Ratings based on 1,359 Verified Reviews

4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Spain

Good City Centre hotel

Posted Aug 24, 2017
Pros: no retensions
Cons: pillows were too firm for us (a detail )
Location: great for business but not so good for tourists
Novotel delivered exactly what they promised..with the added bonus that everyone spoke perfect English...and served excellent gin cocktails.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Really nice hotel right at the end of one of the tram lines making it really easy to get back and fore.
4 out of 5
by A verified traveler

Posted Jul 5, 2017
No wash rags, bed and pillows not 4 star, otherwise very nice
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 4, 2017
Good facilities and close to a really nice park. A little far from the city center but the nearby tram takes you there in 30 mins.
4 out of 5
by A verified traveler

STAY

Posted Jun 15, 2017 on Hotels
stay was okay transport close by to short a stay
5 out of 5
by Rajinder

Lovely hotel, friendly staff, excellent breakfast.

Posted Jun 12, 2017 on Hotels
Lovely hotel. Friendly staff. Good location from the airport. Central to travel too. Would go again. Food is great too.
3 out of 5
by Ivan

Just OK

Posted Jun 6, 2017 on Hotels
Hotel has a nice lobby area which makes you think your room will be great. Our room though had dirty carpets, the toilette leaked, the sofabed's mattress was pretty uncomfortable, used cups form previous day weren't taken away. etc. Also, Hotels.com states the hotel offers shuttle services to the airport (upon request) but this is not true. And this was one of the main reasons y choose this hotel. Luckily the train station is only 200 yards away.
4 out of 5
by Jay

Great stay but could be cleaner

Posted Apr 30, 2017 on Hotels
Good stay could of been a little more clean in the rooms location was good close to station rai which had good access to everywhere we wanted to go.
4 out of 5
by Jignesh

This traveler left a rating score only Posted Apr 30, 2017 on Hotels
3 out of 5
by David

This traveler left a rating score only Posted Apr 29, 2017 on Hotels