Exterior

Reviews of Sofitel Legend The Grand Amsterdam

5 out of 5
Sofitel Legend The Grand Amsterdam
Oudezijds Voorburgwal 197, Amsterdam, North Holland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1002 reviews" "
Rating 8 - Good. 138 out of 1002 reviews" "
Rating 6 - Okay. 41 out of 1002 reviews" "
Rating 4 - Poor. 9 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

STEVE

Traveled with partner
Liked: Cleanliness, staff & service
The rooms lack USB ports for charging. The windows offer a difficult view and are draughty. The maximum room temperature was 25 centigrade which is too cold for us. Bridges restaurant has a very limited menu. Room was clean and modern with a nice turn down service. Coffee is free in the room but there is the usual mini bar. Bed very comfortable. Lighting a bit dim and quite a few TV channels missing. Online room service menu was inoperative but the old fashioned method was satisfactory. We thought the room was smaller than expected. Transportation can be difficult owing to a one way system which means that a 10 minute walk equals more than a half hour in an Uber. Overall - average to good.
Stayed 4 nights in Apr 2024

8/10 Good

Ron, Glen Mills

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is gorgeous and the staff is excellent. If you want a quiet room, do not get a canal view. Loud drunk people walking past all hours of the night.
Stayed 4 nights in Feb 2024
Response from Timo Zijlstra - Duty Manager on Apr 19, 2024
Thank you for your positive feedback regarding your recent stay at Sofitel Legend The Grand and our excellent ambassadors. We are delighted you enjoyed your stay with us. We apologize for any disturbance caused by noise from the canal. We will look into ways to minimize this issue for our guests in the future. We appreciate your feedback and hope to welcome you back for another enjoyable stay at The Grand.

10/10 Excellent

Jean, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Friendly staff, excellent food, centrally located.
Stayed 4 nights in Apr 2024
Response from Timo Zijlstra - Duty Manager on Apr 12, 2024
Thank you very much for your kind words regarding your stay in our prestige suite with canal view at Sofitel Legend The Grand. We are delighted to hear that you appreciated the friendliness of our ambassadors and the excellent food. We are also pleased to know that you enjoyed the hotel's prime location and we look forward to welcoming you back for another enjoyable stay in the future at The Grand.

10/10 Excellent

SANDEEP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hidde van der Flier - Duty Manager on Apr 8, 2024
We appreciate your excellent rating of 5 out of 5 for your recent stay at Sofitel Legend The Grand Amsterdam. Your feedback score indicates that we have successfully met your expectations, and we are delighted to read this. We hope to welcome you back again for your next trip to Amsterdam.

10/10 Excellent

Erin

Very nice
Stayed 2 nights in Apr 2024
Response from Hidde van der Flier - Duty Manager on Apr 5, 2024
We appreciate your excellent rating of 5 out of 5 for your recent stay at Sofitel Legend The Grand Amsterdam. Your feedback score indicates that we have successfully met your expectations, and we are delighted to receive this positive rating. We hope to welcome you back again for your next trip to Amsterdam.

6/10 Okay

Trevor, Southport

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Timo Zijlstra - Duty Manager on Mar 28, 2024
We are sorry to hear that your stay with us fell short of your expectations at Sofitel Legend The Grand Amsterdam. Your feedback score from 3 out of 5 is invaluable. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. Hopefully we have been able to satisfy most of this. Your feedback is important to us, and we invite you to contact our Guest Relations to share any additional details about your stay, allowing us the opportunity to address any concerns and find a suitable solution.Your satisfaction is our top priority, and we hope for the opportunity to welcome you back to The Grand for your future trip to Amsterdam.

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed, quiet room. Amazing breakfast and great location staff was amazing
Stayed 3 nights in Mar 2024
Response from Timo Zijlstra - Duty Manager on Mar 26, 2024
Thank you so much for your positive feedback regarding your recent stay at Sofitel Legend The Grand. We are thrilled to hear that you enjoyed our comfortable Sofitel Mybed, quiet room, and especially our amazing breakfast served at Bridges. It is wonderful to know that our location and ambassadors lived up to your expectations. We hope to welcome you back in the future at The Grand for another enjoyable stay.

10/10 Excellent

Tremaine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2024
Response from Timo Zijlstra - Duty Manager on Mar 16, 2024
Thank you for your fantastic feedback regarding your recent stay at Sofitel Legend The Grand Amsterdam. We are thrilled to hear that you had a great stay with us and awarded us a perfect score. It is wonderful to know that you enjoyed your time here. We look forward to welcoming you back for another fantastic stay in the future at The Grand.

2/10 Terrible

joseph, allentown

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was horrible. The lighting (or lack of it) in the room was ridiculous. The bathroom layout was bizzare. Sink at one end, toilet at the other and shower in the middle. Had to walk through the shower to go from toilet to sink.
Stayed 2 nights in Mar 2024
Response from Timo Zijlstra - Duty Manager on Mar 16, 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience with the Sofitel Mybed, lighting, and bathroom layout did not meet your expectations. Kindly be aware that our hotel rooms come in various layouts and we regret that yours did not align with your needs and preferences. Your comments are valuable to us, and we will take them into consideration as we continue to strive for improvements. Despite the challenges you encountered, we hope that you will consider giving us another chance in the future. It would be our pleasure to welcome you back at Sofitel Legend The Grand Amsterdam.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Timo Zijlstra - Duty Manager on Mar 5, 2024
Thank you for the excellent rating. We are delighted that you had a great experience during your stay at Sofitel Legend The Grand Amsterdam. We look forward to welcoming you back for another wonderful visit in the future.

10/10 Excellent

rebecca

Luxurious Especially great beds and great service
Stayed 2 nights in Feb 2024
Response from Timo Zijlstra - Duty Manager on Mar 3, 2024
We appreciate your excellent rating of 5 out of 5 for your recent stay at Sofitel Legend the Grand Amsterdam. Your feedback score indicates that we have successfully met your expectations. Our aim is to provide all our guests with our five star service during their stay and I am proud to read how you have experienced the service of our ambassadors. We will be more than delighted to welcome you back for your next travel to Amsterdam.

10/10 Excellent

Jefferson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue upon check in and the staff went above and beyond to rectify it immediately. Special thanks to Fillipo, whose actions and generosity define hospitality. He made our stay extra special. If only all hotels could have staff members like him. World class hotel, world class staff. Highly recommended. Will absolutely stay at the Sofitel Grand in the future.
Stayed 1 night in Feb 2024
Response from Timo Zijlstra - Duty Manager on Feb 27, 2024
Thank you for taking the time to share your experience regarding your recent stay at Sofitel Legend The Grand Amsterdam. We are pleased to hear that you had a positive stay with us, and we appreciate your rating of 5 out of 5.It is wonderful to hear that our attentive ambassador contributed to your satisfaction during your stay. We will gladly pass on your compliments to the team as recognition for their exceptional efforts. We are grateful for your recommendation and it would be wonderful to have you stay with us again at The Grand on your next trip to Amsterdam.

10/10 Excellent

Thomas

Stayed 4 nights in Dec 2023
Response from Timo Zijlstra - Duty Manager on Feb 4, 2024
We appreciate your excellent rating of 5 out of 5 for your recent stay at Sofitel Legend the Grand Amsterdam. Your feedback score indicates that we have successfully met your expectations. We will be more than delighted to welcome you back for your next travel to Amsterdam.

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel with the kindest and most professional staff! Special thanks to Sofia at the concierge desk for being so sweet and helpful ♥️ I will for sure be back!
Stayed 5 nights in Dec 2023
Response from Stan Cremers - Senior Duty Manager on Jan 8, 2024
We wish to thank you for taking the time to write this review. At Sofitel Legend The Grand Amsterdam we always strive for excellence and it is always a pleasure to receive positive feedback. We would especially like to extend our gratitude for your kind words regarding our colleagues, we will be sure to share them with our team. We are more than pleased to read you have enjoyed your Suite and all the facilities our hotel has to offer. We will be more than delighted to welcome you back for your next stay in Amsterdam.

10/10 Excellent

Lionel Bruno Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great staff, perfect location within the city. Staff was friendly and professional. Absolutely would return when we visit again.
Stayed 2 nights in Dec 2023
Response from Joep Beset - Senior Duty Manager on Dec 29, 2023
Thank you very much for your recent stay with us during this festive season and for sharing your wonderful review here on Expedia. It was a pleasure having you and we do hope to welcome you back at Sofitel Legend The Grand Amsterdam in the near future.

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Stan Cremers - Duty Manager on Dec 6, 2023
We wish to thank you for taking the time to write this review. At Sofitel Legend The Grand Amsterdam we always strive for excellence so it is always a pleasure to receive positive feedback. We are delighted to learn you enjoyed your visit with us. We hope to welcome you back soon for your next travel to Amsterdam.

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars with smiles.
From arrival to departure, this was.one of the more pleasant and relaxing hotel experiences we have had as a family. Friendly faces, fast check in with a relaxing refreshment. Clear explanation of all important facilities, breakfast and restaurants. Arrived in an upgraded room, which was spotless. Felt very new ab well maintained. Butler and consciereg service was outstanding and fast. Room service good and well priced. Restaurants for both relaxed and fine dining. Will definitely return.
Stayed 3 nights in Nov 2023
Response from Stan Cremers - Duty Manager on Nov 29, 2023
We very much appreciate your comments regarding your stay at Sofitel Legend The Grand Amsterdam. It is a pleasure to learn that you have enjoyed your stay with us and that the service provided by our ambassadors exceeded your expectations. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are certain your next visit will be as pleasant as the previous one.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 star from start to finish! The reception is very warm and efficient with welcoming environment. Will be back!
Stayed 3 nights in Nov 2023
Response from Stan Cremers - Duty Manager on Nov 29, 2023
First of all, we wish to extend our gratitude for choosing Sofitel Legend The Grand Amsterdam for your most recent stay. We greatly appreciate your very positive feedback and we are thrilled to learn that you have enjoyed your visit with us. We will be more than delighted to welcome you back for your next visit to Amsterdam!

10/10 Excellent

dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Joep Beset - Senior Duty Manager on Nov 22, 2023
Thank you very much for your wonderful 10 out of 10 review score regarding your most recent stay with us at Sofitel Legend the Grand Amsterdam. It would be a true pleasure to welcome you back again during your next trip to Amsterdam.

10/10 Excellent

Cameron

Stayed 1 night in Nov 2023
Response from Stan Cremers - Duty Manager on Dec 9, 2023
We appreciate your excellent rating of 5 out of 5 for your recent stay at Sofitel Legend The Grand Amsterdam. Your feedback score indicates that we have successfully met your expectations, and we are delighted to read that. We hope to welcome you back again for your next travel to Amsterdam.

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Hélène Faury - Duty Manager on Nov 8, 2023
Thank you for your wonderful 5 out 5 review score. We are more than pleased to see that you have enjoyed your visit. We are looking forward to welcome you back again soon at The Grand.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience during my stay in Amsterdam. I travel often and their hospitality has been unmatched, I will certainly remain a loyal member and recommend all to stay here. I dined at Bridges only for breakfast which was lovely and most importantly delicious.
Response from Hélène Faury - Duty Manager on Oct 24, 2023
Thank you for your amazing review and for choosing us during your visit to Amsterdam. We are thrilled to hear that our hospitality left a lasting impression on you. Your loyalty means the world to us, and we are delighted that you had a lovely breakfast experience. We look forward to welcoming you back and providing you with another exceptional stay at Sofitel Legend The Grand Amsterdam.

10/10 Excellent

Gilda

Stayed 5 nights in Sep 2023
Response from Hélène Faury - Duty Manager on Nov 10, 2023
We appreciate your excellent rating of 5 out of 5 for your recent stay at Sofitel Legend The Grand Amsterdam. Your feedback indicates that we have successfully met your expectations, and we are delighted to read that. We hope to welcome you back again for your next travel to Amsterdam.

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Hélène Faury - Duty Manager on Oct 19, 2023
Thank you for taking the time to write this lovely review on Hotels.com. Your feedback is very much appreciated and we will share it with the entire team. We hope to welcome you back in the near future at Sofitel Legend The Grand Amsterdam.

10/10 Excellent

Eric, Vienna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic central location. Everything is nearby.
Stayed 3 nights in Oct 2023
Response from Hélène Faury - Duty Manager on Oct 18, 2023
Thank you for sharing your positive feedback after you stay at The Grand. We are delighted that you appreciated our prime location. Your kind words are truly appreciated. We hope to welcome you back for another excellent stay at Sofitel Legend The Grand Amsterdam.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Joep Beset - Senior Duty Manager on Oct 16, 2023
We would like to thank you for your recent stay with us at Sofitel Legend The Grand Amsterdam and for sharing your most kind rating of 5 out of 5 here on Orbitz. It was a pleasure having you with us and we do hope to welcome you back soon.

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hélène Faury - Duty Manager on Oct 28, 2023
Thank you for your wonderful review and for choosing to stay with us. We are thrilled that you enjoyed your visit at The Grand. We look forward to welcoming you back soon for another great experience.

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Oct 2023
Response from Joep Beset - Senior Duty Manager on Oct 8, 2023
We very much appreciate that you took the time to review your stay at the Sofitel Legend The Grand Amsterdam. It is a pleasure to learn that you have enjoyed your stay with us and we would like to thank you for your grading. We hope to be able to welcome you back to Sofitel Legend The Grand Amsterdam in the near future.

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Small rooms for the price, but still worth it. Perfect location
Response from Hélène Faury - Duty Manager on Oct 2, 2023
Thank you very much for your wonderful review regarding your recent stay at Sofitel Legend The Grand Amsterdam. We are delighted that you have enjoyed your experience with us. We will be more than enchanted to welcome you back for your next trip to Amsterdam.

2/10 Terrible

Rafael

Stayed 5 nights in Sep 2023
Response from Hélène Faury - Duty Manager on Oct 15, 2023
We appreciate your feedback, and we apologize for any inconvenience you experienced during your recent stay at Sofitel Legend The Grand Amsterdam. We would like to ensure your concerns are addressed promptly. Our Guest Relations team is currently attempting to reach you to discuss your experience in more detail. Thank you for bringing these matters to our attention, and we look forward to the opportunity to regain your trust and provide you with the exceptional experience that many of our guests have grown so fond of.

10/10 Excellent

Erin

Stayed 8 nights in Aug 2023
Response from Hélène Faury - Duty Manager on Sep 13, 2023
Thank you very much for your positive review regarding your most recent stay at Sofitel Legend The Grand Amsterdam. We are enchanted that you have enjoyed your visit with us. We will be more than delighted to welcome you back for your next trip to Amsterdam.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Friendly staff. Nice suite
Stayed 3 nights in Aug 2023
Response from Hélène Faury - Duty Manager on Aug 5, 2023
We truly appreciate your comments regarding your recent stay at the Sofitel Legend The Grand Amsterdam. It is very rewarding to read such a positive feedback. We are delighted that you have enjoyed our hotel facilities, and the friendliness of our ambassadors. We hope to welcome you back again for your next visit to Amsterdam.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hélène Faury - Duty Manager on Jul 27, 2023
Thank you for taking the time to review your most recent stay at Sofitel Legend The Grand Amsterdam here on Expedia. It is always a pleasure to receive such a positive feedback. This 10 out of 10 rating indicates we have met your expectations, which is always very encouraging for the entire team. We hope to have the pleasure of welcoming you back to our hotel in the near future.

10/10 Excellent

Marcin

Traveled with family
This is the best hotel that I’ve ever stayed at, and I’ll be back.
Stayed 1 night in Jul 2023
Response from Stan Cremers - Duty Manager on Jul 15, 2023
First of all, we wish to extend our gratitude for choosing Sofitel Legend The Grand for your most recent stay. We greatly appreciate your very positive feedback and we are thrilled to learn that you have enjoyed your visit with us. We will be more than delighted to welcome you back for your next travel in Amsterdam!

6/10 Okay

Churunal

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is an excellent hotel, however, I have to rate this experience as poor. I had a week stay booked through expedia, there was confusion regarding the inclusion of breakfast. This was clarified promptly by Expedia but the reception team was very reluctant to act swiftly. I was charged and refunded, but the worst experience was on checking out they questioned me again about this by this gentleman trying to exert his power. I really feel sorry for him doing this job and bringing disgrace to the hotel.
Stayed 5 nights in Apr 2023
Response from Hélène Faury - Duty Manager on Jul 16, 2023
First of all, we wish to thank you for sharing your experience here on Expedia about your recent stay with us at Sofitel Legend the Grand Amsterdam. It is very regrettable to read that during your visit you have encountered inconveniences with regards to the breakfast and service provided at the Front Office Department. As we always strive for excellence, your feedback is very important to us. On this note, our Guest Relations Department will reach out to you to further investigate this matter and learn from our mistakes. We truly hope that you will give us the opportunity to welcome you back at the Grand and redeem your trust.

10/10 Excellent

Marcin

Stayed 3 nights in Jul 2023
Response from Hélène Faury - Duty Manager on Aug 2, 2023
Thank you very much for your positive review regarding your most recent stay at Sofitel Legend The Grand Amsterdam here on Expedia. We are enchanted that you have enjoyed your visit with us. We will be more than delighted to welcome you back for your next trip to Amsterdam.

10/10 Excellent

sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the staff and housekeeping. We were lucky enough to stay in the same room. We occupied two weeks ago, and it was prepared to perfection.
Stayed 1 night in Jun 2023
Response from Joep Beset - Senior Duty Manager on Jun 30, 2023
Thank you very much for your wonderful review score regarding your latest visit to us at Sofitel Legend The Grand Amsterdam. It is a pleasure to see that you have enjoyed your stay with us and we would be more than pleased to welcome you back again soon.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beware hot rooms - no AC
Good hotel but no air conditioning while it was very hot in Amsterdam. How is it possible to be an expensive and established hotel chain and not have air conditioning in 2023? We did not sleep well at night at all.
Stayed 3 nights in Jun 2023
Response from Stan Cremers - Duty Manager on Jun 23, 2023
Thank you very much for your time to review your most recent stay at our hotel. First of all I would like to take this opportunity to apologize for any inconveniences experienced due to the climate control. We will share this internally with related departments to prevent this from happening again in the future. We sincerely hope you will give us another chance in the future to redeem your trust.

8/10 Good

Gretchen

Stayed 3 nights in Jun 2023
Response from Joep Beset - Senior Duty Manager on Jun 6, 2023
We would like to thank you for sharing your review here on Expedia after your recent stay with us. We hope to welcome you back in the near future at Sofitel Legend The Grand Amsterdam.

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Joep Beset - Senior Duty Manager on May 28, 2023
Thank you very much for your wonderful 10 out of 10 review score regarding your latest visit to us at Sofitel Legend The Grand Amsterdam. It is a pleasure to see that you have enjoyed your stay with us and we would be more than pleased to welcome you back again soon.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Louis Fauvel Guest Relations on May 26, 2023
Dear Mr Barry,Thank you for your feedback concerning your stay at Sofitel Legend The Grand Amsterdam.We are very pleased that you enjoy your stay with us and on the behalf of the entire team, I would like to thank you for your good comment that I will share with all our team.We would be more than pleased to welcome you back again soon during your next trip to Amsterdam. Warm Regards,

10/10 Excellent

Michael P., Dawsonville

Stayed 2 nights in May 2023
Response from Stan Cremers - Duty Manager on Jun 12, 2023
Thank you very much for your wonderful 5 out of 5 review score. It is a pleasure to see that you have enjoyed your stay so much at Sofitel Legend the Grand Amsterdam. We would be more than pleased to welcome you back again in the future.

10/10 Excellent

Nancy

Stayed 3 nights in Apr 2023
Response from Joep Beset - Senior Duty Manager on May 6, 2023
Thank you for sharing your wonderful review here on Expedia. We hope to welcome you back in the near future at Sofitel Legend The Grand Amsterdam.

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2023
Response from Joep Beset - Senior Duty Manager on Apr 29, 2023
Thank you very much for your time to review your recent stay with us at The Grand. It is a pleasure to read that you enjoyed your stay and it would be a pleasure to welcome you back again soon.

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved our stay here. Quiet, perfect location.
Stayed 4 nights in Apr 2023
Response from Joep Beset - Senior Duty Manager on Apr 28, 2023
We very much appreciate that you took the time to review your recent stay with us at Sofitel Legend The Grand Amsterdam. It is a pleasure to learn that you have enjoyed your stay and we would like to thank you for your grading. We hope to be able to welcome you back to Sofitel Legend The Grand Amsterdam in the near future.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Stan Cremers - Duty Manager on Apr 24, 2023
Thank you very much for your wonderful 10 out of 10 review score regarding your most recent stay at Sofitel Legend the Grand Amsterdam. It is a pleasure to see that your most recent visit has exceeded your expectations. We would be more than pleased to welcome you back again soon.

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2023
Response from Stan Cremers - Duty Manager on Apr 19, 2023
Thank you very much for your wonderful 10 out 10 review score regarding your last stay at our hotel. Your score indicates that you have enjoyed your visit and we are more than pleased to see this. While visiting Amsterdam it would be a pleasure to welcome you back again at Sofitel Legend the Grand Amsterdam.

10/10 Excellent

Beryl Ellen, Orpington

Stayed 3 nights in Apr 2023
Response from Stan Cremers - Duty Manager on May 2, 2023
Thank you very much for this wonderful 5 out of 5 review score regarding your most recent stay at our hotel. It is truly a pleasure to see that you have enjoyed your stay so much. We would be more than pleased to welcome you back again soon.

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2023
Response from Stan Cremers - Duty Manager on Apr 5, 2023
Thank you very much for your wonderful 10 out of 10 review score with regards to your latest visit to our hotel. It is a pleasure to see that you have enjoyed your stay at Sofitel Legend the Grand Amsterdam. We would be more than pleased to welcome you back again soon.

10/10 Excellent

Anita

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from Hélène Faury - Duty Manager on Nov 5, 2023
Thank you for the excellent rating. We are delighted that you had a great experience during your stay at The Grand. We look forward to welcoming you back for another wonderful visit in the future.