An Phu Vacations from $586

The 2-bedroom suite in East wing was just ok. Quite small with no table for eating. There was quite a bit of mold in the shower around the tiles near the ground. Stark appearance. West wing room was better, large, clean and dining table was appreciated. Waits for the elevator on west side is crazy! The amount of dogs in this building is problematic for people with fear of dogs or allergies. The tenants of the building don’t always clean up after their dogs and came down to feces in the hallway on ground level one morning. It is a condo building, not a hotel. Problem with west side of hotel is the train tracks right behind the building! The trains are loud and frequent and the dinging of the railway safety arms are a complete and utter annoyance. Overall, I suggest you understand what you are looking for and what you’re willing to put up with before booking here.

Room was clean and great location beside the beach. Room had kitchette and big fridge, microwave etc. so was great. It was dated and internet didn't work in our room but worked well in the lobby. Great value for money :) happy with it.

Staff was awesome and helpful

Very clean, very helpful staff

The rooms are nice and large, amenities such as toiletries and free water bottle were great, and the easy access to the beach was perfect - you get chairs and an umbrella as part of your stay. Dining was also amazing - between the Nobu restaurant, the Inez Cafe, and tasty breakfast, you're covered! We did have issues, however, related to housekeeping - they were really kind and helpful, however, I don't know if it was due to miscommunication or mismanagement, but they skipped cleaning our room one day, and on another, took items but didn't replace with new ones, so had to call for towels, etc. On top of this, I had asked for items to be removed from the fridge days before our stay - received confirmation that it would be done. Got to the room - the items were not removed. I texted using their text system to ask if someone could remove the items, and received confirmation - twice over the time of our stay- but it never happened. This was frustrating. I could tell we weren't the only ones experiencing similar issues. Also, it took a couple tries of showering to understand the reason why water was pouring out onto the floor - the shower/glass door was missing a rubber cover at the bottom, so had to report that. Outside of these areas, the stay was really nice/relaxing.