Ratings based on 1,260 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from O.H

水回りの不具合

Posted Dec 1, 2016
洗面所の水の流れがあまりよくなく、多少不便でした。2日 間共に、清掃は非常によくされておりましたが、点検不足だと思われます。
5 out of 5
by A verified traveler from Singapore

Staff are friendly and room is clean.

Posted Nov 14, 2016
Near train & bus station. Easy to find hotel where can see it when on train. Staff is very friendly and room is clean.
Comment from Hotel Management
Nov 19, 2016 by Dirk B, Hotel Management
Dear Meng, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk B. General Manager
4 out of 5
by A verified traveler

Schönes Hotel mit sehr guter Anbindung

Posted Nov 14, 2016
Alles passt soweit. Super Frühstücksbuffet. Allerdings ist das Hotelteam sehr hektisch. Die Zimmer sind ein wenig klein.
Comment from Hotel Management
Nov 19, 2016 by Dirk B, Hotel Management
Dear Omer, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk B. General Manager
5 out of 5
by A verified traveler

Kinder unter 16 Jahren kein Aufpreis

Posted Nov 2, 2016
Pros: Super Hotel, vorallem für 100€ am Tag
Location: Amstelpark hammer
Echt gut für Familien mit Kindern. Für Kinder unter 16 Jahren kein Aufpreis. Echt hammer
Comment from Hotel Management
Nov 19, 2016 by Dirk B, Hotel Management
Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk B. General Manager
5 out of 5
by A verified traveler from Cambridge, UK

Faultless service and a lovely room.

Posted Oct 31, 2016
Location: Location was handy for getting into central Amsterdam, although there wasn't a lot to do nearby.
The hotel was very easy to find, and just a 20 minute tram journey from the centre of Amsterdam. Our room was immaculate and the staff were all very friendly and efficient. Breakfast was outstanding, and although it seems to be more a corporate hotel than a leisure one, my family and I felt very welcome.
Comment from Hotel Management
Nov 19, 2016 by dirk B, Hotel Management
Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk B. General Manager
5 out of 5
by A verified traveler from Norway

Fin moderne hotell.

Posted Oct 22, 2016
Det er metro og togstasjon ved siden av hotellet. Det tar 13 min med metro for å komme seg til sentrum. Rolig områda.
Comment from Hotel Management
Nov 19, 2016 by Dirk B, Hotel Management
Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk B. General Manager
5 out of 5
by A verified traveler from Amsterdam

top weekend gehad in zeer ruime en mooie kamer

Posted Oct 17, 2016
Mooi hotel overal dichtbij of makkelijk per trein of metro of tram te bereiken. Zeer goed ontbijt en hele mooie en ruime kamer topweekend gehad , BEDANKT NOVOTEL!!!!!
Comment from Hotel Management
Nov 27, 2016 by Nick T., Hotel Management
Geachte Hanno, Graag gedaan! Geweldig om te lezen dat alles zo goed bevallen is. Hopelijk tot snel! Met vriendelijke groet, Nick T. Guest Relations Officer
4 out of 5
by A verified traveler

Posted Oct 12, 2016
Kamer is wat klein, maar wij hadden dan ook 3 losse bedden. Waarvan het 3e bed er los is neergezet.
Comment from Hotel Management
Nov 19, 2016 by Dirk B, Hotel Management
Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk B. General Manager
4 out of 5
by A verified traveler

Goed hotel, goede kamers

Posted Oct 3, 2016
Goed hotel, goede kamers, behulpzaam en vriendelijke medewerkers, maar wel abnormaal duur parkeren bij een hotel (€22..)
Comment from Hotel Management
Nov 19, 2016 by Dirk B, Hotel Management
Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk B. General Manager
4 out of 5
by A verified traveler from Winterswijk

Heel prettig verblijf

Posted Oct 3, 2016
Fijn hotel met een super ontbijt. Ideale ligging. Met de tram die naast de deur vertrekt kun je voor €7,50 op alle highlight van Amsterdam komen. Vriendelijk en behulpzaam personeel. Echt een aanrader!
Comment from Hotel Management
Nov 27, 2016 by Nick T., Hotel Management
Beste Marscha, Onze dank voor het plaatsen van uw feedback. Erg fijn om te lezen dat u het naar uw zin heeft gehad en dat u optimaal gebruik heeft gemaakt van onze locatie. Wij zullen er op toezien uw feedback te delen met alle afdelingen. Graag zien wij u weer terug bij ons! Met vriendelijke groet, Nick T. Guest Relations Officer