the quality and service as expected. Warm regards,Jinoe - Manger on Duty

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

lashelle

Liked: Cleanliness, staff & service
Nice hotel. However, please plan on fixing your air conditioning. Also, it would be nice to have more than one pillow. Try making it known how to reach the front desk from the phones located in the hotel rooms.
Stayed 1 night in Dec 2023

2/10 Terrible

Leonard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very ordinary nothing special
More like a hostel than hotel, not worth more than €40 a night. Poor breakfast, poor service don’t stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Prabhjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No VIP access provided
Stayed 1 night in Aug 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a top notch hotel that manages to be clean, comfortable, charming and affordable harmoniously! I absolutely loved their style, and the room was one of the nicest (and biggest) that I’ve ever had in Amsterdam. Worth going a little farther out past the city center to make Casa your home base.

10/10 Excellent

IULIA RAMONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Lovely quiet hotel not too far from the metro station and only 20 mins from the city centre. Wonderful staff,clean organised. Many choices at the bar and at the cafe in the lobby. Spatious room.Will recommend,and next time in Amsterdam will definitely stay there again
The view from my room
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful for a foreign visitor like me
Stayed 1 night in Sep 2023

10/10 Excellent

Ali

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with friendly helpful staff
Stayed 4 nights in Oct 2023

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay!
Stayed 4 nights in Sep 2023

6/10 Okay

Natasha

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

romayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good amenities and also very cozy.
Stayed 1 night in Sep 2023

10/10 Excellent

Buri

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean, modern and updated. Close enough to a metro stop that we used daily. We did not have time to utilize the rooftop though. The hotel is run almost entirely by students so that was a unique feature. We got a king room and it was in a corner so double windows was nice. Good size room. Comes with a safe and minifridge. The building is temperature controlled so you do not have access to adjusting the heat or a/c much. You do have a fan though which is not bad. Only issue we had with the room was with the shower. There's not much of a ledge or barrier at the bottom so water would seep out into the bathroom and into the carpet room. We did address this in our stay. We also got 2x free drinks through Expedia VIP access but it can only be used in the restaurant during the open times so keep that in mind. Otherwise it was a pleasant and unique experience.
Stayed 3 nights in Sep 2023

8/10 Good

Avid, West New York

Stayed 2 nights in Sep 2023

6/10 Okay

Nicola

Traveled with partner
Liked: Property conditions & facilities
I requested a late check in as per the perks for bio guests having received no others. First it was €10 an hour and then half price for my gold status. The pricing of which is not mentioned on my account, only availability. Feel a little ripped off and very underwhelmed having had no benefits to staying here. I’m unlikely to return on that basis alone
Stayed 4 nights in Sep 2023

10/10 Excellent

Nabil

Stayed 1 night in Sep 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2023

10/10 Excellent

Rachel

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Carole

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I found there was a lot of garbage all over the streets that we were on. It seems like Amsterdam does not empty the garbage containers nor do people keep the outsides of their property neat and clean. There were areas where the weeds took over the areas. Garbage containers were overflowing. Cigarette butts everywhere. The hotel itself was excellent and the staff was extremely helpful. Very clean rooms and very comfortable too.
Stayed 1 night in Sep 2023

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a bit austere - needed some enclosed furniture to hold clothes - open shelving not helpful. Even a foldable luggage rack would help. Also it needed some comfortable chairs - after long flights people’s baca can hurt.
Stayed 4 nights in Sep 2023

10/10 Excellent

Mark

One of our best
One of our best hotel stays in years. Beautiful design, great staff, good food and a compelling social story. 5 minute walk to Amstel Metro. Excellent walking and cycling.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great value for money. Great location and easy to get into the centre and all main attractions. Rooms were of a great standard and although no air conditioning had climate control which worked well in the recent heat wave! Rooftop bar was a great bonus!
Stayed 3 nights in Sep 2023

10/10 Excellent

Gregory

Stayed 1 night in Sep 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
I had the most amazing service from the front desk this morning. I left my passport in the room and left for the airport. I called on my way back to the hotel and a clerk remembered me from checkout and was waiting with key in hand when I returned. I couldn’t be happier with her great attitude and her help. She’s a young Asian girl with a can-do mindset. Amazing!!
Stayed 1 night in Sep 2023

10/10 Excellent

Marisa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is excellent. Staff is friendly and helpful. It is close to Amstelstation. It takes 30/40 minutes walk to get to main attractions. The only thing I have to point out was the cleanliness of the room. I would rate has satisfactory, everything else deserves an excellent. You will not regret staying in this hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, surprised beyond my expectation
The hotel had everything a traveler needs and more the room was large with high ceiling.
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Maria Elisa

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I could not sleep because I heard some sort of industrial sound through a good portion of the evening. In the morning I realized that it was the elevator near our room which made a bang/ boom sound as it worked. I reported this to the front desk.
Stayed 1 night in Aug 2023

10/10 Excellent

Courtney

Stayed 1 night in Aug 2023

8/10 Good

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
I was very pleased
Stayed 3 nights in Aug 2023

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023