Don't book if you want to use a good quality Spa!
Posted Apr 20, 2017
What a lovely hotel the Sofitel is.
I brought my partner here to celebrate our anniversary. One of the predominant reasons for choosing the hotel was for the Spa facilities and quality that Sofitel has.
We thoroughly loved the concierge staff who helped plan our excursions. However unfortunately our room was on the ground floor and was very noisy from the street, neither of getting a good nights sleep on the Friday or Saturday. Also the swimming pool was cold, the jacuzzi not working and the steam room also cold. When we explained this to the spa staff, she just explained that this was being fixed but previous online reviews I have seen have said the same thing!
It was a shame nothing was done to make the weekend a little more special as I had already contacted to explain it was a special occasion.
Very friendly staff otherwise.