This hotel is fantastic! The service from the staff is excellent, they are so friendly and helpful. The hotel has a homely feel and there are two resident cats which I loved! Reception is open 24/7 and the staff can store your luggage if you arrive early or leave late, and still want to go out and explore. There are many stairs and no lift, which was not a problem for me, but something to consider if you have mobility issues.
My room was small but clean, cosy and fine for just myself. I had a garden view and the room was very quiet. Breakfast was included and there is tea, coffee and snacks available 24/7. The hotel is very safe and secure and is in walking distance of Dam Square, the shops, canal cruises, the central train station and many other points of interest.
I recommend this hotel and would stay here again when in Amsterdam.