Ratings based on 16 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good hotel, great location

Posted Dec 15, 2016
Pros: Central Location
Cons: Temperature setting a little cool - needed to set quite high to warm room
Location: Steps from Flower Market and Rembrandt Square. Less than a 5 minute walk from Kalverstraat for shopping. Pleasant walk to museums
Hotel was in a great location, easy walking access for Rembrandt Square, Flower Market, shopping, Dam Square and Museums. Close to good restaurants Hotel room appeared newly renovated, was well furnished and was very clean with complimentary Nespresso coffee and tea making facilities. Bed very comfortable. Noise not an issue during my stay - (partly because of redirected road works?)
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel close to everything.

Posted Dec 13, 2016
Great location. Very friendly staff My room was so quiet that I overslept the first day.
1 out of 5
by A verified traveler from Lima, Peru

Room too small, temperature of the room too low.

Posted Nov 21, 2016
Pros: Nothing
Cons: Demolish it and build again
Location: Not outstanding location
The room is too small. The temperature of the room was too dold and the staff of the hotel was not able to solve it. Finally they give us a heater and the light of the room stop working. Breakfast too expensive and terrible service, we waited 2 eggs with bacon more than 20 minutes,
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Nov 15, 2016
Amazing hotel. NH collection Amsterdam Doelen exceeded every expectation we had on our honeymoon throughout Europe. After returning to our home country, and experiencing hotels from the U.K and Europe we can easily say that this was the standout hotel by a considerable amount. The location was amazing and the staff went above and beyond what was expected. 10/10
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Posted Oct 9, 2016
Pros: central location clean excellent breakfast frandly staff
Cons: Small room, noise from outside all night , tiny bathroom
4 out of 5
Recommended
for Everyone
by A verified traveler from East Midlands

Hotel with good access.

Posted Oct 3, 2016
Pros: Generally a very relaxed and comfortable hotel.
Cons: Only issue is the noise at night, with car horns and people shouting until 4am in the morning. Hotel unable to provide full double glazing.
Location: Everything close at hand.
Very enjoyable, comfortable hotel. Staff were informative, friendly and kind. Able to access easily, all parts of Amsterdam, which included shops, restaurants, museums and notable sites. Room was clean and comfortable. Ate out at all times, therefore unable to rate the food.
4 out of 5
Recommended
for Everyone
by A verified traveler

First timers to amsterdam

Posted Sep 19, 2016
Location was great! Staff was nice but not that knowledgable or helpful. Had to move rooms due to true AC issues. We will return though!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2016
Very well located. Easy to come and go to many places in AMS. Medium size hotel with good quality, not too many amenities. Breakfast was good and service very friendly. It was a Hotel i would recommend .
Comment from Hotel Management
Sep 12, 2016 by Carina Opdam - Hotel Director NH Collection Doelen, Hotel Management
Dear Sir, Dear Madam, I would like to take this opportunity to thank you for choosing our hotel for your recent visit to Amsterdam as well as for taking the time to send us your comments on Expedia. Additionally, I am truly delighted to read that you have enjoyed our central location as well as the fact that you wouId recommend the hotel. I will not fail to pass on your kind words to the entire staff. I would love to have the chance to welcome you back at the NH Collection Doelen. In case you have any specific requirements, please do not hesitate to reach out to us directly – we would be delighted to assist you. Warm regards, Carina Opdam Hotel Director NH Collection Doelen
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, close to all major attractions.

Posted Aug 25, 2016
Very friendly staff and very helpful. The breakfast is amazing, and the view on the canals is great. The room is a bit small, but very clean and luxurious.
Comment from Hotel Management
Sep 12, 2016 by Carina Opdam - Hotel Director NH Collection Doelen, Hotel Management
Dear Sir, Dear Madam, Thank you very much for taking the time to share your recent experience at the NH Collection Doelen on Expedia. We are determined to deliver a service up to the highest standards of hospitality, therefore I am thankful to read that you named our staff very friendly and helpful. The team and I are grateful for your generous compliments and I will make sure to share your kind words about the hotel with the rest of the team. We are continuously striving to deliver the best experience to all of our guests, hence it is incredibly rewarding to read that the staff had a key role in making your experience so special. If there is anything we could arrange for a future stay, please do not hesitate to reach out to us directly, so that we could make your next stay even more memorable. Warmest regards, Carina Opdam Hotel Director NH Collection Doelen
5 out of 5
Recommended
for Everyone
by A verified traveler from Beverly Hills

Great location

Posted Aug 4, 2016
Pros: location
Location: food, museums
I had room service delivered at 4am, and it was so quick and yummy! Great location, clean hotel, friendly staff and great value
Comment from Hotel Management
Sep 10, 2016 by Carina Opdam - Hotel Director NH Collection Doelen, Hotel Management
Dear Mrs. Nicole, Thank you very much for taking the time to share your recent experience at the NH Collection Doelen on Expedia. We are always pleased to read that our guests were able to experience all that Amsterdam has to offer, due to our prime location. Additionally, we are determined to indulge our guests in a warm and welcoming atmosphere and I am grateful to hear that we have delivered this same feeling to you. I will make sure to share your praising words with the rest of the team, whom it was a pleasure for to assist you during your stay. We truly hope to welcome you back at the NH Collection Doelen. Should there be anything we could arrange for a future stay, please do not hesitate to contact us directly so that we can make your next stay even more memorable. Warmest regards, Carina Opdam Hotel Director NH Collection Doelen