Ratings based on 64 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler

Wonderful Hotel in Excellent Position

Posted Feb 18, 2017
Pros: Friendly helpful Staff Very clean and finished to a high standard
Cons: Nothing
Location: Location was Beautiful, right on the canal in a lovely quiet area, in walking distance of all tourist attractions.
We arrived on Thursday the 9th of February 2017 and were welcomed at the door and helped with our luggage. The hotel consists of 24 Canal houses which have been sympathetically and expertly connected with clever architecture, so it is quite unique. Anne at reception was very helpful regards us checking in and pointed out that the Concierge was there to help with anything we needed to know re Amsterdam. We were then helped to our room and enroute Rees explained more about the hotel. We had a lovely top floor room, which overlooked the courtyard. It was quite large and as it was on the top floor the ceiling went right up into the roof apex, with beams showing. It was lovely and clean, very comfortable and we liked the free still and sparkling water, plus a little pack of toffee waffles and there were tea and coffee facilities. The bathroom had a bath with shower over and again was very clean and my husband was impressed with how good the finish was on the sealant and the fact that the mirror was heated so it did not mist up. Our room was slightly cool on our first evening possibly because it was minus 3 degrees outside, but when we told reception we were immediately offered another room, or two heaters and an extra quilt. We loved the room we were in so plumped for the extra heaters and quilt. In the end we only needed one heater and the quilt was required at all. We were also sent two complimentary mugs of hot chocolate. Nothing was too much bother. The concierges were very he
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely hotel close to nice cafes and restaurants.

Posted Feb 17, 2017
Pros: Our bedroom was very comfortable with excellent facilities.
Cons: The nature of the hotel means that some rooms are accessed by climbing and descending several short flights of stairs. Check if you have a disability.
Location: Hotel is within walking distance of Anne Frank's house and many of the other museums are a short tram ride away.
This is a lovely hotel in a nice area of Amsterdam, close to museums. A tram stop is a short walk away as is a stop for the canal cruise. The staff were friendly and helpful. The room very clean and comfortable. An excellent location which made our first visit to Amsterdam even more enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Top of the town

Posted Feb 14, 2017
Beautiful and fascinating hotel. Fabulously appointed and perfect location AND with gthe best possible staff. Amazing all round
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel short walk away from most activities

Posted Jan 28, 2017
The staff was helpful and accommodating, the room and bed were excellent.
Comment from Hotel Management
Jan 29, 2017 by duty@pulitzeramsterdam.com, Hotel Management
Dear Anonymous, What a beautiful comment! I have shared your wonderful compliment regarding the helpful and accommodating staff with the entire team. They were very happy to hear! We cannot wait to welcome you back again. With warmest regards, Alexander van Gastel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from U.K

Fantastic hotel, great location, friendly staff!

Posted Jan 24, 2017
The Pulitzer know how to look after their guests! The decor is fabulous, quirky but comfortable! Every corner turned holds a lovely surprise! The staff are friendly and really helpful. The location is fabulous. Our room was clean and quiet with impressive touches that made our stay even more special, the bed was sooo comfortable too! I would return to the Pulitzer in a heartbeat!
Comment from Hotel Management
Jan 29, 2017 by duty@pulitzeramsterdam.com, Hotel Management
Dear Tara, Thank you for sharing your nice words on Expedia! Pulitzer Amsterdam underwent an extensive renovation of 18 months last year. There are a few hidden corners to discover typical Dutch surprises. We cannot wait to welcome you back soon! With warmest regards, Alexander van Gastel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Delightful hotel!

Posted Jan 5, 2017
Pros: The rooms, the service, the location and the gardens
Cons: Nothing - perfect!
Location: Anne Frank house, The Dam, 9 streets, restaurants, boutique shops
My husband & I absolutely loved this hotel! It is a charming hotel that pays attention to detail in every way. The staff is very friendly & will go out of their way to help you & get to know you. the location is beautiful along the canal. We can't wait to go back!
Comment from Hotel Management
Jan 7, 2017 by Alexander van Gastel, Hotel Management
Dear Annie, Thanks for your beautiful comment! It is very good to hear that you and your husband absolutely loved your stay at Pulitzer Amsterdam. Your praising words about our wonderful team will be shared with them, they will be happy to hear this. We also cannot wait to welcome you and your husband back again at Pulitzer Amsterdam. Warmest regards, Alexander van Gastel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Great location

Posted Jan 2, 2017
Very nice hotel, room excellent with friendly efficient staff. Ideal location for all the major attractions in the city.
Comment from Hotel Management
Jan 3, 2017 by Alexander van Gastel, Hotel Management
Dear Roger, It was a pleasure to have you as our guest! It makes me very happy to read that you liked the room you stayed in. We have recently renovated the entire hotel which took us 18 months. But the result is beautiful and it brought back the Quintessential Dutch Elegance to the hotel. We cannot wait to welcome you back again to show you even more of our historical city! With warmest regards, Alexander van Gastel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful hotel close to all sights

Posted Jan 2, 2017
Beautiful room and hotel, excellent service, outstanding location. Certainly one of the best in Amsterdam!
Comment from Hotel Management
Jan 3, 2017 by Alexander van Gastel, Hotel Management
Dear Gina, How kind of you to share such a wonderful comment with us on Expedia. Your praising words will be shared with the entire Pulitzer Team, they will be happy to hear this. We cannot wait to welcome you back in the future. Warmest regards, Alexander van Gastel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Very comfortable almost luxurious hotel

Posted Jan 1, 2017
Pros: Very comfortable. It was a pleasure just staying in my room
Cons: The service. Not at all professional.
Location: Great location. In a very nice neighbourhood
The hotel was fantastic in terms of comfort and eye appeal. The Dutch are very friendly and welcoming people. We went to Amsterdam for a family Christmas gathering and we decided on the Pulitzer because of the ratings and I wanted to be comfortable because it was Christmas. The service was not great. I definitely had the opinion that most of the staff were temporary covers for the holiday. Service for the most part was either very slow or non existent ant. However, when making any complaints, they were handled quickly and politely. For the British population due to the pound, very expensive
Comment from Hotel Management
Jan 3, 2017 by Alexander van Gastel, Hotel Management
Dear Brenda, Thank you for your comment. It is good to learn that you enjoyed your comfortable room and that you loved the comfort and eye appeal of the hotel. Nevertheless, I am truly sorry to learn that the service was not up to your expectations. Your feedback is very helpful for us and will help is greatly in order to improve ourselves. I have already shared your feedback with the Management Team. We hope that we may welcome you back again in the future and show you the service you would expect from a five star hotel like Pulitzer Amsterdam. Warmest regards, Alexander van Gastel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Deep South

Christmas at The Pulitzer

Posted Dec 28, 2016
We spent our Christmas holiday in Amsterdam, and The Pulitzer was the perfect base. The staff, the room, the overall facilities, the drinks in the bar, the breakfast, the cocoa and blankets and heaters in the outdoor courtyard -- were all wonderful. We recommend The Pulitzer highly!
Comment from Hotel Management
Dec 28, 2016 by Alexander van Gastel, Hotel Management
Dear Vikki, Thank you so much for sharing your experience at Pulitzer Amsterdam on Expedia, this is much appreciated. It was great to have you as our guest, celebrating Christmas in Amsterdam! All your kind words will be forwarded to the entire Pulitzer team, they will be very happy to hear this. Thank you for recommending us and hopefully we may welcome you back again soon. Warmest regards, Alexander van Gastel General Manager