Ratings based on 570 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Central Station

Posted May 4, 2017
Pros: Location, comfort, cleanliness and in-hotel restaurant.
Location: It was within walking distance of many of the Amsterdam attractions.
Check-in and check-out staff very friendly and helpful. Breakfast buffet was expansive and delicious. Room, though small, was very clean and comfortable.
Comment from Hotel Management
May 5, 2017 by Jolanda Sadni Ziane - General Manager, Hotel Management
Dear Storywriter, Wow what an amazing score you gave us! Thank you very much for sharing this with us! It is wonderful to see that you enjoyed our location, restaurant and that you experienced our rooms as clean and comfortable. Your lovely words about our team will definitely be shared with them as they will be delighted to hear this! It was a pleasure having you and we all hope to welcome you back with us in the near future for more INK-redible moments! Warm regards, Jolanda Sadni Ziane - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and location

Posted Apr 28, 2017
Brilliant hotel that I would recommend to anyway one visiting amsterdam. Walking distance to everything. Trams right outside as well. The staff were great and welcoming.
Comment from Hotel Management
May 2, 2017 by Jolanda Sadni Ziane - General Manager, Hotel Management
Dear Storywriter, Thank you so much for your lovely review! Being called "Brilliant Hotel" is a wonderful compliment! Reading that you enjoyed our location and that it provided you with a great opportunity to explore the city by foot and tram if absolutely amazing! Your kind words about my team will definitely be shared with them as they will be delighted to hear this! Thank you for recommending us to others and for being one of our valued guests! We can't wait to have you back with us for more INK-redible moments! Warm regards from Amsterdam, Jolanda Sadni Ziane - General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Amsterdam

Convient hotel handy for station and tram

Posted Apr 13, 2017
Pros: It was clean, comfortable and very well located for our stay.
Cons: Check in. Make breakfast easier and cheaper. Coffee to go was not easy.
Location: Van Gogh museum was very good (take the audio tour of highlights). Take a canal boat trip. Take a free ferry to the Eye.
Hotel room comfortable and clean but not much space around bed. Staff friendly and helpful if a little disorganised. Breakfast not worth 25Euros.
Comment from Hotel Management
Apr 13, 2017 by Jolanda Sadni Ziane - General Manager, Hotel Management
Dear Julie, Thank you very much for taking the time to write this review following your recent stay with us at INK! It is wonderful to see that you loved our central location in Amsterdam, that you enjoyed the room you stayed in and experienced it as comfortable. I am sorry to read that your experience with our check-in and breakfast did not meet your expectations. The price of our breakfast is related to the fact that we want to offer each of our guests products of high quality. Please rest assured that your comments have been shared with my entire team. It was a pleasure having you with us and we all hope to welcome you back with us at INK to turn your experience with us from a good one into an INK-redible one. Warm regards, Jolanda Sadni Ziane - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

Excellent location and modern but comfortable!

Posted Apr 2, 2017
Loved the staff, the décor, and the location can't be beat. If I go back to Amsterdam, I will be staying here again!
Comment from Hotel Management
Apr 4, 2017 by Jolanda Sadni Ziane - General Manager, Hotel Management
Dear Laura, Thank you for your short but powerful and wonderful review! I appreciate it very much that you took the time to share this with us and that you loved your stay! Your wonderful words will be shared with our entire team and we all can't wait to welcome you back with us when you next visit Amsterdam! Warm regards, Jolanda Sadni Ziane - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great hotel in central location.

Posted Mar 30, 2017
Walking distance to Anne Frank house. Tram stop out the front for easy access to all areas. Two minute walk to Tales and Spirits coctail bar great food,atmosphere and of course great coctails! Great restaurant on site the Pressroom as well.
Comment from Hotel Management
Apr 4, 2017 by Jolanda Sadni Ziane - General Manager, Hotel Management
Dear Mick, Thank you so much for your lovely words! I am pleased to read that thanks to our location you got the opportunity to explore Amsterdam and find some lovely museums and bars with delicious cocktails! It is wonderful to read that you also enjoyed our own restaurant "PRESSROOM"! It was a pleasure having you with us and we all hope to welcome you back with us when you next visit Amsterdam! Warm regards, Jolanda Sadni Ziane - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Beautiful modern hotel

Posted Mar 29, 2017
This hotel is amazing, I can't fault a single thing about it. It is only a few minutes walk from central station and has a tram stop literally outside the Hotel so it is perfect for assessing all the main tourist points. Staff were so helpful in explaining how to get around the city and they put chocolates, balloons and prosecco in our room as it was my partner and I first holiday today. I will be back to beautiful Amsterdam and will find it tricky to stay anywhere other than here. Very homely.
Comment from Hotel Management
Apr 4, 2017 by Jolanda Sadni Ziane - General Manager, Hotel Management
Dear Olivia P, Wow, what a beautiful pictures you are sharing with us! Thank you so much for taking the time for this! I am very happy to see that you loved our special touch to the room and that it made your first holiday together with your partner even more special! Your wonderful comments about our team will definitely be shared with them. Thank you, once again, and we will be delighted to welcome you back with us when you next visit Amsterdam! Warm regards, Jolanda Sadni Ziane - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon, US

Overall great except for customer service

Posted Mar 26, 2017
Great location, hotel and rooms were clean, did was excellent in restaurant. Overall experience was good. Service at check in and our one experience at the restaurant was not what was expected. At check in , it took 3 minutes for 2 receptionist to greet us. At the restaurant, service was slow and lacking help. It took us almost 10 minutes from getting seated to getting menus for dinner. Service was slow throughout the hour and a half we were there. It was a good thing the food was delicious. Overall it was a good choice and may stay here again.
Comment from Hotel Management
Mar 28, 2017 by Jolanda Sadni Ziane - General Manager, Hotel Management
Dear Anonymous, Thank you very much for taking the time to write this review about your recent stay with us at INK Hotel Amsterdam. It makes me very happy to read that you loved our location, rooms and that your overall experience was good! I am very sorry to read that your experience with our service didn't meet your expectations. Please rest assured that your feedback has been shared with all the responsable team members and managers. Your feedback is taken very seriously and highly appreciated as this gives us the opportunity to improve our service. I am very happy to read that you may stay with us again in the future and we will be very happy to welcome you back at INK Hotel with us. Kind regards, Jolanda Sadni Ziane - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent boutique hotel 5 mins from Dam Square

Posted Mar 20, 2017
Pros: Location, accommodating staff and quality of rooms.
Cons: A very minor point that the step up / down from the shower could be a bit steep for some.
Location: 1 stop from Centraal Station on the tram (1,2,5,10,17), and 1 stop from Dam Square in the other direction. Trams direct to Museums too (2,5).
Greatly located boutique hotel - 1 stop from Centraal Station on the tram in one direction, and 1 stop from Dam Square in the other direction. 5 trams stop near the hotel so accessibility is perfect. Rooms are really nice and the staff are so friendly and accommodating. We didn't have breakfast included but for €4.50 you can have a lovely coffee and croissant before heading out. Comfortable beds and toiletries are also provided in the room as is a hair dryer and Nespresso coffee machine. Highly recommended hotel if you want location, comfort and quirkiness.
Comment from Hotel Management
Mar 23, 2017 by Jolanda Sadni Ziane - General Manager , Hotel Management
Dear Jes, Wow, thank you for giving us the perfect score! It is wonderful to read that you loved our central location in the heart of Amsterdam and that it allowed you to visit all the attractions you wanted to see. My team will be delighted to hear about your lovely compliments as I will not fail to share this with them. Thank you for your feedback about our shower. Your feedback is very valuable to us to ensure that we improve and maintain the high level of service we strive to provide each of our guests. It was a pleasure having you with us at INK Hotel Amsterdam and we all are looking forward to welcoming you back in the near future for more memorable moments. Kind regards, Jolanda Sadni Ziane - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Mar 15, 2017
Enjoyed our stay at the Ink hotel , our room was small however it was quiet and clean . The overall experience was perfect , the staff were extremely friendly and couldn't do enough for us. Would definitely stay here again and would recommend this hotel to friends and family .
Comment from Hotel Management
Mar 15, 2017 by Jolanda Sadni Ziane - General Manager, Hotel Management
Dear Anonymous, Thank you for your great review! I am delighted to read that you had a perfect overall experience in our hotel and that you enjoyed the room. My team will be delighted when they hear your wonderful comments as I will make sure to pass it on to them. I appreciate you taking the time to share your experience with us and that you would recommend us to others, thank you! It was a pleasure having you with us at INK Hotel Amsterdam. We can't wait to welcome you back with us when you next visit Amsterdam! Kind regards, Jolanda Sadni Ziane - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
Friendly staff. Great location. Lovely rooms. Breakfast is a bit expensive, and wifi didn't always work. Overall though, would highly recommend.
Comment from Hotel Management
Feb 22, 2017 by Jolanda Sadni Ziane, Hotel Management
Dear Anonymous, Thank you for taking the time to write this review about your recent stay with us at INK Hotel. I am very pleased to read that you enjoyed our location, the room and that the staff was friendly and helpful. I will make sure to share your lovely comments with my team. I am sorry to read that you experienced the wifi as less than perfect and thought the breakfast was a bit expensive. It is thanks to reviews such as yours that we are able to learn and improve our service and comfort for our guests. Thank you very much for recommending us to others and we all hope to welcome you back in the near future for more INK-credible moments with us in Amsterdam. Kind regards, Jolanda Sadni Ziane - General Manager