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Reviews of Hotel Neutraal

2 out of 5
Hotel Neutraal
Damrak 8, Amsterdam

Reviews

5.0
Rating 10 - Excellent. 4 out of 73 reviews" "
Rating 8 - Good. 10 out of 73 reviews" "
Rating 6 - Okay. 22 out of 73 reviews" "
Rating 4 - Poor. 14 out of 73 reviews" "
Rating 2 - Terrible. 23 out of 73 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place would recommend
Great view to watch the world from, breakfast was included and was cereal, meat cheese bread tea coffee etc, all youciulc need on the doorstep you would struggle to find s better location at such a great price
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The shared bathroom lacked a toilet seat, and the bathroom down the hall was out of order. Guests are forced to walk through a disgusting trash storage area to access rooms. The TV got one channel, an Arabic broadcast. SAD!
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe hotel, items went missing from my room, staff are unhelpful and very very rude, I wouldn’t recommend this hotel to anyone
Stayed 3 nights in Feb 2019
Response from REC on Mar 13, 2019
Dear sir/ madam (Anonymous) when your items was missing why you didn't tell the reception to can help you

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Ideal Location
Fantastic location, adequate breakfast and friendly staff. However, the room was very small for a double and although clean was very old and tired. Renovations were taking place in the corridors so there was a lot of building materials just left around.
Stayed 2 nights in Oct 2018

6/10 Okay

Terry

Disliked: Cleanliness, room comfort
Great location, better than hostel but expensive.
Great location very close to central station on main busy tourist street. small upstairs hotel above macca's. stairs to room difficult to navigate with bag but not uncommon in Amsterdam. renovations taking place a bit messy with that -but didnt effect us. 1 small shower and 1 small toilet to share with many rooms on our floor-sometimes awkward. bed not so great, nearly always tending to fall out of bed as very soft edge. Basic breakfast-just ok. check in good. have to leave key at reception when going out.
Stayed 2 nights in Oct 2018

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything goog. The power went out and front desk did not know because they still had power
Stayed 2 nights in Sep 2018

2/10 Terrible

Bizzy, NY

Disliked: Staff & service, property conditions & facilities
The woman at the front desk was so rude. I asked if I could leave my bag until check in time and she said yes and to just leave it on a table in the public dining area. She wouldn’t put it behind the desk. I might as well have left it outside the front door with a sign that said “take me” on it. She said if I don’t like it then I could “go somewhere else”. An “I’m sorry but that’s the only place I have” would have been a little nicer customer service. Anything that closely resembled a smile might have helped too. She was just cold and nasty. The room was fine for someone who doesn’t actually need to sleep. I could hear everything outside of the room. The floors were loud so whenever anyone walked by the room it woke me up. Doors were slamming closed all night long. If the woman at check in was in any way nice, I would have been able to look past everything else.
Stayed 1 night in Sep 2018
Response from REC on Mar 11, 2019
dear sir / madam if every guest leave his bag behind our desk there will no more please and the dining area have security camera 24/7 so that not outside front door and yes we but sign one every bag say the room number not saying take me

6/10 Okay

Clive

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
hotel for doing it hard
Small room with no A/C - toilet & bathroom comunial
Stayed 2 nights in Jul 2018

8/10 Good

Bheka

Liked: Cleanliness, staff & service, room comfort
A Positive for Hotel Neutraal
Overall it was a pleasant stay. The reception area seems a little old, but overall it is clean. The room I was very nice and comfortable for the price. The shared bathroom was also clean and not a problem for a single guy. The best part about the place is its central location. Very close (walking distance) to the train station and tram lines. It's also pretty close to everything you can need during your stay in Amsterdam.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible & Dirty Hotel ( only Location )
No phone in the room to call the reception ,No weake up call system,No TV Remort Control in the Room ,No Drinking Glass in the room,No Glasses on the sink to put your tooth paste & tooth brush ,No Soaps , No Hand & Dusch gel, No slipers in the Room,Very old dirty Floor carpet in the Room and in the eintire hotel ,walls are painted very simple without any anti Bactria,No cloth Wardrobe,No table napkins ,same Breakfast every day,very simple one Star Not 3 Stars Hotel....!!
Stayed 3 nights in Jan 2018

6/10 Okay

lynn, richmond hill Ontario canada

Good located hotel
Hotel is in the city center so that very convenient to go everywhere in Amsterdam. Home make breakfast is great for traveller. If we could get someone help us to lift up and down our luggages on those stairs when we check-in/check-out then we would be very happy.
Stayed 2 nights in Nov 2017

2/10 Terrible

Becca, Wales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Hotel was falling apart. it was filthy and full of random people. we had to lock the door just to go to the toilet. I don't feel threatened easily but this hotel was like something from a horror movie. The coffee in the Moring was ok, but didn't eat anything because the cat was all over the tables and reception. Faulty towers has nothing on this hotel.
Stayed 1 night in Nov 2017

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not worth the money
The hotel is very run down. But was clean and in an excellent location. Checking in staff weren't the friendliest but the staff in the morning were lovely. Next time, I will probably save money and stay in a hostel instead.
Stayed 1 night in Sep 2017

6/10 Okay

edgar

Disliked: Property conditions & facilities
Neutral
No lift, so expect to climb stairs Place has seen its better days it's more like a single room hostel
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't complain since it was such a convienient location. We only stayed a night and didn't have any bother at all
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Nice Hotel very close Amsterdam City center
It is budget hotel. The personnel were very friendly. The room was clean and quiet. The bed were comfortable. There was a lot of cruise facility nearby the hotel.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shody place
Amsterdam is always nice but Hotel Neutraal is awful. everything about that hotel was wrong except the location
Stayed 1 night in Jul 2017

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Apr 2017

6/10 Okay

Ma. Felina

A Good Bargain
For a price you have to pay, and with a good and free breakfast, the hotel is ok considering that you are in Amsterdam. Its location is its best asset.

10/10 Excellent

bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, good breakfast. very close to Amsterdam Central Station. Recommended. Will come back again !

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good One night stopover
Was a good stay. Good wifi. Some maintenance is required. Bit noisy from outside and birds on the rood. But all in all very good.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

2/10 Terrible

trevor, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there
Hotel in a poor state of repair, constant cigarette and canabis smoke, exposed electric cables and holes in the walls

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very central
You get what you pay for it's great location but very run down .

4/10 Poor

Mathilda, South Africa

Disliked: Property conditions & facilities
Very central and close to the station
Because the shower and toilet does not have windows and the doors are always closed it does not have a nice smell. Also the passage doors are not opened for fresh air to get in the whole floor stinks

6/10 Okay

Abhishek

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Ciaran

Liked: Staff & service

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

ryan, uk

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Pretty grim
Tatty hotel, everything seemed to be ripped, broken or hanging off the wall. Some of the corridors in the hotel were being re-done and so there was loads of mess everywhere. Some of the receptionists were quite rude and we got charged 20 euros to leave our bags for 3 hours before our journey home, I would understand this rate if they were kept in a safe locked room but they were kept under a table in the communal area of reception.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Scary central spot
Great neighborhood but scary place with wet walls, no ventilation and flimsy walls.

8/10 Good

Carolyn, Fort Collins, Colorado

Liked: Cleanliness, staff & service, room comfort
Hotel Naturaal is a good place to stay.
This hotel is in a great location right by the train station. Good restaurants near by. Carpets in the hallways are shabby but my room was great. It had great lighting, lots of outlets, was quiet and very clean and comfortable with a sink in the room. Bathrooms were spotless and updated.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful, Over Priced
I am not sure how this accomodation managed to find its way into expedia.

8/10 Good

Nozomi

景色が最高!
Stayed 1 night in Aug 2019

4/10 Poor

MARTINE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la chambre pour 2 très petite , lit petit, il n'y avait qu'une chaise , de toute façon impossible d'en mettre deux autrement on ne pouvait plus bouger, glace au-dessus du lavabo sale, au niveau de la fenêtre il y avait une petite plate forme à l'extérieur remplie de mégots de cigarette.moquette usagée dans le salon, personnel peu accueillant à part 2 personnes, petit déjeuner peu varié, salle de bain ok mais le WC très petit une personne de grande corpulence ne rentrait pas. il n'y avait de bien que la proximité de la gare Central
Stayed 4 nights in Apr 2019

2/10 Terrible

Jocelyne

Disliked: Staff & service, room comfort
Amsterdam super et hôtel nul
Amterdam est très dépaysant et très agréable. L'hôtel est déplorable surtout pour 105€ la nuitée (chambre n° 35). Le personnel est ni accueillant et ni poli. On s'est retrouvé dans une chambre sans aucun confort (précisé en tout petit en fin de description que les toilette et douche sont sur le palier). Lit double de 1,20m seulement. Pas de fenêtre seul vasistas opaque non ouvrant et sale. Pas de meuble de rangement car pièce trop petite (~2,60m*2,30m). Ca va qu'on avait des valises cabine sinon je ne vois pas où on les aurait gardé ouvertes (faute de rangement on laisse les vêtements à l'intérieur). Salle peu accueillante pour le petit déjeuner, et même pas un petit bouquet sur les tables: dommage au pays des tulipes, . Buffet pas attrayant du tout, très peu de choix et seulement du pain de mie Heureusement que la ville a beaucoup d'attrait ce qui rend le voyage très agréable malgré l'hébergement déplorable
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
À la hauteur de nos attentes, bien placé et propre
Très bon séjour dans une chambre avec un confort minimum mais tout à fait à la hauteur de nos attentes, idéalement placé.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
ok for en enkelt nat.
Ikke et sted for længere ophold, men for en enkelt overnatning kan det gå og til prisen er det vel ok.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment dans un état lamentable le manque de peinture et les mit sont en papier
Stayed 1 night in Mar 2018

8/10 Good

ましりと, さいたま

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
中央駅にすぐアクセス
写真の通り部屋は古く、オイルヒーターもあまり効かなく冬場は寒いのですが、綺麗に清掃されています。無料の朝食もビュッフェでなかなか。何よりもスタッフが明るく対応が気持ち良いです。立地と値段も悪くないです。
Stayed 1 night in Jan 2018

2/10 Terrible

resocha747, Hiroshima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地は最高
とにかく従業員の対応が最悪、チェックインの時からずっと怒り口調で話してくるので不愉快。 狭い階段を、重い荷物を持って登らないといけない!! 客層が最悪、酔っぱらいが夜中叫びながら廊下を歩き回ったあげく、朝は二日酔いのせいかトイレを占拠してて利用できなかった。 部屋の暖房が全く利用できなかった。テレビはあるけどりモンコンがない。
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Zum Schlafen reicht's...
Das Hotel liegt genial zwischen Hbh. und Dam. Vom Frühstücksraum hat man einen klasse Ausblick auf die Gracht und die dahinter liegende Fassade... Das Zimmer hatte ein 140cm breites Bett und gefühlte 50cm Platz drum rum. Der Fernseher war nicht zu benutzen, da keine Fernbedienung zu finden war und auch manuell nix zu machen schien... Der Zuzieharm der Tür war auch defekt. Der Weg zum Zimmer war lang und steil, denn wir mussten 3 enge Treppen und schier endlose Flure hinauf... Das Frühstück war.... nennen wir es einfach. Marmelade, Honig, Butter, Müsli, Cornflakes, Wurst, Käse, Gurken- und Tomatenscheiben, Toastbrot, Saft und ein kleiner Kaffee, das tut's schon... (Alle paar Sekunden erschallte eine Spielautomaten-Melodie :-D ) Aber ein Schritt aus der Haustür und man war mitten in der City, dementsprechend hat uns das schon gereicht für die 3 Nächte :-)
Stayed 3 nights in Oct 2017

4/10 Poor

sunggon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통의 편리성과 관광지 접근성만 따진다면~~~
저렴한 호텔을 예약하였다 하지만 상상 이하의 열악한 시설에 놀랐습니다. 내부 공간이 너무 비좁고 제대로 관리되고 있지 않는 시설들이 조금은 당황스러웠습니다. 우리나라와 비교하는게 좀 뭐하지만요~~. 다만, 교통과 관광을 위한 연결성 및 접근성은 최고였다고 생각합니다.
Stayed 1 night in Oct 2017

6/10 Okay

CHIAYUN

Disliked: Cleanliness
走道狹小且不通風,通道地毯感覺不乾淨。開門出走廊時可以聞到有很濃的大麻菸味,走到外面也看見很多菸蒂。房間及衛浴算乾淨,早餐也可以。服務人員也願意幫我們裝熱開水。
Stayed 1 night in Oct 2017

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities, room comfort
Hotel w świetnej lokalizacji, hałas z ulicy wcale nie dokuczał tak bardzo. Recepcja 24h jest dużym udogodnieniem. Pokój mały, ale na kilka dni można się przyzwyczaić. Śniadania są ogromnym plusem. Jedynym minusem była łazienka, nie tyle WC co prysznic, gdzie woda stała w brodziku po kostki.
Stayed 3 nights in Sep 2017

6/10 Okay

Markus, Aschaffenburg/Germany

Disliked: Property conditions & facilities
Near Centraal Station
Very Dirty and old. Carpet and Windows are terrible...also the Sound from the Hallway when People come and go. For a short stay its ok. Breakfast is also ok. 5 min walk to Centraal Station and right in the Center of Amsterdam.
Stayed 2 nights in Sep 2017

4/10 Poor

Hirachan, Tyo

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired hotel
1. Dont have a elevator. 2. Dont have a toilet in my room. 3. Under construction.
Stayed 1 night in Sep 2017