Loft Letter T | View from room

Reviews of Botel

3 out of 5
Botel
NDSM Pier 3, Amsterdam

Reviews

7.4

Good

Rating 10 - Excellent. 215 out of 994 reviews" "
Rating 8 - Good. 413 out of 994 reviews" "
Rating 6 - Okay. 246 out of 994 reviews" "
Rating 4 - Poor. 69 out of 994 reviews" "
Rating 2 - Terrible. 51 out of 994 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Nov 2023
Response from Manager on Dec 2, 2023
Thanks so much.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, free ferry to central Station
Stayed 2 nights in Nov 2023
Response from Manager on Dec 2, 2023
Great review, thanks very much.

8/10 Good

Ana

Stayed 1 night in Nov 2023
Response from Manager on Dec 2, 2023
Thanks for the reaction.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally Pleasant.
Generally a pleasant stay. Paperwork on arrival stated restaurant is open till 22:00, however there is no restaurant on site but plenty in the vicinity. Real shame about the use of plastic cups though. In the bathroom and drinks served at the bar to take to our room. All single use plastic cups. Not very eco friendly.
Stayed 3 nights in Nov 2023
Response from Manager on Dec 2, 2023
Thanks for the nice review and feedback.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique stay in a relaxing area of Amsterdam!
Stayed 1 night in Nov 2023
Response from Manager on Nov 20, 2023
Great review, thanks.

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for somewhere to get my head down, bed was comfortable. Very hot water in bathroom and although the shower head was small there was incredible pressure which came from it. Radiators quick to heat the room. Liked that checkout was 11am!
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Nice review, thanks.

10/10 Excellent

MEGAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique place to stay, close to city
Stayed here many times but this was the first since being renovated! Great place to stay, rooms are small but clean & have plenty of character. Staff friendly & the night time security guard is the best! Will definitely be back again and cannot recommend this place enough if you’re looking for somewhere close enough to the city without the price tag. Ferry from NDSM is free and runs every 20 mins to Centraal until 1:30am.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 17, 2023
See you back soon, thanks so much.

8/10 Good

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean at a good price
Stayed 1 night in Sep 2023
Response from Manager on Oct 25, 2023
Nice review and thanks for the input.

10/10 Excellent

Nina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Oct 2023
Response from Manager on Oct 20, 2023
Great review, thanks for that.

8/10 Good

KEVIN

Liked: Cleanliness
Disliked: Property conditions & facilities
Review of the O room !!!!
A very unique and original room design! While a night or 2 was fine, it really wasn’t ideal for middle aged people. Very worn, and could use updating. It was clean and the bed comfortable. Very friendly staff. I would recommend changing rooms if possible , and trying the other letters also. The ferry next door made the daily commute really easy. Very quiet, with great views
Many narrow stairs
Night view
Nice outdoor area
Stayed 5 nights in Sep 2023
Response from Manager on Sep 29, 2023
Very nice reaction and tthanks for the feedback.

6/10 Okay

Michael

Ok
Stayed 3 nights in Sep 2023
Response from Manager on Sep 22, 2023
Thanks for the review.

6/10 Okay

ROSS

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ok place to stay. In a quiet location with easy access to Amsterdam via the free ferries. Dangerously hot showers though, that should be really be replaced. Expensive for what it is really, but you're paying to stay in Amsterdam I suppose.
Response from Manager on Sep 22, 2023
Thanks for your input.

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money.Suprised at how modern and clean.Really pleased with the whole experience.Will definitely be back.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 11, 2023
Nice review, thanks for the feedback.

10/10 Excellent

Wendy

Traveled with family
Liked: Amenities
Stayed in the letter L and it was very cool. Bed was very comfortable. Location was right next to the ferry.
Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Very nice review, thank you very much.

4/10 Poor

Santanu

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 28, 2023
Thanks for the feedback.

6/10 Okay

Daniel

too noise
Stayed 1 night in Aug 2023
Response from Manager on Aug 18, 2023
Sorry for the inconvenience.

8/10 Good

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and functional. Good location next to the commuter ferry dropping you right in the middle of things. Good restaurant options in the harbour. (Breakfast onboard not great.) Would recommend.
Stayed 3 nights in Aug 2023
Response from Manager on Aug 12, 2023
Very nice reaction, highly appreciated.

6/10 Okay

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good fun stay, but a few things let it down.
Botel was a fun experience and the location was great with free ferries from right outside the station direct to right outside the Botel, but the room was really basic. The bar and communal areas inside were great. The roof top bar area was rough, and had a homeless guy sitting under the steps smoking weed. The ensuiite was really tiny and there was no way to stop the floor flooding when you had a shower. A bath mat would have been really helpful. Also needs soap in the bathroom.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 12, 2023
Thanks for sharing your experiences with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised by the overall stay. The entrance lobby and bar area was very clean and well decorated. The communal toilets were super clean and the bedroom was also well cleaned.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 11, 2023
Very nice review, highly appreciated.

10/10 Excellent

GERARDO

Response from Manager on Aug 25, 2023
Very nice review, thank you.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, would stay again
Great hostel, good connections to the central train station with a free ferry that takes around 30 mins.
Stayed 2 nights in Jul 2023
Response from Manager on Jul 31, 2023
Great review, thanks so much.

2/10 Terrible

Karen

Traveled with family
Disliked: Property conditions & facilities
The room was like a shoe box it was next tothe stairs ground floor so noisy! Hear running up and down hall noise from the upstairs everywhere ! $700 for 2 nights way too much for what we got! Not even complimentary toiletries! . The breakfast was horrible
Stayed 2 nights in Jul 2023
Response from Manager on Jul 22, 2023
Thanks for your feedback and sorry for the inconveniences.

4/10 Poor

Marianne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the money…
Bathroom is too small and the bunk beds are terrible with no possibility to sit normal in the bottom beds. The doors are making lots of noise and making it difficult to sleep. Should be called the blowtel because if the smell… Only good thing was the breakfast.
Stayed 3 nights in Jun 2023
Response from Manager. on Jul 3, 2023
We are very sorry to hear about the inconveniences that were caused during your stay. Glad to hear that you did enjoy the breakfast.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms too warm for my taste with no AC
Stayed 2 nights in Jun 2023
Response from Manager on Jun 24, 2023
Great review, highly appreciated.

8/10 Good

Tim

Stayed 3 nights in May 2023
Response from Manager on Jun 30, 2023
Nice review, thanks for that.

6/10 Okay

Fernando

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We didn't like the concept of self checking-in and out. And defineteley not a fan of having a robot (via whats app) as a concierge. The hotel was clean, and transportatition to/from the hotel was convinient.
Stayed 2 nights in May 2023
Response from Manager on Jun 16, 2023
Thanks for your reaction and input.

6/10 Okay

Viknesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No laundry facilities. Inconvenient location
Stayed 2 nights in May 2023
Response from Manager on Jun 2, 2023
Thanks for the input.

8/10 Good

Daithí

Stayed 2 nights in Apr 2023
Response from Manager on Jun 2, 2023
Nice reaction, thanks for that.

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t get the room we booked and suffered noise from neighbouring rooms.
Stayed 3 nights in Apr 2023
Response from Manager on Jun 2, 2023
Sorry for the inconvenience.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Under construction
It's a good concept and it would have been more enjoyable if it wasn't totally ripped apart and under construction. The fist floor we stayed on smelled really musty. The bathrooms were nice. The food boat was cute. I wish I would have been informed the boat was being renovated because I would have booked other accomodations. They should have shut down bookings during the construction. The main area and all hallways were ripped down to the studs and the flooring and ceiling were gone. I'm sure the end product is going to look nice but it felt misleading they didn't have a disclaimer on there website about the construction anywhere.
Stayed 1 night in Mar 2023
Response from Manager on May 1, 2023
Nice reaction and sorry for the inconvenience.

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service
The hotel is niche and a little different from the norm which is cool, we stayed in loft room T. The hotel can be accessed relatively easy from central station on a free ferry. The entire hotel is being renovated currently so there were lots of tradesmen making and noise and walking about, the hotel gave us a drink voucher as an apology! Check in was shockingly bad, we ended up waiting about 40 minutes to get the keys and were really given no information only that we had to wait a few more minutes. The room was spacious with the exception of the bathroom which was tiny. The room had two huge round windows with a great view however one of the windows had no blind or curtain which was not ideal as it was incredibly bright in the mornings or if the lights were on you could see in. I think the worst thing about the stay was the bed, the mattress was comfortable however the base of the bed was a thin metal that surrounded the mattress which made getting in and out of the bed incredibly uncomfortable.
Stayed 3 nights in Apr 2023
Response from Manager on May 1, 2023
Thanks very much for sharing your experiences with us.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Staff were terrific. Great restaurants within walking distance. Loved my water view! Only downside is walls are not soundproof. Snoring from neighbor made it hard to sleep first night. Otherwise, I loved BOTEL.
Stayed 2 nights in Apr 2023
Response from Manager. on Apr 29, 2023
Great reaction, thanks so much.

2/10 Terrible

Pam

Disliked: Staff & service, property conditions & facilities, room comfort
No No No No No!
The worst place I have ever stayed in my life. Walls were torn apart, public rooms separated by curtains, no common room for visiting, beds in dorms were too too close, room was stuffy, blanket was flimsy, breakfast was served in an altogether different place, workmen busy and loud on Easter Sunday morning ... need I go on?
Stayed 3 nights in Apr 2023
Response from Manager. on Apr 29, 2023
Sorry for the inconveniences.

10/10 Excellent

Luke

Stayed 4 nights in Apr 2023
Response from Manager on Apr 15, 2023
Thanks for the very nice review.

6/10 Okay

Sheena

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Amsterdam visit
Unfortunately when we arrived & during our stay the Botel was under refurbishment, carpets not laid,amenities not available, breakfast & bar opposite in another ship. Luckily it didn't spoil our stay but would have been nice to have been informed prior to booking, as it wasn't the cheapest option
Stayed 2 nights in Apr 2023
Response from Manager on Apr 10, 2023
Thanks for your nice reaction and sorry for the inconvenience.

6/10 Okay

Corinne

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property under construction - no lounge or bar access
Stayed 2 nights in Apr 2023
Response from Manager on Apr 10, 2023
Thanks for the input.

10/10 Excellent

john m

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
I loved the upcyccled boat concept. Rooms are small, but I was able to give my daughter her own room so that was worth the size sacrifice. Northern location but the free ferry to center really helps ☺️
Stayed 1 night in Mar 2023
Response from Manager. on Apr 1, 2023
Very nice reaction, thanks so much.

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was better than expected. Had a cosy vibe with a lovely bed and plenty of space for a cabin on a boat. Nice sea view, which was also great for checking the nearby ferries to the centre. Communal areas could do with abit of an update but you're not there to stay in the corridor! Staff very friendly and helpful, would definitely stay again.
Stayed 4 nights in Feb 2023
Response from Manager. on Mar 3, 2023
Very nice review, thanks so much.

10/10 Excellent

Serkan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff.Overall great experience.
Stayed 1 night in Jan 2023
Response from Manager. on Jan 21, 2023
Very nice reaction and review, thanks.

10/10 Excellent

Henry

Stayed 2 nights in Nov 2022
Response from Manager on Dec 5, 2022
Great review, many thanks,

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the B room, it was amazing! Awesome half pipe, insane views from the each side, the bed was so comfy too. The boatel is so easy to get to, and the ferry to the centre is right outside - couldn’t be closer!
Response from Manager on Dec 3, 2022
Great reaction, thanks very much.

6/10 Okay

Marta

Stayed 3 nights in Nov 2022
Response from Manager on Dec 3, 2022
Thanks for the review.

8/10 Good

Emma

Traveled with group
Liked: Staff & service
Nice and affordable stay but the walls are paper thin!
Stayed 1 night in Nov 2022
Response from Manager on Dec 3, 2022
Thanks for the nice reaction.

8/10 Good

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly an experience. Great fun and unique. Not plush or posh, it was as you would expect. Breakfast was generous and good. Well worth the experience.
Stayed 2 nights in Oct 2022
Response from Manager. on Nov 19, 2022
Very nice reaction and thanks for sharing your experiences.

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service
U
Stayed 1 night in Aug 2022

6/10 Okay

Andrew

Traveled with family
Stayed 2 nights in Aug 2022
Response from Manager. on Sep 3, 2022
Thanks for the review.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Aug 2022
Response from Manager. on Sep 3, 2022
Great reaction, thanks.

8/10 Good

Ken and Caren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine experience; with the need for taking the ferry to get to downtown Amsterdam made for a nice nautical beginning and end of the day. The hotel is pleasant, but very short of amenities
Stayed 3 nights in Aug 2022
Response from Manager. on Aug 13, 2022
Thanks for the nice review, you are welcome.

2/10 Terrible

Ashok

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible That sewage smell And the horrible water clogging in the washroom where one can't get in for long hours.
Stayed 2 nights in Jul 2022
Response from Manager. on Jul 23, 2022
Sorry you had a bad experience.

6/10 Okay

Samantha

Liked: Cleanliness
Stayed 1 night in Jun 2022