Triple Room | Pillowtop beds, minibar, in-room safe, individually decorated

Reviews of Hotel Sint Nicolaas

3 out of 5
Hotel Sint Nicolaas
Spuistraat 1a, Amsterdam

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 394 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 1 night in Apr 2024
Response from Paulina Przyziolkiewicz - Location Manager on Apr 22, 2024
Dear Sean, Thank you for your 5 star review! A perfect rating is a wonderful endorsement and we appreciate you taking the time to share your feedback. The ideal location of Hotel Sint Nicolaas, amidst charming canals and just steps from Central Station, is a source of great pride. We hope it allowed you to explore Amsterdam's magic with ease. We look forward to welcoming you again in the near future, and in the meantime, please feel free to recommend us to your family and friends. Yours sincerely, Paulina Przyziolkiewicz - Location Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 2 nights in Apr 2024
Response from Paulina Przyziolkiewicz - Location Manager on Apr 16, 2024
Dear Michael, We are thrilled to receive your outstanding 5 out of 5 rating and to hear that you found Hotel Sint Nicolaas excellent. Nestled between picturesque canals and a short walk from Amsterdam Central Station, our location provides the perfect base for exploring the vibrant heart of the city. Thank you for choosing to stay with us and for sharing your positive experience. We would be delighted if you would recommend us to your family and friends. Your support means the world to us and we look forward to welcoming you again soon! Yours sincerely, Paulina Przyziolkiewicz - Location Manager

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Paulina Przyziolkiewicz - Location Manager on Apr 9, 2024
Dear Vincent, Thank you for the wonderful 5-star rating for your stay at Hotel Sint Nicolaas! We truly appreciate your feedback and are delighted to hear that you had such an exceptional experience. It would be our greatest pleasure to welcome you back in the near future and we would be very grateful if you would recommend us to your family and friends. Kind regards, Paulina Przyziolkiewicz - Location Manager

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to Central Station, trams and canal cruises. Hotel staff very friendly and helpful.
Stayed 3 nights in Mar 2024
Response from Paulina Przyziolkiewicz - Location Manager on Apr 1, 2024
Dear Mark, Thank you for taking the time to leave a review of your recent stay at Hotel Sint Nicolaas. We are delighted to hear that you enjoyed our central location with easy access to the Central Station, trams and canal cruises. It brings us great joy to know that our friendly and helpful staff had a positive impact on your experience. We strive to provide exceptional service and ensure that our guests feel welcome and well looked after. We hope that you will consider recommending Hotel Sint Nicolaas to friends and family who are looking for a charming stay in the heart of Amsterdam, steeped in history and surrounded by the beauty of the canals. Yours sincerely, Paulina Przyziolkiewicz - Location Manager

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a walkable distance from the Central train station as well as from many attractive places to see. The receptionist was very accommodating, helpful and friendly. Anytime I had some questions she was the most helpful. The room was smallish but on the other side you need it only for the night time. What is more important about the room that it was clean and well equipped. Definitely would recommend this hotel.
Stayed 3 nights in Feb 2024
Response from Paulina Przyziolkiewicz, Location Manager on Mar 25, 2024
Dear Elena, Thank you for your glowing review. We are delighted to hear that you found our central location convenient for exploring Amsterdam's many sights and attractions and your kind words about our helpful and friendly receptionist are truly appreciated. We are also pleased that you found your room both clean and well appointed for a comfortable night's rest. Your recommendation means a lot to us and we hope to have the pleasure of welcoming you the next time your travels lead you to our capital. Kind regards, Paulina Przyziolkiewicz, Location Manager

8/10 Good

Bulent, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Paulina Przyziolkiewicz, Location Manager on Mar 18, 2024
Dear Bulent, Thank you for taking the time to share your rating following your recent stay at Hotel Sint Nicolaas. Although you didn't leave any comments, we appreciate your positive feedback reflected in your 4 out of 5 rating. We hope that your time with us was comfortable and enjoyable. Your satisfaction is our top priority and we are committed to providing exceptional service and ensuring that every guest has a memorable experience with us. We look forward to welcoming you back in the future and in the meantime please feel free to recommend us to your family and friends. Kind regards, Paulina Przyziolkiewicz, Location Manager

4/10 Poor

Susan, oxford

Liked: Cleanliness, staff & service
my room was cold, tiny and right on the street without double glazing. the tram continued most of the night making sleeping hard.
Stayed 1 night in Feb 2024
Response from Paulina Przyziolkiewicz - Location Manager on Mar 5, 2024
Dear Susan, Thank you for your feedback on your recent visit to our hotel. We are sorry to hear that your experience was not as comfortable and enjoyable as we would have liked for you. Whilst our historic building offers a charming and central location, some of the rooms may be on the smaller side. In the future, please do not hesitate to let our reception team know if you find the room temperature uncomfortable or if street noise disrupts your sleep. We have solutions available and we will do our utmost to ensure a restful stay. We look forward to welcoming you again in the future and remain with best wishes from Amsterdam. Yours sincerely, Paulina Przyziolkiewicz - Location Manager

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property. Location is super convenient. Property is updated and convenient. Large elevator capable of holding a number of people and luggage. Definitely great those who want to be close to the central station.
Stayed 2 nights in Feb 2024
Response from Paulina Przyziolkiewicz - Location Manager on Feb 26, 2024
Dear Adrian, Thank you for taking the time to share your wonderful feedback about Hotel Sint Nicolaas. We are delighted that you enjoyed your stay with us and appreciated our friendly staff, modern facilities and central location. We know how important it is to be at the heart of the action, allowing you to explore Amsterdam's vibrant attractions with ease. We look forward to welcoming you back in the near future and until then, please do not hesitate to recommend us to your family and friends. Yours sincerely, Paulina Przyziolkiewicz - Location Manager

10/10 Excellent

Kerry

Stayed 1 night in Dec 2023
Response from Paulina Przyziolkiewicz - Location Manager on Jan 16, 2024
Dear Kerry, Thank you so much for taking the time to leave us a perfect 5 star rating! We are delighted to hear that you enjoyed your stay at Hotel Sint Nicolaas. We hope you had the opportunity to explore Amsterdam's many charming sights. Did you get a chance to visit the Van Gogh Museum? We are always happy to recommend local attractions and activities for all tastes. We sincerely hope to see you again soon and will do our best to make your next stay even more special. Until then, please do not hesitate to extend our hospitality to your family and friends. Yours sincerely, Paulina Przyziolkiewicz - Location Manager

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. 10/10 x
Great location- a variety of different shops/coffee shops on your doorstep. Helpful & friendly staff- someone on hand at reception and happy to help kind of service. Room comes with a nice coffee machine and a variety of different teas also nice toiletries and vanity kit. The bed was very very comfortable, room came with temperature control so you can suit it to your needs. Breakfast was also great with a lot of choice & there is a coffee machine in reception in which you can use at anytime during your stay! 10/10 would recommend this hotel to anyone taking a trip to Amsterdam ❤️
Stayed 1 night in Dec 2023
Response from Paulina Przyziolkiewicz - Location Manager on Dec 16, 2023
Dear Michaela, We are delighted to receive such a positive review of the Sint Nicolaas Hotel. Your words are truly wonderful and reaffirm our commitment to providing exceptional hospitality to our guests. It is a pleasure to hear that you found our location convenient, our staff helpful and friendly, our rooms comfortable and well equipped, and our breakfast selection varied and extensive. We are incredibly proud to have made your Amsterdam experience so memorable and hope that you will continue to choose our hotel for your future stays in the city. Yours sincerely, Paulina Przyziolkiewicz - Location Manager

10/10 Excellent

Rasika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 3 minutes walk from Amsterdam central station. Excellent service for the price.
Stayed 1 night in Nov 2023

8/10 Good

helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise hotel but noise can be a problem
Cute hotel in a great location; near the central train station and just outside of the city center. The downstairs lobby has a cozy feel and the staff were friendly and helpful. The included breakfast was very nice (except for the fact that there was no black/caffeinated tea. Some poeple don't like coffee and herbal tea is not what we want in the morning). The room was lovely and updated. Unfortunately, our room overlooked a street corner where people congregated and it was extremely loud on one of the nights we were there. The noise kept me awake for hours and was most unpleasant. I would recommend NOT getting a room that is right above the front door over looking the bench. While I don't know for certain, I suspect other rooms might be quieter. Or ask for a room with newer, soundprrof windows (I asked for a quiet room but that didn't work). Other than that, it was a lovely hotel.
Stayed 2 nights in Sep 2023
Response from Hotel Sint Nicolaas on Oct 10, 2023
Dear Guest,Thank you for taking the time to share your detailed feedback about your recent stay at our hotel. We appreciate your kind words about our cozy lobby, friendly staff, and the quality of our included breakfast.We apologize for the inconvenience you experienced due to the street noise outside your room. Thank you for choosing Hotel Sint Nicolaas, and we look forward to the opportunity to serve you again in the future.Kind regards,

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really comfortable and enjoyable stay. Hospitality was excellent we felt we were valued as guests. We were served drinks as late as we wanted them and complimentary coffee was available throughout or stay which was a fabulous touch. Definitely recommend and will look forward to returning to this property ourselves
Stayed 3 nights in Sep 2023
Response from Hotel Sint Nicolaas on Sep 27, 2023
Dear Christina,Thank you so much for your heartwarming review of your recent stay at Hotel Sint Nicolaas. We are truly delighted to hear that you had a comfortable and enjoyable experience with us.It's our pleasure to make every guest feel valued and at home, and we are thrilled that you appreciated our hospitality.We are grateful for your recommendation and can't wait to welcome you back to our property in the future.Kind regards,

10/10 Excellent

Carmelo

Stayed 6 nights in Sep 2023

6/10 Okay

A

Stayed 2 nights in Sep 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is walkable from central train station to hotel. Some excellent restaurants nearby.
Stayed 2 nights in Sep 2023
Response from Hotel Sint Nicolaas on Sep 15, 2023
Dear JamesThank you for sharing your feedback! We're delighted to hear that you found our hotel conveniently located within walking distance from the central train station and that you had the opportunity to explore some excellent restaurants in the vicinity. We truly appreciate your positive comments and hope to welcome you back to Hotel Sint Nicolaas in the near future. Kind regards,

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amsterdam Visit
The Sint Nicolaas hotel is my favorite place to stay when in town. The hotel is in a great location and the staff is very friendly and accommodating. Looking forward to my next stay at the Sint Nicolaas.
Stayed 2 nights in Sep 2023
Response from Hotel Sint Nicolaas on Sep 15, 2023
Dear George,Thank you so much for your loyalty and kind words! We're thrilled to hear that Hotel Sint Nicolaas is your favorite place to stay when you're in town. If you have any special requests or preferences for your upcoming visit, please don't hesitate to let us know. We can't wait to welcome you back to your home away from home. Kind regards,

6/10 Okay

Charles

Traveled with partner
Liked: Staff & service
They are doing construction on the hotel painting plus there was mildew in the shower and they had a fakse fire alarm interrupted our sleep.The best was the Breakfast buffet and was centrally located
Stayed 2 nights in Aug 2023
Response from Hotel Sint Nicolaas on Sep 15, 2023
Dear Charles,Thank you for sharing your feedback about your recent stay with us.We apologize for the inconveniences you experienced during your stay.On a positive note, we're glad to hear that you enjoyed the breakfast buffet and found our hotel to be centrally located. Your feedback is important to us, and we will use it to make improvements and provide a better experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to host you again.Kind regards,

10/10 Excellent

Dawn

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Central. Clean. Friendly. Spacious. Comfortable.
Stayed 1 night in Aug 2023
Response from Hotel Sint Nicolaas on Sep 18, 2023
Dear Michael,Thank you for sharing your positive feedback about your recent stay at Hotel Sint NicolaasEnsuring our guests have a comfortable and enjoyable stay is our top priority, and your kind words are greatly appreciated.We look forward to welcoming you back for another enjoyable visit.Kind regards,

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was fine, but the entry way was constantly dirty w/ trash and there was banging going on in the middle of the night in our last night. It was never addressed.
Stayed 2 nights in Aug 2023
Response from Hotel Sint Nicolaas on Sep 18, 2023
Dear Edward,Thank you for sharing your feedback about your recent stay at Hotel Sint Nicolaas. We appreciate your honest review and apologize for any inconveniences you experienced during your visit.Please don't hesitate to reach out to us directly, and we'll do our utmost to make your next stay more enjoyable.Kind regards,

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location.
Great location near the heart of Amsterdam, very close to the train station. The staff was very helpful and friendly. There was a lot of options for breakfast. The room was small, but we knew that when we booked it. The only bummer was that the outside was under renovation so it was covered with scaffolding. The inside, however, was beautiful. We were just a little bummed we didn’t get to experience the full charm of the historic building from the pictures.
Stayed 3 nights in Jul 2023
Response from Hotel Sint Nicolaas on Sep 18, 2023
Dear Elizabeth,Thank you for sharing your experience with us. We're delighted to hear that you appreciated our location and the helpful and friendly staff.We apologize for any inconvenience caused by renovation work and appreciate your understanding.We look forward to providing you with a charming and memorable experience in our historic building.Kind regards,

4/10 Poor

Alison

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was nice and clean but I felt the room was extremely small for what we paid. We were only there for 1 night and the morning we were leaving the fire alarm went off at 7.55am. It went on for at least 30 minutes. We were not told whether there was an actual fire so we went downstairs and found people eating their breakfast as normal so we assumed there was no fire. The fire alarm going off was fine but leaving it blaring for over 30 minutes with no update from any staff was pretty ridiculous. Even after the fire alarm was turned off the elevators were out of service so we had to carry our suitcases down very narrow stairs. Someone in our party had sprained her ankle so not having the use of the elevator was extremely annoying, especially as there was no fire. For the price we paid, I was not impressed.
Response from Hotel Sint Nicolaas on Sep 18, 2023
Dear Alison,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your compliments about the cleanliness of our hotel.However, we deeply apologize for the inconvenience you experienced during your stay.We will take your feedback into account to prevent similar issues in the future.Your thoughts are valuable to us, and we hope you might consider giving us another chance to provide you with a more satisfying experience.Kind regards,

6/10 Okay

Bruce

Liked: Staff & service
I was visiting Amsterdam for the first time so I wanted to stay at a convenient place. Sint Nicolaas was very conveniently located as it was near many shops, restaurants, and the Centraal Station. The rest of my stay left much to be desired. They are currently undergoing renovation so I don't want to hold their current appearance against them. The area right outside the entrance just wasn't well maintained as there were usually piles of trash, which isn't a pleasant thing to see when you first walk in. Because of the noise in the morning, it's hard to "sleep in" so plan to be awake around 8 am since that's when I usually heard the hammering. Admittedly, it did seem like they were trying to minimize the noise, but one can only hammer so gently/quietly. The hotel room itself was relatively spacious and comfortable. There were several annoyances, however, like the very weak water pressure of the shower and lack of a desk, which I thought was standard in every hotel. The worst part of my stay was when the fire alarm went off in the morning. At first, I had no idea what was happening as all I heard was a very loud piercing alarm while I was using the bathroom. Needless to say, it was quite inconvenient as the elevator wasn't working and I had to leave earlier than I wanted to. I felt really bad for the front desk worker who was desperately trying to turn off the fire alarm. No one from management appeared to show up immediately. Consider staying elsewhere.
Stayed 4 nights in Jul 2023
Response from Hotel Sint Nicolaas on Sep 19, 2023
Dear Bruce,Thank you for taking the time to share your detailed feedback regarding your recent stay at Hotel Sint Nicolaas. We truly appreciate your input, as it helps us identify areas for improvement and enhance our guests experiences.We're glad to hear that our central location was convenient for your visit to Amsterdam. However, we deeply regret that other aspects of your stay did not meet your expectations.We hope to have opportunity to host you again in the future.Kind regards,

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean place to stay. Staff friendly and attentive
Stayed 2 nights in Jul 2023
Response from Hotel Sint Nicolaas on Sep 19, 2023
Dear Elizabeth,Thank you for your wonderful review of your recent stay at Hotel Sint Nicolaas.Your kind words about our friendly and attentive staff are greatly appreciated.We look forward to the opportunity of hosting you again in the future and providing you with another enjoyable experience.Kind regards,

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff, and one of the most comfortable hotel beds I’ve ever stayed on.
Stayed 3 nights in Jul 2023
Response from Hotel Sint Nicolaas on Sep 19, 2023
Dear Lisa,Thank you for sharing your feedback about your recent stay at Hotel Sint Nicolaas. We are delighted to hear about your positive experience and are grateful for your kind words.We look forward to welcoming you back on your next visit.Kind regards,

6/10 Okay

Anthony

Traveled with group
Not awful but not amazing
Reception staff were fine. But we were only notified of the hotel refurbishments a few days before we arrived so we didn’t have any option to change hotel without losing money. Upon arrival the hotel was very dusty and we were told building works would only occur during office hours. At 6.30am on Monday morning we were woken up by builders sanding and hammering outside our hotel window. Breakfast was very basic. Our room was dusty, perhaps from the building works.
Stayed 3 nights in Jul 2023
Response from Hotel Sint Nicolaas on Sep 20, 2023
Dear Anthony,Thank you for taking the time to share your feedback regarding your recent stay at Hotel Sint Nicolaas. We sincerely apologize for the inconveniences you experienced during your visit.We hope you will consider giving us another opportunity to provide you with a more pleasant and comfortable stay in the future.Kind regards,

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities, room comfort
Not as advertised
I'll begin with the exterior which I wasn't made aware of but it under construction. Covered in blue tarp and scaffolding. Upon check a note on counter that said "back in 10". I waited. Got to my room that was smaller than my closet and not at all what is shown on the website photos. I asked for a regular room, but they could not help. I said I didn't feel safe with the scaffolding against the window - that someone may be able to access my room. It's not in a great part of town and I was traveling alone so I was concerned. Nothing. No daily room service, only to change out the towels but once they took the towels and did not leave me any. Water in tea and coffee maker were from previous guests. Phone in the room did not work. The bed was comfortable. Took advantage of breakfast but only had juice and toast. It was fine. Woke up each morning to drilling against the wall of my room as a worker could see into my room. Side entrance only at night. Why is this? For the desk safety? I would to recommend.
Stayed 3 nights in Jul 2023
Response from Hotel Sint Nicolaas on Sep 20, 2023
Dear John,Thank you for sharing your feedback about your recent stay at Hotel Sint Nicolaas. We sincerely apologize for the inconveniences and concerns you experienced during your visit. Your feedback is important to us, and we take it seriously as we strive to improve our services.If you decide to return, please feel free to contact us directly, and we will do our best to ensure a more satisfying experience.Kind regards,

8/10 Good

Gerard

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff are courteous but we came at the time when they were undergoing facade renovations. There also appears to be some itinerant always outside the property. Rooms smelt like weed.
Stayed 2 nights in Jul 2023
Response from Hotel Sint Nicolaas on Sep 20, 2023
Dear Gerard,Thank you for sharing your feedback about your recent stay at Hotel Sint Nicolaas. We appreciate your kind words about our staff.We apologize for the inconveniences you experienced during your visit, including the ongoing facade renovations and the presence of individuals outside the property. We understand that these factors can impact the overall guest experience.We hope to have an opportunity to welcoming you back in the future.Kind regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Derek

Stayed 1 night in Jun 2023

6/10 Okay

Marc

Stayed 1 night in Jun 2023

10/10 Excellent

john

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Location and rooms rock
Stayed 1 night in Jun 2023
Response from Hotel Sint Nicolaas on Sep 21, 2023
Dear John,Thank you for sharing your positive feedback about Hotel Sint Nicolaas. We're thrilled to hear that you found our location and rooms to be excellent during your stay.We aim to provide our guests with a comfortable and convenient experience, and your kind words are greatly appreciated.We look forward to welcoming you back in the future for another enjoyable stay.Kind regards,

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very good staff all performing well despite the hotel currently being surrounded with scaffolding and construction work.
Stayed 1 night in Jun 2023
Response from Kind Regards Hotel Sint Nicolaas on Jun 18, 2023
Thank you for leaving a review regarding your recent stay at our hotel/Sint Nicolaas.We really appreciate your nice words about our staff. We do our best to provide a kind service to our guests.We hope to welcome you back any time soon again.

8/10 Good

Sally

Stayed 3 nights in Jun 2023

10/10 Excellent

Kathryn, Blackpool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

teriesa b

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel. A shame they had scaffolding around the building as we would have liked to see the exterior but inside was excellent.
Stayed 2 nights in May 2023
Response from Kind Regards Hotel Sint Nicolaas on Jun 2, 2023
Dear Teriesa,Thank you for sharing your experience at our hotel.It is a pleasure to hear that you enjoyed your stay at Hotel Sint Nicolaas.We hope to welcome you back any time soon again!

6/10 Okay

Diane

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We just stayed from Mon 22 May 2023 to Thurs 25 May 2023. The hotel is covered in scaffolding - the photos need to be updated. We had no view out of our window. There are signs saying that the builders will be quiet, but they are not. We had to keep the curtains closed because the builders were RIGHT outside our room. They talk and whistle when they start work, and they have to use an water pressure jet on the building. There was some strange damage to our room which looked like someone had kicked a wall panel in, so I showed a photo to the reception on the first day so we weren't charged. The breakfast buffet is okay in terms of choices, but there were flies on the bread every morning. I saw members of staff swatting away the flies. Afterwards I spoke to Expedia and the hotel manager said I should have complained at the time - but what is the point if there is already a sign up saying the builders should be quiet, and you can see hotel staff swatting away flies? You can't ask the builders to stop working so it was pointless. The location was good, but if you are going to stay there, I would wait until the scaffolding is removed and the tramworks stop. Waiting until you have made a (non-refundable) booking to THEN be told about the works, doesn't feel fair.
Response from Kind Regards Hotel Sint Nicolaas on Jun 2, 2023
Dear Diane,Thank you for leaving a review regarding your recent stay at our hotel/Sint Nicolaas.Our apologies regarding the exterior works. We always advice our guests to inform us of any problem during the stay at our hotel so we can solve it on time before departure.Our hotel is located in the middle of the city so it can be noisy at times. We are sorry to hear that our double glazed windows did not stop the ambient sound.

10/10 Excellent

Elham

Stayed 1 night in May 2023

10/10 Excellent

Amanda

Stayed 1 night in May 2023

10/10 Excellent

Elisabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations. Breakfast was convenient, tasty and hot!
Stayed 3 nights in May 2023
Response from Hotel Sint Nicolaas on Sep 25, 2023
Dear Elisabeth,Thank you for your kind words about your recent stay at Hotel Sint Nicolaas. We're thrilled to hear that you enjoyed your accommodations and that our breakfast met your expectations.Your satisfaction is our utmost priority, and we look forward to providing you with another wonderful experience when you choose to stay with us again in the future.Kind regards,

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Comfortable and clean. Friendly staff and good breakfast.
Stayed 2 nights in May 2023
Response from Hotel Sint Nicolaas on Oct 11, 2023
Dear Susan,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a wonderful stay at Hotel Sint Nicolaas. Our team is dedicated to providing a comfortable and clean environment, and we're pleased that you found our staff friendly and enjoyed our breakfast.We look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and enjoyed our stay. Lot of work ongoing in the area around the hotel but it didn’t really affect us. Just have to watch out for cars and bikes turning into the road which we didn’t realise was a road at first!!
Stayed 3 nights in May 2023
Response from Hotel Sint Nicolaas on Oct 11, 2023
Dear Elizabeth,Thank you for choosing Hotel Sint Nicolaas for your stay, and we're delighted to hear that you had a great experience with us.We appreciate your understanding regarding the ongoing construction in the area. Your feedback is valuable to us, and we look forward to welcoming you again on your future visits. If you have any suggestions or preferences for your next stay, please don't hesitate to share them with us.Kind regards,

10/10 Excellent

Stephen

Stayed 1 night in May 2023

2/10 Terrible

Porter

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2023

10/10 Excellent

Shoheb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

6/10 Okay

Austin

Liked: Cleanliness
Stayed 6 nights in Apr 2023