Ratings based on 58 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Delightful hotel!

Posted Jan 5, 2017
Pros: The rooms, the service, the location and the gardens
Cons: Nothing - perfect!
Location: Anne Frank house, The Dam, 9 streets, restaurants, boutique shops
My husband & I absolutely loved this hotel! It is a charming hotel that pays attention to detail in every way. The staff is very friendly & will go out of their way to help you & get to know you. the location is beautiful along the canal. We can't wait to go back!
Comment from Hotel Management
Jan 7, 2017 by Alexander van Gastel, Hotel Management
Dear Annie, Thanks for your beautiful comment! It is very good to hear that you and your husband absolutely loved your stay at Pulitzer Amsterdam. Your praising words about our wonderful team will be shared with them, they will be happy to hear this. We also cannot wait to welcome you and your husband back again at Pulitzer Amsterdam. Warmest regards, Alexander van Gastel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Great location

Posted Jan 2, 2017
Very nice hotel, room excellent with friendly efficient staff. Ideal location for all the major attractions in the city.
Comment from Hotel Management
Jan 3, 2017 by Alexander van Gastel, Hotel Management
Dear Roger, It was a pleasure to have you as our guest! It makes me very happy to read that you liked the room you stayed in. We have recently renovated the entire hotel which took us 18 months. But the result is beautiful and it brought back the Quintessential Dutch Elegance to the hotel. We cannot wait to welcome you back again to show you even more of our historical city! With warmest regards, Alexander van Gastel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful hotel close to all sights

Posted Jan 2, 2017
Beautiful room and hotel, excellent service, outstanding location. Certainly one of the best in Amsterdam!
Comment from Hotel Management
Jan 3, 2017 by Alexander van Gastel, Hotel Management
Dear Gina, How kind of you to share such a wonderful comment with us on Expedia. Your praising words will be shared with the entire Pulitzer Team, they will be happy to hear this. We cannot wait to welcome you back in the future. Warmest regards, Alexander van Gastel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Very comfortable almost luxurious hotel

Posted Jan 1, 2017
Pros: Very comfortable. It was a pleasure just staying in my room
Cons: The service. Not at all professional.
Location: Great location. In a very nice neighbourhood
The hotel was fantastic in terms of comfort and eye appeal. The Dutch are very friendly and welcoming people. We went to Amsterdam for a family Christmas gathering and we decided on the Pulitzer because of the ratings and I wanted to be comfortable because it was Christmas. The service was not great. I definitely had the opinion that most of the staff were temporary covers for the holiday. Service for the most part was either very slow or non existent ant. However, when making any complaints, they were handled quickly and politely. For the British population due to the pound, very expensive
Comment from Hotel Management
Jan 3, 2017 by Alexander van Gastel, Hotel Management
Dear Brenda, Thank you for your comment. It is good to learn that you enjoyed your comfortable room and that you loved the comfort and eye appeal of the hotel. Nevertheless, I am truly sorry to learn that the service was not up to your expectations. Your feedback is very helpful for us and will help is greatly in order to improve ourselves. I have already shared your feedback with the Management Team. We hope that we may welcome you back again in the future and show you the service you would expect from a five star hotel like Pulitzer Amsterdam. Warmest regards, Alexander van Gastel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Deep South

Christmas at The Pulitzer

Posted Dec 28, 2016
We spent our Christmas holiday in Amsterdam, and The Pulitzer was the perfect base. The staff, the room, the overall facilities, the drinks in the bar, the breakfast, the cocoa and blankets and heaters in the outdoor courtyard -- were all wonderful. We recommend The Pulitzer highly!
Comment from Hotel Management
Dec 28, 2016 by Alexander van Gastel, Hotel Management
Dear Vikki, Thank you so much for sharing your experience at Pulitzer Amsterdam on Expedia, this is much appreciated. It was great to have you as our guest, celebrating Christmas in Amsterdam! All your kind words will be forwarded to the entire Pulitzer team, they will be very happy to hear this. Thank you for recommending us and hopefully we may welcome you back again soon. Warmest regards, Alexander van Gastel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Fab location in the canal district

Posted Dec 20, 2016
Pros: Stylish and a bit quirky. Our room felt more like a loft apartment rather than a hotel room.
Cons: We only ate in the hotel restaurant once, the food was lovely, but there was a lack of atmosphere, and it was a bit pricy.
Location: Ideally located in the canal district, and 9 streets. Easy to walk everywhere else.
The Pulitzer was recommended by several friends who had stayed there & we weren't disappointed. Loved the location on the canal. & we were able to walk everywhere. Staff were exceptionally helpfuli in all areas, from front desk, concierge, doormen, bar staff, through to housekeeping. Nothing was too much trouble, and the concierges were very helpful with their recommendations for restaurants etc. Can't wait to return!
Comment from Hotel Management
Dec 22, 2016 by Alexander van Gastel, Hotel Management
Dear Chris, Thanks for your wonderful comment, it is very kind of you to share this on Expedia. I am delighted to read that you are enthusiastic about the style, design, location and the exceptionally helpful staff of Pulitzer Amsterdam. We always try to assist our guest in the best possible way and I am very proud to learn that you experienced this service during your stay with us. We also cannot wait for you to return to Pulitzer! Please let us know if we can be of any assistance in the future. Warmest regards, Alexander van Gastel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Where old meets new

Posted Dec 18, 2016
Love how all the old buildings come together as one.
Comment from Hotel Management
Dec 19, 2016 by Alexander van Gastel, Hotel Management
Dear Anonymous, With a true smile I am reading your wonderful comment! I am happy to read that you loved the buildings. Pulitzer Amsterdam exists out of 25 canal houses all connected with each other, dating back to the 17th and 18th century. The Pulitzer team is already waiting to welcome you back! With warm regards, Alexander van Gastel General Manager
3 out of 5
by A verified traveler

Hotel had character.

Posted Dec 13, 2016
Pros: Staff friendly. Location.
Cons: We had inside Deluxe rooms/kingsize bed. In advert photos they appeared to have a window facing canal. Not honest. More room tea/coffee making product
Location: Good, most museums walking distance. Central station walking dsistance.
Disappointed when we arrived. Hotel very dark and rooms not facing canals needed lights on. Decor and furnishings very nice and in keeping with theme. Definately not a plastic look which was good. Bed very comfortable with linen of excellent quality. Shower lovely but towels hard and not fluffy. Difficulty in charging ipad. Was told to keep Master switrch on but this didnt work. Drinks overpriced.
Comment from Hotel Management
Dec 19, 2016 by Alexander van Gastel, Hotel Management
Dear Anonymous, Thank you for your sharing your comment online. Great to learn that you enjoyed the location. Pulitzer Amsterdam is situated in the heart of the city center nearby different restaurants and many touristic attractions; The Anne Frank House is right around the corner! Thank you for the feedback regarding the room facilities. I have shared this with the Rooms Division Manager to take a look into this and to improve our facilities. The doors are always open for you! With warm regards, Alexander van Gastel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 12, 2016
Pros: Everything
Cons: Better choice of food in bar area
Very friendly and helpful staff, smart hotel, good rooms, huge beds and well located for all Amsterdams attractions.
Comment from Hotel Management
Dec 19, 2016 by Alexander van Gastel , Hotel Management
Dear Anonymous, Such a wonderful comment, thank you! I am thrilled to read the compliments regarding the friendly and helpful employees. I have shared this with the entire Pulitzer team and they were very happy to hear. We cannot wait to welcome you back in near future. Warmest regards, Alexander van Gastel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent Amsterdam Hotel

Posted Dec 7, 2016
We said for our 10 year wedding anniversary. Wonderful welcome. All staff professional, polite and helpful. Room was of a high standard and little gifts left complimentary.
Comment from Hotel Management
Dec 19, 2016 by Alexander van Gastel, Hotel Management
Dear Matt, Thank you for sharing your kind words on Expedia. How wonderful that you celebrated your 10th wedding anniversary with us! I am happy to read that you experienced a wonderful welcome with professional, polite and helpful employees. This have been shared with the entire Pulitzer team and they were thrilled to hear. We cannot wait to welcome you back at Pulitzer Amsterdam. With warm regards, Alexander van Gastel General Manager