Ratings based on 14 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

EXCELLENT CUSTOMER SERVICE

Posted Jul 17, 2017
In a day and age where customer service is lacking, it is top notch at this hotel. Everyone spoke perfect English and were very polite and helpful. The hotel itself is very nice. They have a cute bar area in the lobby to get flavored water and candy snacks for free. Hotel was in walking distance from the train station and was very close to good shopping.
Comment from Hotel Management
Jul 18, 2017 by Guest Relations, Hotel Management
Dear Anonymous, Thank you for writing this feedback. We are happy to hear that you have enjoyed your stay with us! We hope to welcome you back to our hotel again soon!! Kind regards, Amanda
2 out of 5
by A verified traveler

OK, but not up to its own advertisements

Posted Jul 15, 2017
The hotel is very well-located, just steps from the central station, and the staff are friendly and helpful. The rooms are fine -- spacious and clean -- but fall far short (in terms of design execution, atmosphere, and amenities like wifi) of what constitutes a five-star hotel elsewhere. This hotel should be pricing its rooms/apartments lower, else be advertising itself under a different star rating. Indeed, it's enough to make one wonder whether Amsterdam/the Netherlands functions on an entirely different idea of the star system.
Comment from Hotel Management
Jul 18, 2017 by guest relations - Didier , Hotel Management
Dear Anonymous, Thank you for your review! We are happy to read that you have enjoyed the location of the hotel. We will share your comments about star system. Our guests thoughts are highly appreciated to improve ourselves. Kind regards, Didier Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Great location

Posted Jul 14, 2017
Great location in front of train station, walking distance to major city attractions.
Comment from Hotel Management
Jul 15, 2017 by Didier - Guest Relations , Hotel Management
Dear Gabii, Thank you very much for your review! we are happy to read that our location helped you to explore Amsterdam. We hope we can welcome you back in the near future. Kind regards, Didier Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
Very nice hotel. Central station is accross the street and close to walk to red light and dam square.
Comment from Hotel Management
Jul 5, 2017 by Didier - Guest Relations , Hotel Management
Dear Anonymous, Thank you for this wonderful grade! We will share this with our teams. We are happy to read you have enjoyed the location and we hope we can welcome you back in our hotel in the future. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Beautiful hotel in great location

Posted Jul 4, 2017
Fabulous hotel in a brilliant location. Extremely clean and well maintained, rooms are beautiful and well equipped. Our only problem was it was a little noisey at night albeit, we did not ask to move rooms as we only stayed for two nights over the weekend. Highly recommend this hotel!
Comment from Hotel Management
Jul 5, 2017 by Didier - Guest Relations , Hotel Management
Dear Katy, Thank you very much for your review. Our guests thoughts are highly appreciated. We are delighted to read that you would recommend us and you enjoyed the location, rooms and facilities. We hope we can welcome you back in the near future. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Best of Amsterdam

Posted Jul 1, 2017
Pros: Online
Cons: Nothing
Location: At the heart of Amsterdam - everything is close.
Perfect location for a short stay In the heart of Amsterdam and close to all local attractions
Comment from Hotel Management
Jul 2, 2017 by Didier van Ek - Guest Relations, Hotel Management
Dear Anonymous, Thank you very much for this great review. Indeed we are very fortunate with the location as this will help our guests to explore the heart of Amsterdam in a few footsteps. We hope we can welcome you back in the near future. Kind regards, Didier Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommend

Posted Jun 26, 2017
The location was perfect and the accommodations were fabulous. The hotel staff were superb, friendly and extremely helpful. I highly recommend this hotel if you are planning a trip to Amsterdam.
Comment from Hotel Management
Jun 27, 2017 by guest relations - Didier , Hotel Management
Dear Anonymous, Thank you very much for your great review. We will share your lovely comments to our teams, This is a great reward for them. We hope we can welcome you back very soon. Kind regards, Didier
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol

Lovely Hotel, great location

Posted Jun 5, 2017
Great room with a lovely view at the front of the hotel, great location for all attractions and transportation, easy walk from the station and tram and bus stops, friendly and helpful staff.
Comment from Hotel Management
Jun 5, 2017 by Didier - Guest Relations , Hotel Management
Dear Keith, Thank you for your great review. We are happy you have enjoyed the location of the hotel and you thought our staff was friendly and helpful. We will share this with them, they will appreciate your comments. We hope we can welcome you back in the near future. Kind regards, Didier van Ek Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire

Exceptional

Posted Jun 2, 2017
We were looked after from the moment we arrived to the moment we left
Comment from Hotel Management
Jun 2, 2017 by Didier - Guest Relations , Hotel Management
Dear Nicky, Thank you for your great review. We are happy we have gave you the extra ordinary feeling during your stay with us. We hope we can welcome you back in the near future. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Turkey

Incredible location, good view, hotel for business

Posted May 20, 2017
Pros: Location, stuff, rooms.
Cons: Consumables.
Reason for my visit was business. Hotel location is incredible. My room had ironing which is very useful. Only missing thing can be consumable in bathroom. I expect toothpaste and such from this caliber.
Comment from Hotel Management
Jul 1, 2017 by Didier van Ek - Guest Relations, Hotel Management
Dear Guest, Thank you for your review and we are happy you had a pleasant stay with us during your business trip. We will share your lovely comments to our teams. They will appreciate this. We are always happy to help you with a toothbrush and toothpaste as we have this in our hotel. We hope we can welcome you back for another visit. Kind regards, Didier van Ek Guest Relations NH Collection Barbizon Palace