Ratings based on 1,102 Verified Reviews

3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from hell

Brainwashed Thai staff member.

Posted May 24, 2017 on Orbitz
Pros: The staff that was allowed to talk to me. I worry about the Thai worker being treated Fairly. I love Thailand, I'm a buddhist and i belive in karma
Cons: Fire the Giant round monsters. or let customers pay to ride them. They are too jealous of Normal looking workers and can't handle the job.
Location: The supermarket called Jumbo stole 50 Euros from me another Giant round dutch came over and threatened to eat the smaller pretty one. i love Thailand
Most of the staff were very nice and pleasant. There was one lady from the philopines who spoke a long time with me. very nice. A gentleman at night went out of hes way to get a coke for me late at night when i had work to do needed the caffine. A strange things is I flew in from Thailand , my fav country. I recognized the features, and guessed right that one lady there was Thai. I tried to speak a little Thai with her, i lived there many years. I was excited about the chance to speak with her at least a little. I did ask her to eat with me before she started work but there were to HUGE workers who threatened to Eat Her with the looks in their eyes. Must be against company policy for a worker to interact with a guest and she was esceptionally beautiful. But I was leaving soon and just wanted to talk about thailand with her. I think there is a 'thai pimp' like person controlling her or maybe they want to pay her a smaller rate and have her work the way mexicans are treated in the USA.... I don't know but she seemed worried about getting in trouble i din't Need to meet with outside her work however she seemed worried and I hope the hotel isnt treating her badly. One of the staff did try to sell her to me and I told him that was disgusting the called it a bar fine. She was very professional but I think should have some freedome, she would say she's too busy and walk away , crazy behavior I hope upper staff isnt abuising her.
3 out of 5
by A verified traveler from Anchorage AK

The good, the bad and the ugly

Posted May 8, 2017 on Orbitz
Pros: The price, the room itself and the restaurant
Cons: Please see above regarding coffee service and outdoor appearances
Location: There is a tram service to reach the center of the city. Not that much to do locally. This is a part of Amsterdam with many immigrants.
The Good: comfortable room, restaurant on sight, moderate rate, close to public transportation, airport shuttle access, generous buffet for breakfast at reasonable price. The Bad: The hotel is quite far from the town center. In-room coffee is two packets of instant coffee, no free coffee service in the lobby (which I would have expected at a Best Western), extra charge for breakfast if not booked the day before. Had some problems with one elevator and with the room key cards that suggest maintenance needs. The Ugly: The entrance to the hotel is a real turn off- cigarette buts all over and unclean front steps on the outside. Our room was a non-smoking room on the second floor. Its windows opened to a grassy balcony ledge which was also littered with cigarette buts and some trash. Not a good sight to see. These areas need to be cleaned up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good quality, comfortable

Posted Apr 14, 2017 on Orbitz
Pros: Location, comfortable room
Cons: Service, lobby, general upkeep
Location: It's in a residential neighborhood with small local eateries and other businesses.
Hotel is in a residential neighborhood, a 20 or so minute tram ride to downtown Amsterdam; we liked the feeling of staying in a real neighborhood. Room was clean and comfortable, with the only caveat being that we were cold at night and hotel staff were unable to provide an extra blanket until the 3rd night out of our 4-night stay. Aside from the difficulties of getting a blanket, staff were pretty helpful. The lobby could be nicer and there is not much in the way of common areas outside of the room, and there are some signs of wear and tear on the facilities. On the plus side, there are two computers and a printer in the lobby that guests can use for free. Bikes are available for rental.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017 on Ebookers
It was good overall staff was good. Breakfast was rubbish
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2017
Just far from the city centre. However easy to go by public transport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nj

Hotel distant from center.

Posted Mar 3, 2017
25 Euro taxi to city center. Enjoyed visit. Public transit was available but rained entire trip so taxis were required.
3 out of 5
Recommended
for Everyone
by A verified traveler

BW Blue Square

Posted Feb 13, 2017
Pros: I am used to it and to the area
Cons: update the rooms; educate housekeeping on how to clean
Location: nice restaurants but away from many major activities. easy airport public transportation.
I have been staying at this hotel for over 7 years and for a period of 8 days per stay. last week was the worst of all. When I started staying at this hotel, everything was great. Now, everything is going backward. 1- The hotel is nice and located near some great Turkish and other north African restaurants. 2- The lobby and the front desk people are nice 3- the restaurant and the breakfast are good 4- rooms are nice size and well divided 5- here are the latest problems; this hotel is in a dire need of update, maintenance. the closets are old and without handles, the carpet is old. some of the lights are off base or worn out 6- Housekeeping: absolutely terrible, I checked in the room and had two small bars of soaps and that was it. never got another set even when I complained. I purposely dropped the empty shampoo bottles on the floor of the shower and never got these removed for the whole 8 days I stayed there. I left other minor stuff on the floor for testing and nothing was cleaned. do not look under the bad as it is a scary view. all the housekeeping did is change towels and fix the bed.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2016
Wonderful place to stay. Nice location and near to a bus stop.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2016 on Hotels