Restaurant

Reviews of The Delphi - Amsterdam Townhouse

4 out of 5
The Delphi - Amsterdam Townhouse
APOLLOLAAN,101-105, Amsterdam, North Holland

Reviews

8.0

Very Good

Rating 10 - Excellent. 112 out of 358 reviews" "
Rating 8 - Good. 147 out of 358 reviews" "
Rating 6 - Okay. 65 out of 358 reviews" "
Rating 4 - Poor. 26 out of 358 reviews" "
Rating 2 - Terrible. 8 out of 358 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would highly recommend this hotel. The staff are friendly and helpful, the rooms clean and comfortable and the location is pretty much perfect! It's in a quiet part of the city, yet ideally placed for the main galleries with great transport links to the city centre. The building itself is Art Deco style with fresh, modern interior design with some areas referencing 70's styling. Yet it retains some nice period stained glass and stone work. Oh, and the breakfast is great!!!
Stayed 3 nights in Mar 2024
Response from David on Mar 28, 2024
Dear Ian,Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay at our hotel and that our friendly staff, clean and comfortable rooms, and convenient location contributed to making your visit enjoyable.We take great pride in our Art Deco-style building and are delighted that you appreciated its unique charm, blending modern interior design with tasteful nods to 70's styling, as well as the preserved period features like stained glass and stone work.It's fantastic to hear that you enjoyed our breakfast offerings as well! We strive to provide a variety of delicious options to start your day off right.Once again, thank you for recommending our hotel. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,David

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 1 night in Jan 2024
Response from David on Mar 28, 2024
Dear Nicole,Thank you for taking the time to share your feedback! We're delighted to hear that you found value in your experience with us. We continually strive to provide exceptional service and amenities at a competitive price point. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. If there's anything more we can do to enhance your stay, please don't hesitate to let us know.Kind regards,David

6/10 Okay

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fancy like I thought
Wouldn’t say it’s worth the money. Deco and rooms really basic. Nice peaceful room tho
Stayed 2 nights in Oct 2023
Response from David on Oct 23, 2023
Dear Leanne,Thank you for taking the time to share your feedback with us. We appreciate your candid comments, as they help us to continually improve our services.We regret to hear that your recent experience did not meet your expectations, particularly in terms of the decor and room amenities. We take all guest feedback seriously, and your comments will be shared with our management team for further evaluation and consideration.We are pleased to hear that you found the room to be peaceful, as creating a tranquil atmosphere for our guests is a priority for us.We hope that you will consider staying with us again in the future, as we are committed to enhancing the overall guest experience. Please do not hesitate to reach out to us should you decide to return, as we would like the opportunity to make your stay more enjoyable.Thank you again for your valuable input, and we look forward to the possibility of welcoming you back to The Delphi Amsterdam Townhouse.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay - will recommend
Our group of three really enjoyed our stay at The Delphi! The beds were very comfortable, and the room was a good size. There were even complimentary waters and snacks in our room. We enjoyed the complimentary coffee and tea throughout the day, and relaxed in the lobby/lounge as well. The location is outside the center, but in a cute local area, and is easily connected to the center by tram or by foot.
Stayed 4 nights in Sep 2023
Response from David on Oct 23, 2023
Hello,Thank you for taking the time to share your feedback with us. We are delighted to hear that you and your group had an enjoyable stay at The Delphi Amsterdam Townhouse.It's wonderful to know that you found our beds comfortable and the room spacious. We take pride in providing our guests with a comfortable and welcoming environment, and we're pleased to hear that you also appreciated the complimentary waters and snacks in your room.Our commitment to guest satisfaction extends to our complimentary coffee and tea offerings, as well as our lobby/lounge area. We're glad you had the opportunity to relax and make use of these amenities during your stay.Our location, nestled in a charming local area just outside the city center, offers a unique perspective of the city. It's great to hear that you found it easily accessible to the center by tram or on foot. Exploring the local surroundings can provide a more authentic and enriching experience, and we're thrilled that you enjoyed it.Once again, thank you for choosing The Delphi Amsterdam Townhouse, and we hope to have the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Kind regards,David

8/10 Good

Katharine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the ground floor with a bike store outside but actually wasn’t too bad, considering. For some reason €800 deposit taken even though I’d paid, all seemed a bit odd, but was eventually not charged. Still good location and cafe/restaurants nearby all good.
Stayed 2 nights in Sep 2023
Response from David on Oct 23, 2023
Dear Katharine,Thank you for taking the time to share your feedback about your recent stay at The Delphi Amsterdam Townhouse. We greatly appreciate your valuable input as it helps us to continually improve our services.We're pleased to hear that despite the bike store outside, you found your stay to be relatively peaceful. Your comfort is our priority, and we're glad it wasn't overly disruptive.Regarding the 800 deposit, we apologize for any inconvenience this may have caused. This is not a standard procedure, and it certainly should not have happened. We're glad to hear that the issue was eventually resolved, and you were not charged.It's fantastic to know that you enjoyed our convenient location, with cafes and restaurants nearby. We take pride in offering a prime location for our guests to explore and make the most of their stay.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back in the future. If there's anything more you'd like to share or if you have any other questions or concerns, please do not hesitate to reach out to us.Kind regards,David

10/10 Excellent

Katelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here in Amsterdam for a week. It was clean and in an excellent, non tourist area, but still close to all main attractions. Highly recommend.

8/10 Good

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Cosy upgraded hotel with good location close to the de Pijp and Museiplejn. Also fairly quite area access to tram and amenities.
Stayed 1 night in Jul 2023

10/10 Excellent

Estela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Delphi is perfectly located in a quiet yet vibrant area just a block away. Also a block away there is have public transportation to get to either the airport or central station as well as many restaurants to choose from. The main attractions are at a walkable distance.
Stayed 4 nights in Jul 2023
Response from David on Jul 25, 2023
Dear Estela,Thank you for taking the time to share your feedback about your recent stay at The Delphi Amsterdam Townhouse. We are delighted to hear that you enjoyed our prime location, which offers both tranquility and easy access to the vibrant city life.It is pleasing to know that you found the proximity to public transportation convenient for reaching the airport or central station. Additionally, we take pride in being surrounded by numerous restaurants, giving our guests a variety of dining options just steps away from the hotel.Our team is thrilled to learn that you appreciated the convenience of the main attractions being within walking distance. We always strive to provide a comfortable and enjoyable experience for our guests, and it is rewarding to know that we met your expectations.We sincerely value your kind words and hope to have the pleasure of welcoming you back to The Delphi Amsterdam Townhouse in the future. Thank you once again for choosing The Delphi Amsterdam Townhouse, and we look forward to hosting you again soon.Kind regards,David

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from David on Jul 25, 2023
Dear Amanda,We are delighted to see your 4* rating and are pleased to hear that you experienced our exceptional hospitality. The next time you visit our city, we would love for you to stay with us again! Thank you for taking the time to leave your feedback, it means a lot to us.Kind regards,David

10/10 Excellent

dania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2023
Response from David on Apr 20, 2023
We are delighted to see your 5* rating and are pleased to hear that you experienced our exceptional hospitality. The next time you visit our city, we would love for you to stay with us again! Thank you for taking the time to leave your feedback, it means a lot to us.

10/10 Excellent

Lucrecia, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and nice, the staff was very helpful and happy to assist ,the area around was very nice and safe , with transportation.The room was very quiet and dark!
Stayed 1 night in Mar 2023
Response from David on Mar 21, 2023
Dear Lucrecia,Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you found our hotel clean and nice, and that our staff was helpful and happy to assist you. We also appreciate your feedback about the area around the hotel being safe and convenient for transportation.We're glad to hear that you enjoyed a quiet and comfortable stay in your room. Providing a peaceful and restful experience for our guests is one of our top priorities.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Kind regards,David

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place in a lovely neighborhood
This hotel was perfect for our visit. The room was large and perfect for three people. The staff was so friendly. The breakfast provided (for a fee) was great a great value. The location is very close to a grocery store, restaurants and tram lines. We had no trouble getting around the city. Coffee, tea and water were provided at all hours and the seating area was wonderfully inviting. Will definitely return and recommend it to others.
Stayed 5 nights in Jan 2023
Response from David on Feb 23, 2023
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our hotel to be the perfect choice for your visit. We're thrilled that our friendly staff, spacious room, and convenient location made your trip even better. It's fantastic to hear that you found our breakfast to be a great value, and that our amenities such as coffee, tea, and water were appreciated.We're honored to have earned your recommendation, and we look forward to welcoming you back on your next trip!

10/10 Excellent

Samuel E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way
Great service at the front desk from David, Peter, Tarik, and Giordano. Stellar breakfast. Excellent housekeeping. Peaceful but convenient location. Stayed 4 nights for work. Would definitely stay again when next in Amsterdam, for leisure as well as work.
Stayed 4 nights in Jan 2023
Response from David on Feb 1, 2023
Dear Samuel,Thank you for visiting The Delphi Amsterdam Townhouse and for taking the time to share your experience with others. We are delighted to read that you enjoyed our service. I will personally share your comments with our team as we are confident that your feedback will be an encouragement to all of our staff as we strive to continuously create extraordinary guest experiences for all of our guests. It makes me very proud to read that we have succeeded.Your Sincerely,David

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from David on Dec 6, 2022
We are delighted to see your 10* rating and are pleased to hear that you experienced our exceptional hospitality. The next time you visit our city, we would love for you to stay with us again! Thank you for taking the time to leave your feedback, it means a lot to us.Kind regards,DavidFront Office Manager

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal spot for teaming into city but away from the bustle. Good for RAI conventions.
Stayed 3 nights in Nov 2022
Response from David on Nov 29, 2022
Dear Mark, It was a pleasure welcoming you to The Delphi Amsterdam Townhouse. I really appreciate you taking the time to share your feedback and being open with us. I’m glad the experience was mostly positive for you and we hope to see you again in the future! Kind Regards, David The Delphi Amsterdam Townhouse

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, very quiet
Stayed 1 night in Nov 2022
Response from David on Nov 23, 2022
Dear Carol,Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are delighted you enjoyed your stay in Amsterdam with us, we hope to see you again in the future.Yours sincerely,DavidThe Delphi Amsterdam Townhouse

8/10 Good

Hilary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character, convenient, good breakfast.
Convenient for RAI (about 15 min walk). Nice hotel with character. Good size room. Clean. Friendly service. Good breakfast
Stayed 2 nights in Oct 2022
Response from David on Nov 1, 2022
Dear Hilary,Thank you for visiting The Delphi Amsterdam Townhouse and for taking the time to share your experience with others. We are delighted to read that you enjoyed our service. I will personally share your comments with our team as we are confident that your feedback will be an encouragement to all of our staff as we strive to continuously create extraordinary guest experiences for all of our guests. It makes me very proud to read that we have succeeded.Yours sincerely,DavidFront Office Manager.

10/10 Excellent

Darlene

Stayed 3 nights in Oct 2022
Response from David on Oct 10, 2022
We are delighted to see your 10* rating and are pleased to hear that you experienced our exceptional hospitality. The next time you visit our city, we would love for you to stay with us again! Thank you for taking the time to leave your feedback, it means a lot to us.Yours Sincerely,DavidFront Office Manager

8/10 Good

Annabel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean with a good breakfast
Nice clean and modern hotel. Good breakfast and friendly staff. Would stay there again.
Stayed 2 nights in Sep 2022
Response from The Delphi Amsterdam Townhouse on Sep 13, 2022
Hello Annabel,Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are delighted you enjoyed your stay in Amsterdam with us, we hope to see you again in the future. Kind Regards,

10/10 Excellent

Aneesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay & lovely location
Stayed 3 nights in Sep 2022
Response from The Delphi Amsterdam Townhouse on Sep 13, 2022
Dear Aneesha,It was a pleasure welcoming you and your friends. I really appreciate you taking the time to share your feedback and being open with us.I’m glad the experience was mostly positive for you and we hope to see you again in the future!Kind Regards,

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel within walking distance to everything including the trams which will take you anywhere you want to go. Richard at the front desk was extremely helpful!
Stayed 3 nights in Jul 2022
Response from David on Jul 25, 2022
Dear Kevin, Thank you for visiting The Delphi Amsterdam Townhouse and for taking the time to share your experience with others. We are delighted to read that you enjoyed our service. I will personally share your comments with our team as we are confident that your feedback will be an encouragement to all of our staff as we strive to continuously create extraordinary guest experiences for all of our guests. It makes me very proud to read that we have succeeded. Thanks again for taking the time to share your impressions and we hope to see you again in the future. Yours Sincerely, David

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys at the front desk were really nice!
Stayed 1 night in Jul 2022
Response from David on Jul 25, 2022
Dear Karen, Thank you for visiting The Delphi Amsterdam Townhouse and for taking the time to share your experience with others. We are delighted to read that you enjoyed our service. I will personally share your comments with our team as we are confident that your feedback will be an encouragement to all of our staff as we strive to continuously create extraordinary guest experiences for all of our guests. It makes me very proud to read that we have succeeded. Thanks again for taking the time to share your impressions and we hope to see you again in the future. Yours Sincerely, David

10/10 Excellent

Therese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Excellent bicycles.
Stayed 3 nights in Jul 2022
Response from David on Jul 25, 2022
Dear Therese, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are delighted you enjoyed your stay in Amsterdam with us, we hope to see you again in the future. Kind Regards, David The Delphi Amsterdam Townhouse

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally awesome.
Stayed 4 nights in Jul 2022
Response from David on Jul 7, 2022
We are delighted to see your 5* rating and are pleased to hear that you experienced our exceptional hospitality. The next time you visit our city, we would love for you to stay with us again! Thank you for taking the time to leave your feedback, it means a lot to us. Yours Sincerely, David The Delphi Amsterdam Townhouse.

10/10 Excellent

Susan Harriet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay. The breakfasts, the lounge, the wonderful expresso machine(!), the fruit and croissants (and sometimes cake) that are left out all day for guests to eat, all make this hotel unique. There are also sandwiches and wine/beer guests can order in the lounge from late afternoon on. The folks at the front desk, especially David, aim to please, and help with anything one needs--information, directions, scheduling of CPR tests, shopping, no request is too large or small.
Stayed 5 nights in May 2022
Response from David on Jun 14, 2022
Dear Susan, Thank you for taking the time to provide such a detailed review following your stay at The Delphi Amsterdam Townhouse. We truly appreciate guest feedback, as it is the only way we improve our service. I am delighted that you had such a wonderful experience staying with us! I will ensure your kind compliments of the service are shared with colleagues, and we look forward to welcoming you back to The Delphi Amsterdam Townhouse. Kind Regards, David The Delphi Amsterdam Townhouse.

10/10 Excellent

Diana L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and terrific breakfast buffet!
I got a small single room, since I was traveling solo, but it was comfortable and clean. The breakfast buffet was one of the best I'd experienced, and it was included. Checkin went smoothly and very helpful staff. Nice lounge to relax and have a coffee.
Stayed 2 nights in Apr 2022
Response from Mimi on May 12, 2022
Dear Diana, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is to ensure all our guests have an amazing time during their stay with us. We are delighted you enjoyed your stay in Amsterdam with us, we hope to see you again in the future. Yours Sincerely, David

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than 5 stars! Staff was top-notch
First solo international trip and stayed 6nights at this hotel. The front desk staff assisted in arranging a car service, since airport shuttle was not an option and worked out perfect. I opted for a larger room and was sufficent in size. Bed was firm and super comfortable. Window opens and can control your own heat. Room was very clean and cleaned daily, if I wanted. Hotel Lounge offers a great place to sit and work, eat or just relax. Includes a self service coffee machine and fresh fruit. Breakfast service available, additional cost but worth it overall. Tram is a short walk away and can easily get around. They do offer bike rentals, but locals are very serious about biking. Overall my stay was very comfortable, staff was top notch and would stay again!
Stayed 6 nights in Mar 2022
Response from Richard on Mar 23, 2022
Dear Carly, Thank you for your kind words, it was a pleasure to have you as our guest. We are happy to learn that our hotel and staff made such a positive contribution to your first solo trip to Europe and we are already lookign forward to a future visit! Thank you once again. Kind regards, Richard The Delphi Amsterdam Townhouse

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property made us feel at home, super friendly staff. The property did not disappoint. Will be returning
Stayed 4 nights in Oct 2021
Response from Sjoerd Cozijnsen Front Office Manager on Oct 16, 2021
Dear Julio, Thank you so much for leaving these nice words regarding your recent stay with us. We hope to see you soon! With the kindest regards, Sjoerd The Delphi Amsterdam Townhouse

2/10 Terrible

Timo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Richard on Sep 8, 2020
Dear Timo, We are sorry to read that you give our hotel a 2/10 rating when you have not stayed with us at all. We hope to receive you with us in the near future and look forward to an accurate review. Kind regards, Richard The Delphi Amsterdam Townhouse With V

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful with directions and suggesting places to eat locally
Stayed 4 nights in Mar 2020

10/10 Excellent

cindy, stone harbor, nj

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and helpful, especially Richard and Stuart
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 1 night in Feb 2020
Response from Kind regards, The Delphi Amsterdam Townhouse on Mar 2, 2020
Dear Guest, Thank you for leaving your review this is much appreciated.

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable and a 2-Minute Walk to the Tram
This was a very nice place for us to lay our head for 4 nights in Amsterdam. We had 3 separate rooms that were all clean and comfortable. The lobby is beautiful with coffee/tea available 24/7. A short 2 minute walk to the tram and nearby restaurants (Gauchos was delicious!). I would certainly stay here again.
Stayed 4 nights in Feb 2020
Response from Front Office Manager on Mar 11, 2020
Dear Guest, Thank you very much for leaving your feedback and nice words regarding your recent stay with us. We hope to welcome you back when travels brings you to Amsterdam. With the kindest regards, The Delphi Amsterdam Townhouse

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Front Office Manager on Mar 11, 2020
Dear Guest, Thank you very much for leaving your feedback, we hope to welcome you back when travels brings you to Amsterdam. With the kindest regards, The Delphi Amsterdam Townhouse

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from Front Office Manager on Jan 25, 2020
Dear Guest, Thank you for leaving your review this is much appreciated. Kind regards, The Delphi Amsterdam Townhouse

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good clean hotel. Little old so the floor may creak. Internet WiFi is good speed and available in all rooms and the lobby/reception area. 5 minute walking distance to Van Gogh and Rijksmuseum.
Stayed 2 nights in Dec 2019
Response from Front Office Manager on Dec 18, 2019
Dear Guest, Thank you very much for leaving such a positive review. We are pleased to read that you have enjoyed the hotel its location, cleanliness and WiFi. We are all looking forward to welcome you again in the near future!

10/10 Excellent

Caragh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Sjoerd Cozijnsen, Front Office manager on Nov 3, 2019
Thank you for sharing your experience with the Best Western Delphi hotel.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Sjoerd Cozijnsen, Front Office Manager on Nov 3, 2019
Thank you for sharing your experience with the Best Western Delphi hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Sjoerd Cozijnsen, Front Office Manager on Nov 3, 2019
Thank you for sharing your experience with the Best Western Delphi hotel.

2/10 Terrible

Maroun

Traveled with group
Disliked: Staff & service
I reserve 1 room with twin bed but the reception give me a single bed and didn't accept to give us twin bed
Stayed 1 night in Sep 2019
Response from Jordi (Nightreceptionist) on Sep 21, 2019
Dear Guest, The room that you booked through expedia was a standard single room for 1 person. I already compensated your mistake by giving you a superiour double room upon check-in! Thanks for the review

6/10 Okay

Farid, Saudi arabia

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I ddnt like that there was no room service, no mini fridge...bathroom very small,no help with luggage
Stayed 5 nights in Sep 2019
Response from RP on Oct 1, 2019
Dear Farid, Thank you for your feedback on Expedia and thank you for your recent stay with us. We are sorry to read that your stay did not fully meet your expectations. Our hotel has no porter and room service because we do not have the capacity for that. Regarding the mini-fridges, these are currently on order and will be present in all rooms before the end of the year. We hope that you give us a second chance in the near future. Sincerely, Best Western Delphi

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Cleanlinesd and staff friendliness. The room with the bed is not so good looking
Stayed 3 nights in Sep 2019
Response from Front Office Manager on Sep 13, 2019
Dear Guest, Thank you very much for your nice review, we are pleased to see you have enjoyed your stay with us and we are hoping to welcome you again in the near future. With the kindest regards, Best Western Management & Team

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Great area
Very comfortable twin room for a good price, in a great location. Would definitely stay again
Stayed 2 nights in Aug 2019
Response from Front Office Manager BW Delphi hotel on Aug 24, 2019
Dear Guest, Thank you very much for your nice words regarding your stay with us. we hope to welcome you back soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice hotel close to tram station whihc can take you to the center in 10 minuites also it has close by super market and coffee shops. With the price I paid I was happy.
Stayed 3 nights in Jul 2019
Response from Sjoerd Cozijnsen, Front Office Manager on Aug 14, 2019
Dear Guest, Thank you for leaving your review. It is really nice to see you have enjoyed the hotel its location this much. We are hoping to welcome you again in the future!

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from BW Delphi on Jul 22, 2019
Thank you for your review!

8/10 Good

Nihar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay. Quiet but wonderful neighbourhood. Near to canal.
Stayed 5 nights in Jun 2019
Response from BW Delphi on Jul 22, 2019
Dear Guest, Thank you for leaving your review this is much appreciated.

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jun 2019
Response from BW Delphi on Jul 22, 2019
Thank you for your review!

10/10 Excellent

orly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from BW Delphi on Jul 22, 2019
Thank you for your review!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for the museums. An easy stroll into the centre. Nice places to eat close by. Easy to get to from airport one stop on the train and a 20 minute walk or a tram. Clean. Perfect for a city break.
Stayed 3 nights in May 2019
Response from Richard on Jun 3, 2019
Dear guest, Thank you for your feedback and thank you for recommending us. We hope to welcome you back in the near future! Best regards, Best Western Delphi

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in May 2019