Ratings based on 1,011 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Bell' albergo a vicino al centro

Posted Feb 8, 2016
Bell'albergo situato in zona strategica a 10 minuti a piedi dal centro e a due passi dalla fermata del tram. Personale molto cortese e disponibile, le stanze sono confortevoli e comode. Lo consiglio
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice quiet location, exceedingly helpful staff.

Posted Feb 2, 2016
Pros: The staff were outstanding.
Cons: 20 Euro each for breakfast is ridiculous. If they want to encourage guests to use the restaurant they need to look at that price.
Location: Lots of cafes and bars, walking distance to the Heineken experience, convenient tram stops to get back to Amsterdam Central station.
The staff on arrival were extremely friendly and helpful and went out of their way to make sure we knew everything we needed to know. The Location is quiet (on the weekend but it is next to a school so maybe more noisy in the week). The room was nicely furnished and was beautifully made up each day. The bathroom needed some updating (the shower floor always looked dirty) but I did notice that the hotel were undergoing some upgrades in other rooms. The only negative would be that they want to charge 20 Euro each for a buffet breakfast. We refused to pay that and ate a substantial breakfast with pancakes for 7 Euro just a short walk around the corner. We never saw anybody eating breakfast in the restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Lovely elegant hotel with very friendly staff

Posted Jan 26, 2016
Really enjoyed our stay at the Mercure centre canal hotel. Very comfortable bed. It would of been better and warmer if windows were double glazed. Room always clean and tidy when we came back after a long day discovering Amsterdam. Would definitely recommend to a friend and would love to stay there again
Comment from Hotel Management
Jan 28, 2016 by Francis A. Windt, Hotel Management
Dear guest, Thank you very much for taking your time and efforts to inform us about your experience. It is a great pleasure to learn that your stay was completely up to your wishes. Your recommendation is very much appreciated. We hope to have the pleasure of welcoming you back within the near future. With kind regards, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District
Comment from Hotel Management
Jan 28, 2016 by Francis A. Windt, Hotel Management
Dear guest, Thank you very much for taking your time and efforts to inform us about your experience. It is a great pleasure to learn that your stay was completely up to your wishes. Your recommendation is very much appreciated. We hope to have the pleasure of welcoming you back within the near future. With kind regards, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District
5 out of 5
Recommended
for Couples
by A verified traveler from Glasgow

Well-located and comfortable hotel

Posted Jan 25, 2016
Pros: The room was nice and big, the staff were all friendly and helpful and it was easy to get to everything via tram or walking.
Location: Lots of bars and cafes nearby, within walking distance of several museums and the town centre. Public transport was also easily accessible.
We only stayed for a weekend, but would definitely stay here again, and for longer. The hotel was very conveniently located, within walking distance of several museums and the town centre. Public transport was also easily accessible. The hotel itself was very comfortable, the room was big and clean. The staff were all very friendly and helpful, even after we had checked out. 10 out of 10, would stay again.
Comment from Hotel Management
Feb 1, 2016 by Francis A. Windt, Hotel Management
Dear Bob, Wow! Thank you so much for taking your time and efforts to inform us about your experience. It is a great pleasure to read your lovely words on our staff and facilities. I am sure that this feedback will serve as an encouragement since we all strive to continuously improve the quality of our services. We hope to have the pleasure of welcoming you back within the near future. With kind regards, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District
5 out of 5
Recommended
for Everyone
by A verified traveler from lido di venezia

Hotel tranquillo

Posted Jan 17, 2016
Io e mio marito siamo stati molto bene in questo hotel, personale gentilissimo, ottima posizione. Lo consigliamo vivamente!
Comment from Hotel Management
Jan 19, 2016 by Francis A. Windt, Hotel Management
Dear Lido di Venezia, Thank you very much for taking your time and efforts to write about your experience. we are proud to read that your stay was completely up to your wishes. We are looking forward to welcome you back again within the near future! With kind regards, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District
Comment from Hotel Management
Jan 19, 2016 by Francis A. Windt, Hotel Management
Dear Lido di Venezia, Thank you very much for taking your time and efforts to write about your experience. we are proud to read that your stay was completely up to your wishes. We are looking forward to welcome you back again within the near future! With kind regards, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District
3 out of 5
Recommended
for Everyone
by A verified traveler from Wien

Zentrumsnahe Unterkunft, ideal für Kurztrip

Posted Jan 15, 2016
Hotel liegt in ener ruhigen Seitenstrassse, 10 min zu Fuß vom Zentrum. Zimmer war etwas klein, für einen kurzen Aufenthalt aber ausreichend. Frühstück war uns zu teuer (Ca.20€), ums Eck gibt's aber jede Menge Cafés (Café Panini!) wo man sehr gut essen bzw sehr günstig frühstücken kann. Personal ist sehr zuvorkommend und höflich, teilweise sehr junge eher etwas unerfahren, hat aber im großen und ganzen alles geklappt.
Comment from Hotel Management
Jan 15, 2016 by Francis A. Windt, Hotel Management
Dear Sandra, Thank you so much for taking your time and efforts to inform us about your experience. It is a great pleasure to read your lovely feedback on our location and our staff. We hope to have the pleasure of welcoming you back again within the near future. With kind regards, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2016
Hotel a 10 minuti a piedi da Piazza dam e altri luoghi di interesse. Collegato molto bene anche perché ha la fermata del tram a 500 metri
Comment from Hotel Management
Jan 2, 2016 by Francis A. Windt, Hotel Management
Dear Anonymous, Thank you very much for sharing your feedback. We are delighted to notice that our location offered you convenient access to all points of interest you planned to see during your stay in Amsterdam. We hope we may welcome you again, whenever your future travels bring you back to Amsterdam. With kind regards, Francis A. WIndt, General Manager Mercure Amsterdam Centre Canal District
4 out of 5
Recommended
for Everyone
by A verified traveler from Brighton, England

Nice hotel in good location

Posted Dec 30, 2015
This is the second time I've stayed in this hotel. It's in an excellent location (central but quiet) and the rooms are nicely done and clean. I was in a standard room this time and the bathroom was very small - I didn't mind but some might.
Comment from Hotel Management
Jan 2, 2016 by Francis A. WIndt, Hotel Management
Dear Jo, Thank you very much you took the time to inform us about your stay. We are pleased to learn about your lovely words on our rooms. We hope we may welcome you back again soon. With kind regards, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District
5 out of 5
Recommended
for Everyone
by A verified traveler from paris

Très bel hôtel avec un accueil très chaleureux

Posted Dec 28, 2015
Pros: les chambres de bon gout
Location: central tous les musées aux allentours
séjour reposant,même si très actif avec les visites
Comment from Hotel Management
Jan 2, 2016 by Francis A. Windt, Hotel Management
Dear Michele, Wow! Thank you so much for taking your time and efforts to inform us about your experience. It is a pleasure to notice your 5 out of 5 score. I am sure that this feedback will serve as an encouragement since we all strive to continuously improve the quality of our services. We hope we may welcome you back again soon. With kind regards, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District
4 out of 5
Recommended
for Couples
by A verified traveler from Barcelona

Hotel céntrico y bien comunicado

Posted Dec 28, 2015
Pros: Trato muy amable. Habitaciones tercera planta abuhardilladas
Cons: Sonoridad del sistema de calefacción, a primera hora de la mañana.
Location: Bien ubicado. Cerca de transporte público. cerca de la zona de museos y del centro.
personal muy atento y servicial. Buffet desayuno de precio elevado 19,50€ (en las inmediacoiones se puede desayunar correctamente por 10€)
Comment from Hotel Management
Jan 2, 2016 by Francis A. Windt, Hotel Management
Dear Toni, Thank you very much for taking your time and efforts to inform us about your experience. We are delighted to notice that your stay was up to your wishes. We are looking forward to welcome you back again. With kind regards, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District