Ratings based on 1,045 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Aylesbury, UK

Hilton, Amsterdam - a memorable trip

Posted Sep 11, 2017
The hotel is sited in a very nice residential area, next to a canal, thus it is quiet and safe. It is also convenient and within walking distance to key things; about 15 mins to Amsterdam Zuid station, 5-7 mins to no5 &24 tram stop in Gerard van der Veen straat, 10 mins to Vondelpark & 12 mins to the Museumplein. There is a nice veranda area overlooking the canal, which must be pleasant on nice days (was not so great whilst we were there. The bar area also looked pleasant. Breakfast in the restaurant was good and the service efficient - it never seemed to be busy or rushed so a pleasant ambience. We did not have dinner in the restaurant so cannot comment on that. Amsterdam itself is a pleasant, spacious city - it never seemed 'manic' nor heaving with people like some other cities. A unique place with a unique atmosphere and something for everyone. The public transport system appears very efficient too.
Comment from Hotel Management
Sep 12, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on Expedia. It delights us to read you had a nice stay at our hotel. We are glad you like our Garden Terrace and enjoyed breakfast at Roberto’s. We know how important it is to start your day with something fresh and delicious! We loved having you as our Guest and are looking forward to welcome you back again at Hilton Amsterdam. Kind regards, Alessio Colavecchio General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Friedly staff, nice location, and spotlessly clea

Posted Aug 30, 2017
Pros: cleanness, helpful staff
Cons: make the room resistant to the passage of sound.perhaps layering of sound proofing material
Location: nice area, close to city centre by 30 minutes walk.
I and my wife stayed two nights at the hotel, and enjoying our stay until the second night we could not sleep the whole night following sleep deprivation day after due to noisily snoring from the next room which kept going for the entire night as it appeared that there was no soundproofing material between the room. That's you don't expect from a 5* hotel .
Comment from Hotel Management
Sep 1, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, We would like to thank you for taking the time to leave a review of your stay. It is a pleasure to read you had a nice experience with us. Your lovely compliment about our staff has been communicated to the Team. Our sincere apologies for the way you perceived the noisiness of your room. Your feedback about this issue has been also been forwarded. We are looking forward to see you back at Hilton Amsterdam! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

Centrally located in Amsterdam.

Posted Aug 25, 2017
Pros: The hotel was close to the art museums.
The Hilton was centrally located within a short walk to the major art museums.
Comment from Hotel Management
Aug 28, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for leaving a review of your stay at Hilton Amsterdam. It is a pleasure to read you enjoyed your stay with us. As you already mentioned, the hotel is closely located to the Van Gogh Museum and the Stedelijk Museum and the Rijksmuseum are within walking distance to Hilton Amsterdam. We are looking forward to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool, UK

5* Service

Posted Aug 23, 2017
I booked this hotel for my mum's 50th birthday trip to Amsterdam. The hotel was lovely but it was the staff that made our stay memorable. They went out of their way to ensure my mum had a wonderful birthday with flowers, prosecco and cake being delivered to our room upon arrival. Special birthday pancakes were also brought out and everyone made a real fuss. The hotel is in a lovely setting out of the hustle and bustle of the centre (but still just a short tram journey away) and just a short walk from Vondel park and the museum district. I would highly recommend for those who are looking to relax.
Comment from Hotel Management
Aug 24, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on TripAdvisor. It is a delight to read you enjoyed your stay at Hilton Amsterdam. We always strive to make every Guest feel special, especially in case of a birthday or an event. We are pleased to read you experienced this yourself. Your lovely compliments about our Team Members have been communicated to the entire Team. We cannot wait to welcome you back in the near future! Kind regards, Alessio Colavecchio General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Nice hotel close to downtown but not that clean. The service is excellent Quit place at night Perfect for family or businesses meeting
Comment from Hotel Management
Aug 22, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for leaving a review about your stay at Hilton Amsterdam. It is a pleasure to read you enjoyed your time with us. Your kind words about our Staff have been communicated to the Team. Our sincere apologies for the way you perceived our cleanliness. We always strive to perfection regarding every aspect of our hotel so your feedback is of great importance to us. Please rest assured that your comments have been shared with the relevant departments. We would like to thank you for recommending us for a family stay or a business meeting. We are looking forward to welcome you back at our hotel on another occasion! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from southamptom

Great hotel, great location

Posted Jul 24, 2017
Great location 15 minute tram ride from central Amazing breakfast and lovely view
Comment from Hotel Management
Jul 24, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on Expedia. It is a pleasure to read you had a great stay with us. The Hilton Amsterdam is located in the most luxurious residential area of the city within the proximity of the main tram lines which will take you to the city centre within 15 minutes. The hotel is at walking distance from the Vondelpark and the Museum Square with the famous Van Gogh Museum, Rijksmuseum and Concert Hall. Additionally, this area offers easy access to various boutique shops, cafés and many terrace restaurants. We are happy to read that you enjoyed your breakfast at Roberto’s. We know how important it is to start your day with something fresh and delicious! We are looking forward to welcoming you back at our hotel in the near future. Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Delightful stay in Amsterdam!

Posted Jul 11, 2017
This was a great place with excellent service in a perfect location for us. Not right in the centre but a short tram ride to everything. And right on a beautiful canal which you can overlook with some expensive cocktails. We were there for a week and would return.
Comment from Hotel Management
Jul 13, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for sharing your experience with us. It is a delight to read you had a delightful stay at Hilton Amsterdam. Indeed, our hotel is situated just outside the hustle and bustle of the city centre, in the most luxurious and green area of Amsterdam within walking distance to the capital’s most famous tourist attractions, like the Museum quarter, Vondelpark and Concert Hall. As you already mentioned a tram stops near the hotel and will take you to every other part of the city centre. We are glad that you enjoyed spending time at our Garden Terrace, which is the perfect place to relax after a busy day with your favourite drink at your side, overlooking the canal and Hilton marina. We look forward to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from tel aviv

Very nice hotel attentive staff

Posted Jul 10, 2017
Although the hotel is not so close to the center, it still over looking a spectacular view . Big rooms attentive staff made our vacation marvelous. Need to fix the in door wifi
Comment from Hotel Management
Jul 12, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on Expedia. It is a delight to read you enjoyed your stay at Hilton Amsterdam and the beautiful canal views our hotel has to offer. Indeed, our hotel is located just outside the hustle and bustle of the city centre, in one of the most luxurious and residential areas of Amsterdam, within walking distance to many famous sites. Your lovely compliments about our Team Members, who always take great pride in providing excellent service, have been communicated to everyone. We cannot wait to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Christchurch. Dorset.

Lovely hotel just outside the city centre.

Posted Jul 9, 2017
Excellent hotel in the business district, short walk and tram into city centre 15 minutes. Lovely terrace overlooking canal.Breakfast buffet excellent, lovely helpful staff. Top marks.
Comment from Hotel Management
Jul 11, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for describing your impressions of your stay here at Expedia. It is a pleasure to read you had a lovely stay with us. Indeed, our hotel is located just outside the city centre, in a quiet residential area within walking distance to many famous sites. Next to this, Hilton Amsterdam is situated within a 5 minute ride to the RAI and the Zuidas and is only a 15 minute ride to Schiphol Airport. As you already mentioned, our Garden Terrace is the perfect place to relax after a busy day overlooking the canal and Hilton marina. We are happy to read you enjoyed your breakfast at Roberto’s. We know how important it is to start your day with something fresh and delicious! Your lovely compliments about our Team Members, who always take great pride in providing the best service possible, have been communicated to everyone. We look forward to welcome you back again in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Excellent hotel and staff

Posted Jul 8, 2017
Stayed for 7 nights and everything was at the highest level. I can't find one thing wrong with our stay.
Comment from Hotel Management
Jul 11, 2017 by Alessio Colavecchio, Hotel Management
Dear Guest, We would like to thank you for describing your impressions of your stay at Hilton Amsterdam. It is a pleasure to read you had a great stay with us. We appreciate your lovely compliments about our Team Members, knowing you experienced it yourself validates our efforts to make every guest feel happy and taken care of. We have shared your comments within the whole Team. We cannot wait to welcome you back at our hotel in the near future! Kind regards, Alessio Colavecchio General Manager