Ratings based on 2,619 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, Ont

Great location for river cruises & transportation

Posted Jun 1, 2017
Pros: Location
Location: Easy walk to Central Station for trams, trains. Many attractions close by
We were able to check-in early after long day. Staff were VERY friendly and courteous. Room was very clean and modern.
Comment from Hotel Management
Jun 6, 2017 by Hotel Manager, Hotel Management
Thank you for your kind words and positive feedback, Mike. We have passed your compliments to our staff for encouragement. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Dieuwke Reuvers, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good location - close enough to the City Centre

Posted May 31, 2017
Pros: I would recommend this hotel and return due to its location and pleasant staff.
Location: It is a ten minute walk to the City Centre, so you do not have to be in the thick of things. For anyone who does not want to walk there is a small shu
Lovely hotel & staff. Very helpful, catered to our every need.
Comment from Hotel Management
Jun 1, 2017 by Hotel Manager, Hotel Management
Thank you so much for your kind words, positive feedback and recommendation, Tjay. We sincerely appreciate the time you have taken to express your satisfaction. Comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Sincerely, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Arkansas

Great hotel close to town & train station.

Posted May 29, 2017
Pros: Big room, plenty amenities, close to city & train station.
Cons: It was unusually hot and I couldn't get my room cool enough. Allow the temperature to be lower in the room.
Location: Centrally located so shops, restaurants & excursions are extremely close-by.
Lovely hotel with a great big room, super clean and soft sheets, super hot water and service like no other. It was like staying in the states! 10-minute walk to Amsterdam city center and train station. Food was excellent and room service was super fast. I would recommend this hotel in a New York minute!
Comment from Hotel Management
May 31, 2017 by Hotel Manager, Hotel Management
Thank you for sharing your feedback about your positive experience in our hotel, Luannilow . We sincerely appreciate the time you have taken to express your satisfaction. Comments like this will further motivate our associates to continue to strive to provide quality service to all of our valued guests. We apologize for the inconvenience you experienced with the temperature in the room. Thank you for your recommendation; we certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from King's Lynn

Beautiful hotel close to Central Station

Posted May 26, 2017
This is a beautiful hotel close to the central station. The view overlooking the marina is wonderful. The facilities are clean and staff courteous. The consergie provides additional support as per your need such as booking taxi, posting letters ect. Couldn't fault anything.
Comment from Hotel Management
May 29, 2017 by Hotel Manager, Hotel Management
Thank you for sharing your feedback about your positive experience in our hotel, Ram. We sincerely appreciate the time you have taken to express your satisfaction. Comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. And thank you for sharing some great pictures! We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Dieuwke Reuvers, Hotel Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to Cruise Ships and City Center

Posted May 23, 2017
Pros: good location. clean.
Cons: when someone asks for a quiet room, don't give them the cruise ship side (odd number rooms).
Location: 6 min walk to city centre. Starbucks close. Train and tram station is close and nice walks nearby on pier, etc. not a lot of places to eat though s
We stayed before and after our Baltic Cruise - very convenient location, close to train station, cruise ship terminal, and city center. A clean, comfortable hotel but a few minor possibly major things for you to consider - if you're on the cruise terminal side (odd numbered rooms) - it's quite noisy, if your window is open especially - with the ship announcements and all the truck activity. Also, I suppose our idea of the room being serviced vs theirs is a little different, we had to call and ask for things like shampoo but yet our beverages were replenished daily. Also front desk personnel customer service could be improved - not always friendly, courteous. Lastly, we needed to tell them that the bath tub was backing up - dangerous because the tub is quite high and also slippery surface.
Comment from Hotel Management
May 29, 2017 by Hotel Manager, Hotel Management
Thank you for taking the time to share your experience in our hotel. Your feedback has been forwarded to the management of the related departments. This kind of feedback helps us re-examine some internal processes and procedures so that we can continue to strive to improve the quality of our service and operation. We apologize for any inconvenience you might have experienced. We hope you spent a nice couple of days in Amsterdam and are looking forward to welcome you back next time you travel to Holland. Best regards, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Nice Hotel with Great Location and Great Views

Posted May 12, 2017
This very modern hotel located on the Amsterdam canal is only a six minute walk to the very busy town center. The staff (especially the bar staff) were quite friendly and very helpful. The entire staff spoke excellent English and they were all quite willing to be of service. I would certainly stay here again. If you enjoy views of the long boats and the cruise ships try to stay on the city view side of the hotel.
Comment from Hotel Management
May 17, 2017 by Hotel Manager, Hotel Management
Thank you for your kind words and positive feedback, L. We have passed your compliments to our staff for encouragement. We hope you spent a nice couple of days in Amsterdam and are looking forward to welcome you back soon. Best regards, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view

Posted May 12, 2017
Pros: Service
Cons: Pre registration for groups from cruise ships
Location: A short walk into centre of tourist attractions.
Excellent happy hour was great. We were tired and it was nice not to have to leave the hotel
Comment from Hotel Management
May 12, 2017 by Hotel Manager, Hotel Management
Thanks for staying with us, Grandmother. We work hard to make our guests happy and appreciate your feedback! We hope you spent a nice couple of days in Amsterdam and are looking forward to welcome you back soon. Kind regards, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Wainfleet, Ontario

Beautiful room

Posted May 10, 2017
Pros: The Junior Suite with executive privileges.
Cons: The early check in was a little confusing with the long lines, however the lines did move quickly.
Location: This hotel is a little out of the way as far as being in the City Centre and requires a lot of walking or taxis.
We had a Junior Executive Suite was was spacious, wonderful view, lots of space throughout, ample closets. We loved the Happy Hour privileges and the breakfast buffet was the best we have ever experienced and we do extensive travel. The linens and items supplied in our room we all top notch. We loved everything about our stay.
Comment from Hotel Management
May 12, 2017 by Hotel Manager, Hotel Management
Thank you for the great review of our hotel, Patricia! Comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. We are glad that you enjoyed your stay at our Executive Floor and hope to see you again very soon. Sincerely, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel with a good view.

Posted May 7, 2017
Pros: the view of the hotel
Cons: no Movenpick ice cream in Movenpick hotel. ^_^
the view from the room is unexpected. It take about 5-10 min walking from the hotel to central station. luckily, it has a shuttle bus service between the hotel and train station. (leave hotel every hour) as space is limited, better book in advance.
Comment from Hotel Management
May 12, 2017 by Hotel Manager, Hotel Management
Thank you for the great review of our hotel. We truly apologize that we ran out of the famous Mövenpick ice cream. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dieuwke Reuvers, Hotel Manager
4 out of 5
by A verified traveler from Saint Louis, MO

Very comfortable large hotel, somewhat isolated

Posted May 5, 2017
Pros: I liked the comfortable room with the spectacular view, and the breakfast buffet. The staff was helpful, although at times rushed.
Cons: The advertised shuttle service to the central station ran only every 30minutes for 8 passengers. This 20-story hotel needs larger, more frequent runs
Location: The central station plaza is walking distance to Chinatown, the Red Light district, Old Church, and NewMarket. Trams go to all parts of Amsterdam.
The room was large, comfortable, and well-appointed with a spectacular view of the Amsterdam harbor. The breakfast buffet was abundant and delicious. It is close to the central train station, and we were able to take day trips to Utrecht and Delft. However, it is a 10-15 minute walk to get to the station and another 5-10 minutes to walk through the station to the city and its attractions. You can also get to the plaza in front of the station using the tram, which is rather expensive unless you buy an all-day ticket and use it.
Comment from Hotel Management
May 6, 2017 by Hotel Manager, Hotel Management
Dear Jo, Thank you for sharing your feedback about your positive experience in our hotel, indeed located just outside the busy city centre. We sincerely appreciate the time you have taken to express your satisfaction. Your feedback has been forwarded to the management of the related departments. This kind of feedback helps us re-examine some internal processes and procedures so that we can continue to strive to maintain or improve the quality of our service and operation. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Dieuwke Reuvers, Hotel Manager