Ratings based on 2,013 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from newcastle

Perfect location, exceptional staff

Posted Aug 30, 2015
Perfect location tight in centre, close to everything. Staff were extremely helpful and always friendly. Hotel is currently getting work done but once finished it will be amazing.
3 out of 5
Recommended
for Everyone
by A verified traveler from ME

Very good location

Posted Aug 29, 2015
Room we had was very very small. Breakfast was included in the rate was was not exiting and in 6 days nothing had changed
4 out of 5
Recommended
for Everyone
by A verified traveler from new tripoli

Nice hotel

Posted Aug 28, 2015
It was a nice hotel. The breakfast was really good, lots to choose from. We had the breakfast included, otherwise I think it's expensive. There's a lot of renovation going on, which made it noisy when they worked, but we were out most of the day so we weren't affected.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 28, 2015
Posizione perfetta, penso che più centrali di così non ce ne siamo ad Amsterdam. Struttura grande e valida, ma in Italia sarebbe un 4 stelle non di certo 5. Unica pecca, i lavori di ristrutturazione all'interno dell'Hotel. Tutto un gran caos e cantieri in corso. Staff cordiale, disponibile, stanza bella e pulita, ben attrezzata. Colazione ricca, continentale e molto abbondante. Consigliato.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Aug 26, 2015
Simply excellent Hotel, unfortunately a lot of maintenance and remodeling took place without warning in advance at booking!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bologna

ALBERGO IN PIENO CENTRO DI AMSTERDAM

Posted Aug 26, 2015
Pros: Colazione : superba Personale: molto , molto professionale.
Cons: Bagno come sopra indicato e aria condizionata non gestibile direttamente dalla camera.
Location: Posizione centralissima su Piazza Dam. Servizi tramviari efficienti anche se un po' costosi rispetto alle tariffe italiane - 2,90 Euro/ 1 ora .
Accolti nel miglior modo e fatti accomodare in una camera sufficientemente spaziosa con un tecnicismo frutto certamente di un "architetto " . Mi spiego: il bagno è separato dalla camera da un vetro non trasparente ma che logicamente fa trasparire la luce interna e con un uso comune della porta d'entrata che apre sia la parte bagno che, all'interno, apre e chiude la parte servizio. Risultato, di notte, se uno accede al bagno illumina a giorno la camera con un risvolto oltremodo non simpatico dato dall'unica porta esistente. A parte questo, che io ritengo un inconveniente, nulla da eccepire sulla sistemazione. Un peccato che siano in corso lavori di ristrutturazione di un salone solitamente utilizzato per la colazione di una bellezza unica. Personale al bureau estremamente efficiente e gradevole. Sempre disponibile e con ottimi suggerimenti.
3 out of 5
by A verified traveler

Hotel that's close to central and red light.

Posted Aug 25, 2015
It's honestly a good hotel but only thing is the apartments that they offer. I got a free upgrade which I'm not sure if it was an upgrade. Apartment had a mouse in it and wasn't aware until I heard something in the middle of the night. Next morning we seen it running around. Stay in the hotel and not apartments. Unless you don't mind mice
2 out of 5
by A verified traveler from uk

Staff were rude.

Posted Aug 25, 2015
I found all the staff expect the doorman very rude to the point of not even trying to help. Will not be going back. Staff make a hotel, not the building. The staff were rude and lazy. Everytime I asked for help was a hassle. Staff always shrugged their shoulders everytime I asked a question. Not very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Modern hotel in center of Amsterdam

Posted Aug 18, 2015
Hotel is excellently located in center of Amsterdam. Staff is friendly. Room was big, modern and clean. Rated room comfort a two though due to hardness of mattress and the fact I was woken up at seven (!!!) o'clock in the morning from hammering and drilling in the room next door as the hotel seems to go through a renovation project.
3 out of 5
by A verified traveler from Portsmouth, UK

Perfect Location, practical but no feel of luxury.

Posted Aug 17, 2015
Pros: Perfectly located within walking distance of all the city's attractions and very quiet considering the central location.
Cons: Extensive renovation in progress meaning areas of the hotel were out of bounds which was disappointing. Also a long walk to elevators for our room.
Location: Central, perfect location on Dam square, close to canal boat tours, red light district and central station. Short walk from Anne Frank huis.
The NH Grand Hotel Krasnapolsky is in the perfect location from which to explore Amsterdam. The reception from staff in the large lobby was friendly and welcoming; however the long walk around the building, through major renovation work, to a single lift at the rear was slightly underwhelming considering the hotels grand history and the cost of our stay. Our room while fulfilling all major needs lacked personality and any feel of luxury, feeling rather sterile and bare. I would stay here again as I believe that after the upgrades and renovations are complete the potential for a wonderful stay was evident. Tip: When in town try out the frites and saus.