Ratings based on 1,534 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

Very Good

Posted Aug 17, 2015
Pros: 立地、清潔で機能的な部屋、スタッフの対応
Cons: 特になし
Location: ダム広場(王宮、新教会)に隣接。アムへステルダム中央駅、アンネ・フランクの家へ徒歩5~10分圏内。
2015年8月に4泊で利用。ダム広場に隣接しており、アムステルダムの観光名所はほぼ徒歩圏内にある。アムステルダム中央駅にも徒歩5~10分程度でアクセスできることから、観光・ビジネスの拠点として最高の立地に所在している。場所柄、ホテル周辺にはレストラン、カフェ、食品スーパーが数多くあり、外食・買物にも全く不自由は無い。 部屋は広くはないが、清潔で毎日の清掃・ターンダウンは行き届いていた。滞在に必要な設備・備品は完備されており、滞在中にフラストレーションを感じることは全くなかった。スタッフは親切で朝食も美味しい。 総合的にとても良いホテルだと思いました。
4 out of 5
Recommended
for Everyone
by A verified traveler

schönes Hotel in perfekter Lage

Posted Aug 13, 2015
Pros: lage, Service
Cons: Fitnessraum ist zu klein, sollte mind. doppelt so groß sein.
Location: Essen, shoppen, coffeshops
Das Hotel liegt perfekt . ca. 500 Meter vom Bahnhof, am Eingang der Haupteinkaufsstrasse Kalverstraat, gegenüber dem Bijenkorf. Umgeben von diversen Restaurants, Lokalen, Coffe-shops. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind geräumig und sauber und ruhig. Der Fitnessraum ist zu klein, aber immerhin.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aruba

Centrally located near A'dam Train station/de Dam

Posted Aug 12, 2015
Pros: The staff of the hotel and restaurant were very kind and helpful.
Cons: The HAIRDRYERS in the room are heavy and need to be exchanged for modern, lighter ones. Lower floor rooms tend to be noisy due to human traffic.
Location: Located on Dam Square. Very close to many attractions and restaurants. Just a 7 minute walk from the Amsterdam Central Train Station.
This hotel is truly one of the most centrally located hotels in Amsterdam. Situated right on Dam Square, it is a 7 minute walk to the train station and the tram stop is right outside the front door. Across from the hotel is the beautiful department store De Bijenkorf, which is comparable to Macy's Department Store. Around Dam Square there are many restaurants to choose from, as well as several attractions. I thoroughly enjoyed staying at this hotel. The hotel and restaurant staff were very helpful, the rooms were clean and neat, the bed was comfortable and there's even a Nespresso machine in the room! They also have a list of several different types of pillows to choose from, which was great.
Comment from EPC
Aug 14, 2015 by Harold Kluit , EPC
Thank you for pointing out the very convenient location of the Swissôtel in Amsterdam. Indeed it is in the heart of the city center and surrounded by various activities, restaurants and the central station. With regards to the various amenities the hotel provides, we are always pleased to hear that our guests are enjoying these. Lastly, our team is always eager to be at our guests full disposal throughout their entire stay. We hope you choose to stay with us again in the near future. Warm regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from München

Hübsches Zimmer

Posted Aug 11, 2015
Pros: Lage
Location: Centrum, zentrale Lage
Hübsches Zimmer aber leidet ein sehr kleiner Schrank,
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Central, looks over Dam Square,

Posted Aug 5, 2015
Pros: Everything Coffee machine in room Chocolates on pillow at night
Cons: All good
Very helpful and pleasant staff Looks over Dam square, close to Centraal Station Windows block out most of the noise Great size room
Comment from Hotel Management
Aug 8, 2015 by Harold Kluit, Hotel Management
Thank you for choosing Swissôtel Amsterdam as your temporary residence. We appreciate your feedback regarding the recent stay with is. We would be delighted to welcome you again anytime soon to provide you the same 5 bullet service.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice, convenient hotel in Central Amsterdam

Posted Jul 13, 2015
Pros: The hotel staff was very helpful & accommodating. Location.
Cons: Maybe one way window treatment so people can't see in from buildings across from hotel's occupant's windows.
Location: In Central Amsterdam.close to train station,canals,Dam Square,Van Gogh,Rijksmuseum,Anne Frank House. Lots of food & restaurant options
Great hotel for it's location in Central Amsterdam. Walking distance to & from the train station(about a 10-15 min walk), to all canals,Dam Square right across the street, Van Gogh, Rijksmuseum, Anne Frank House museums are a little farther walk. Lots of restaurant & food options close by. Hotel staff was very good.Hotel was well kept. Only dislike was our room window was directly across & very close to H&M's stair case windows so anyone walking down the stairs could see us.Had to keep the shades closed. At one point a sales person & I waved to one another!
Comment from Hotel Management
Jul 16, 2015 by sam, Hotel Management
I would like to thank you for sharing your experiences with us. We are pleased to see that the central location of Swissôtel Amsterdam was to your liking; close to all major attractions, many local restaurants and great shopping ares. Our friendly staff members strive for perfecting every stay, we are pleased to see that their services were experienced the way they were intended. Due to the central location buildings are closely located to each other and therefore not all rooms offer a city view. We apologize for any inconveniences. Nonetheless we enjoyed hosting you during your Amsterdam visit and we look forward to your return. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from nyny

Nice great location very safe

Posted Jul 9, 2015
I stayed one night. Loved the view. I was close to everything including transportation. I was greeted with a hot towel to freshen up after travel. Loved the whole experience.
Comment from Hotel Management
Jul 13, 2015 by sam, Hotel Management
Thank you for your kind words regarding our friendly staff members at front office, the unique location on Dam Square and city view from your window. We are very pleased to see that you have enjoyed your stay and very much look forward to welcoming you back shortly. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location for tourist.

Posted Jun 30, 2015
Pros: Location
Cons: Not sure
Location: Close to transport and main tourist attractions.
Very satisfactory. Clean and tidy, helpful staff. Great location for travellers but not suitable for people looking for a quiet holiday.
Comment from Hotel Management
Jul 2, 2015 by sam, Hotel Management
We are very happy to see that you have enjoyed your stay with us. The central location results in some street noise, we do however offer many quiet rooms on top floors and located on the courtyard. We look forward to hopefully welcome you back shortly. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel 100% Recomendable

Posted Jun 29, 2015
Hotel céntrico, cerca de todo lo visitable de Amsterdam. La habitación estaba de lujo, con una cama comodísima. El personal encantador y muy amable en todo momento. Las únicas pegas son que no incluya el desayuno (y eso que no es barato precisamente) y que es algo carete.
Comment from Hotel Management
Jul 29, 2015 by Harold Kluit, Hotel Management
Thank you for the honest review you wrote on the recent stay with us. We indeed have both rates including and excluding breakfast for our guests. As we are indeed superiorly located in the heart of Amsterdam, there are plenty of options to have breakfast in the direct vicinity of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from san Diego, CA

Great Amsterdam hotel choice!

Posted Jun 23, 2015
Pros: Great location and very helpful staff
Cons: Nothing noted
Location: Walking distance to most shops, great restaurants, and transportation. Well appointed hotel and extremely friendly, English speaking staff.
Very accommodating staff and great location especially if staying before or after a cruise.
Comment from Hotel Management
Jun 30, 2015 by sam, Hotel Management
Thank you for your kind review and for pointing out the friendliness of our helpfull staff members and central location in the heart of Amsterdam. It has been a pleasure hosting you and we very much look forward to welcoming you back shortly. Warm regards, Harold J. Kluit General Manager Swissôtel Amsterdam