Ratings based on 606 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

The beds are good

Posted Oct 16, 2017
The stuff. Not friendly, in the reception, bad experience, just the manager , can solution our problem. In the next room, is a lot of noice. And the manager changeus. Thanks.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Decent hotel near good transport links

Posted Oct 6, 2017
Pros: Location
Location: Very good transport links near, taxis are available but very expensive.
I would stop here again when in Amsterdam, not cheap to stay here, but what is in Amsterdam!
Comment from Hotel Management
Oct 9, 2017 by General Manager, Hotel Management
Dear Adrian, Thank you for taking the time to post a review. It is great to read you had a comfortable stay with us and appreciated our location. With all public transportation just outside, makes it easy to get around and explore the city. It would be great to welcome you again during you next trip to Amsterdam. Sincerely, Maurice Jansen Area General Manager
2 out of 5
by A verified traveler from london

disappointing stay

Posted Sep 2, 2017
we were at the hotel at at 12h30,the receptionist told us that the room wasn't ready which it was faire enough cause the check in start at 15h00,he kindly store the luggage,then we came back at around 14h50,we've been informed that the cleaners hasn't started the room,we were with two young tired kids,they offer us some drinks while we waited and we checked in at 15h40,we expected the room to be spotless due to the waiting time,unfortunately it wasn't the case at all,very dirty cooffee cups,toilet smell,drain blockage in the bath,Dusty specially under the bed,dirty sink,loads of fingerprint and dirt on the motor,remote control not working,no refuelling sugar and coffee.we have complained from day one on all the above and nothing is been delt with.
Comment from Hotel Management
Sep 5, 2017 by General Manager, Hotel Management
Dear Mehdi Gaidi, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced due to the room conditions. We will discuss your comments with our team to avoid this from happening in the future, as this is not up to our normal standards. We hope you will consider staying with us again so we can provide you with a better experience. Sincerely, Maurice Jansen Area General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Great hotel right next to a train station

Posted Aug 31, 2017
Great hotel to stay in right next to a train station so easy access to the city's central. About 25mins from the hotel to city and 15mins to the airport. A little Starbucks inside the hotel which was wonderful. the staff where very kind and professional.
Comment from Hotel Management
Sep 1, 2017 by General Manager, Hotel Management
Dear Bhavan, Thank you for your great review. It is very nice to read you enjoyed your stay. Your comments regarding our staff are also much appreciated and we hope to welcome you again soon!
5 out of 5
by A verified traveler from Essex, England

Good quality hotel in business district of city

Posted Aug 27, 2017
Pros: Good room, nice bar
Very nice hotel. Only downer 30 euros for parking car overnight
Comment from Hotel Management
Aug 29, 2017 by General Manager, Hotel Management
Dear Paul, Thank you for sharing your personal experiences with us, by leaving a review on Expedia. It is nice to read you enjoyed your stay in our new rooms. It would be great to welcome you again in the near future. Sincerely, Maurice Jansen Area General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Central location

Posted Aug 24, 2017
Pros: Hotel was clean and modern
Cons: Breakfast was expensive, especially for a family.
Location: Hotel is very close to the tram and train station.About 20 minute to get to central Amsterdam,& 15 min to the airport once we got on.
Staff was very friendly. Check in was quick and efficient. The room was clean.
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Dear Giselle, Thank you for your lovely review. It was our pleasure having you and your family as our guests and we hope to get the opportunity to welcome you again in the near future. Sincerely, Maurice Jansen Area General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very close to public transportation.

Posted Aug 9, 2017
Pros: Location
Cons: Appearance of the corridor carpets.
Location: World trade center is just 15 minutes walk and there you can find great restaurants, cafes, banks and access to Amsterdam Central.
Nice hotel very close to public transportation. Rai station 3 minutes walk very safe area. The Hotel needs some upgrades on the corridors carpets that may discourage people to stay but rooms are very clean.
Comment from Hotel Management
Aug 11, 2017 by Area General Manager, Hotel Management
Dear Anonymous, Thank you very much for sharing your personal experiences with us after your recent stay at Holiday Inn Amsterdam. Great to hear you appreciated the location of our hotel. If you have any plans to visit us in the future, try out the hotel bicycles! A perfect way to explore the city centre, especially during summer! We look forward to welcome you back during a future visit to Amsterdam. Sincerely, Maurice Jansen Area General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Near to metro station.

Posted Aug 2, 2017
it is kind of disappointing to find out that there was a footprint on one of the pillow cases in our room.
Comment from Hotel Management
Aug 3, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you for bringing this to our attention. We are very sorry for the inconvenience experienced due to the room condition. This is certainly not up to our normal standards and unacceptable. We will discuss this with our Housekeeping to avoid this from happening in the future. We hope you will consider staying with us again so we can provide you with a better experience during your next visit. Sincerely, Maurice Jansen Area General Manager
5 out of 5
by A verified traveler

Posted Jul 17, 2017 on Hotels
Very friendly and accommodating staff!
Comment from Hotel Management
Jul 20, 2017
Dear Anonymous, Thank you so much for your kind words and taking the time to post a review. We appreciate your comments and we hope to welcome you again in the near future. Sincerely, Maurice Jansen Area General Manager
4 out of 5
by Halil

Safe&Quiet

Posted Jul 12, 2017 on Hotels
Good, calm, one our walk to tourist district, close to bus and subway stops.
Comment from Hotel Management
Jul 18, 2017
Dear Halil, Thank you for your kind review. It is great to read you enjoyed your stay with us and appreciated our location. All public transport just outside makes it easy to get around and discover Amsterdam. Thank you for staying with us and we hope to welcome you again in the near future. Sincerely, Maurice Jansen Area General Manager