Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Hotel Carmencita

3 out of 5
Hotel Carmencita
Viale Tommaso de Tommaso 4C, Anacapri, NA

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 108 reviews" "
Rating 8 - Good. 42 out of 108 reviews" "
Rating 6 - Okay. 13 out of 108 reviews" "
Rating 4 - Poor. 7 out of 108 reviews" "
Rating 2 - Terrible. 8 out of 108 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Raffaella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position, nice stuff!
Overall it was great. Near the center of Anacapri, near the bus stop. Stuff was nice and welcoming. Would recommend!
Stayed 2 nights in Jul 2021

8/10 Good

Miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Matthew, Anacapri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the hotel was very clean and orderly. The pool was beautiful and clean as well. The staff were very helpful in giving us a map and showing us what activities there were to do around Capri and Anacapri.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff here is wonderful, they always smile and are ready to help you with anything you need. They offer a free shuttle service when you land in Capri so you can avoid Taxis or an hour long walk up the hill. The only negative experience is that their pool closed at 6PM, and that’s not something that will ruin your experience! Highly recommend! Also, it’s only 10 minutes walking distance from Anacapri Square with shopping, food and drinks.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a comfortable hotel which was in a great location.
Stayed 2 nights in Jul 2019

6/10 Okay

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated, loud, amazing staff
Room was disappointing, very outdated, no windows, and very dark. There are large open vents in the room and the bathroom so you can hear everything in the halls and other rooms. We had to go buy earplugs after our first night because it was just SO loud! Staff was amazing, very helpful, loved how there was a free shuttle from the port to the hotel before checkin.
Stayed 2 nights in Jun 2019
Response from Fabrizio Gargiulo, Manager on Jul 7, 2019
Dear Katie thanks for your review; we hope you will come back here again in the future to adjust your opinion about wrong things I want to tell you and to who read this review, that you choosed a economic room and this room is without balcony.We have just two rooms like this; all other rooms we have are with balcony and terrace. Thanks a lot for all and wish you all the best Fabrizio Gargiulo, Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay, historical area
Had a great trip with wonderful hosts. Lots of historical sights to see.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Matt

Great English speaking staff Super advice for our stay Nice balcony Decent breakfast
Stayed 3 nights in Aug 2018

10/10 Excellent

Megan, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Carmencita was very accommodating and had a friendly staff! It had a great location too in Anacapri. I would recommend this hotel to others and cannot wait to stay again
Stayed 1 night in Aug 2018

10/10 Excellent

Mike, Toronto ontario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We knew that staying on capri was going to be expensive, but this was overpriced for what we got. We paid 350$ for a room that would be $70 in Canada. We booked this because it said it had laundry facilities and when we arrived and asked they said they did not have laundry. There is no rainfall shower- it's just a normal shower head. The hotel and staff were nice but if I were to do it again I would have saved our money and stayed in sorrento and do a day trip to capri.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Initially this hotel did not seem too promising but in the end it worked out very well and we stayed more nights than we'd originally booked. The room was not very large for a family of four (though the kids liked the bunk beds!) but the outdoor patio effectively added a third to the area of the room and we used that a lot. The location likewise seemed initially unpromising because it is in Anacapri (middle of the island) and seemingly a long way from the beaches, but in fact it's a very good location. The island has a generally efficient bus service and Anacapri itself has good shopping and restaurants. Our kids loved the outdoor swimming pool and attached snack bar; the staff were very helpful and friendly; we also liked the free breakfasts. Those wanting more vigorous exercise will enjoy the stiff hike or run up Monte Solaro (589 meters); for everyone else, there is a chair lift from the Piazza Vittoria (10 minute walk from the hotel) to the top of the mountain with its own snack bar and superb views. Overall highly recommended.
Stayed 3 nights in Jul 2018

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Anacapri!
We loved Hotel Carmencita! We took a quick trip to Capri and this hotel had an amazing location for our one night stay. It is a two minute walk to the bus stop and to the square of Anacapri. There are tons of shops, restaurants, and the chairlift right in walking distance. It was very easy to grab a bus to the other side of the island as well. The staff was amazing and allowed us to keep our luggage there after check out since our ferry left around 5pm. They had amazing suggestions and booked a reservation for us where we had the best Italian dinner of our trip! They were also very helpful suggesting the easiest ways to travel around the island and what we needed to see (like the natural arch and other landmarks). The breakfast was great, it was fresh and they had many options. Check-in/out was easy and I would recommend this hotel to anyone!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay in this comfy family run hotel, close to the bus station and Anacapri center.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Close to Ancapri Center
From USA. The pool is freezing. The staff is sweet some speak little English. Great they offer free shuttle when you arrive at port. You have to pay for drop off. The AC is not great. Pillows flat. No safe overall ok place.
Stayed 2 nights in Sep 2017

8/10 Good

Laura Burns, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every minute of Hotel Carmencita!
Staff were extremely helpful from day 1. Free shuttle from Capri port took us straight to Hotel where we checked in and greeted with a lovely room. Pool area was very tidy and snack bar was ideal when the sun got too hot. Great location, very close to bus stop to Marina Grande & Piccolo. Highly recommend!
Stayed 3 nights in Jun 2017

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Charming family run hotel
Liked the free shuttle from the port to the hotel once we had established the correct pick up point - buses and luggage on Anacapri are not a good mix. Ditto the trip back, even if there was a small charge. Hotel staff were very friendly and gave us helpful but not pushy suggestions about what we could do. Room and bathroom were clean but also windowless (which was not a big issue as it was just a base) and meant no traffic noise. Breakfast was a decent continental with plenty of choice. And when I left by mistake my suit in the cupboard after checking out it was very kindly added to our bags in the foyer whilst we were out. Would I stay there again? Definitely. And any wifi issue that is in other reviews has clearly been resolved - we found it excellent.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Anacapri
The hotel was nicer than the reviews. The staff is small but very friendly. It has a swimming pool which is difficult to find on the island. Our room was spacious, comfortable and clean. The hotel was full but everything is so quiet. We had a free breakfast each morning. The hotel seems to be run by a family and they were more than helpful with all our questions about the island. We had free transportation to the hotel from the marina and a small fee to take us back when we left. The fee was a quarter of the price of a taxi. About a 1/2 block up the street was the metro stop. Everyone uses small buses to get around the island unless you want to pay the crazy taxi prizes. At the same stop, there is a post office with an ATM so that was helpful too. There is a beautiful paved historic walking distance very close by to the hotel. It's frequented by all the locals. It's a family friendly place, both the hotel and Anacapri. I can't wait to go back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located at Anacapri. This hotel offers free shuttle service from the port to the hotel at check-in. Very kind and helpful staff. Our room was small and there was no view from the balcony as it was obscured from big photos on the balcony railings.

8/10 Good

Verified traveler

Liked: Staff & service
Very friendly staff, only ok accomodations
It was very convenient that the hotel provides a pickup shuttle from the Marina Grande. When we arrived, we were greeted by a very friendly staff member and given a drink by the pool. Unfortunately the pool was not open, so it was more just a drink on the patio. Our room was a bit small. It had a patio with a short fence surrounding it with picture of the coast. I think this was to allow for a bit more privacy since the patio opened to face other buildings. Overall the room was just ok but the location was very convenient and the staff was very friendly.

6/10 Okay

Kiki, Vancouver, Canada

Disliked: Staff & service
It was ok..
I stayed 2 nights by myself. It was ok for my rate this time. Some good some not very good. Air conditioner didn't work until I requested. I couldn't get hot water for shower in the morning until I requested for both days. They have super good just baked croissant for breakfast. They provided shuttle service to Marina Grande only for 3 euros, which I need to pay 25-30 euros if by taxi.

8/10 Good

anna, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Breakfast nice. Asked for twin room but got a double for the week. No major issue but not our preference. Very clean.

2/10 Terrible

Joe from NYC, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't call it a hotel rather a motel near a truck
Firstly I've been using Expedia for several years and always trusted hotels on your site. But I was very surprised to see that the quality of the Carmencita hotel in AnnaCapri could even be affiliated with Expedia it was run down staff was rude and obnoxious the room was not secure with a partition door between guest rooms. We did not feel safe Expedia should reconsider listing this property. We stayed a total of 10 minutes when we asked to leave. The owner said leave but we still get paid from Expedia then said something in Italian and they all laughed at my wife and I. This trip started out great and ended in disaster we were almost homeless but thanks to running into friends they took us in I am confident that Expedia will refund my payment and really take a good look at the Carmencita hotel Thank you

10/10 Excellent

Lee, cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect family hotel
great location in central anacapri.a very nice family room with safe bunk beds the kids loved and large private patio. an added bonus was a brand new playground right across the street.beautiful pool area. bus stop to capri and blue grotto just a few feet away. much better than staying in capri.

10/10 Excellent

Jana, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Capri
very nice and helpfull staff in the hotel, great service, very very clean and nice rooms, I am very satisfied and will be happy to stay in this hotel again.

8/10 Good

william, Naples

Liked: Cleanliness, staff & service, room comfort
Location location location!
Great location in the heart of Anacapri. Pool and van service made the choice a smart one.

10/10 Excellent

stelef, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sounds good
i was in capri island for a wedding of my friend and he suggested to me this very cute hotel. It's in the town center and they give me a very big breakfast at morning. They have also a free shuttle from Capri port at arrival time. I was very happy abouy and i think that i will chouce this hotel for my next stay in capri in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay in a convenient location
Breakfast is good (Cappuccino on request), balcony nice, free shuttle a nice touch. Location near locals a plus.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Wouldn't do it again
Just back and this hotel was my mistake of the trip. Although it was quite clean the man who seemed to run the hotel was not helpful and rude. The rooms were like a hostel, the towels were the hardest I've ever felt and the breakfast was pathetic. I could not wait to check out. Don't make the same mistake.

8/10 Good

julia, Salt Lake City

Liked: Cleanliness, staff & service
Good value for the money
Reasonably priced, quiet, clean hotel with good breakfast (included) and free shuttle service. Rooms were small and fixtures somewhat dated.

6/10 Okay

Paulson, san francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraud
They said they were overbooked znd put us up in another inferior hotel. They made money on us, I think. Would not recommend under such conditions.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and helpful
the owners and staff we extremely helpful in every way, from carrying our bags to our room to advising us on the where to go to see the islands landmarks without paying the tour expenses. Fabrizio was wonderful. If you book this hotel, please note that they will pick you up at the Marina Grande which will save you 30 euro ! enjoy

8/10 Good

K & K, Surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value (for Capri!)
Good location in Anacapri (the nicer town in our opinion) with a good pool and very helpful staff. Lifts to and from port appreciated.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Staff was extremely friendly! Though this hotel is not top notch it has everything you need. would definitely return :)

4/10 Poor

c sabin

Disliked: Staff & service
some where to stay
We have a bit of miss understanding on Bed and Breakfast that was not included, when we book through online. However we have check in several occassion to insure that is included, on the second day we were there. However, the place is ok, but its not all friendly chappy, only some of them are!!

8/10 Good

Harriet and Stu

Liked: Cleanliness, property conditions & facilities, room comfort
Convenience in a retro sort of way
This hotel is basically a boutique hotel, with minimal lobby and dark sitting area, with a bar. The room was not very big and had very basic decor and lighting. The shower was incredibly small, but the water pressure was good. Breakfast was very nice - continental with good coffee. There were some noisy guests in the evenings, either from the pool or the bar, which made it hard to go to sleep. The pool area was lovely and if it had been warmer, we would have taken more advantage of it. The location is very convenient with or without a car - bus stop almost at the door - and good for walking into Anacapri, especially to take the chair lift to Mt. Solaro. The internet which was advertised was very good, but it was turned off at midnight and back on at 7 a.m. The desk clerk indicated it was too expensive to keep on all night. Not a good thing if you are looking at US items. No elevator so not a good choice for people with disabilities or difficulties in walking. Some difficulty with paying by credit card.

10/10 Excellent

Christy, Wilmington, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what you need
This hotel is in a great spot on Capri, and is just what you need to have the perfect Capri, Italy experience. The staff was very friendly, and the hotel is simply charming.

6/10 Okay

Capri Novice

Liked: Cleanliness, staff & service
Inexpensive was OK during the off-season
Had a nice stay. We had a large room away from the street with a patio. The noise from the Vespas was noticeable, but went away mostly after the tourists left at sundown. In April, things got very quiet in Anacapri at night. Can't say for later in the season. Also, we didn't need air con. The owner, wife and son were helpful. Their english was only OK, but they tried to help. Breakfast wasn't big, but was tasty enough. The internet is weak and intermittent in the room. Frustratingly so. There is a computer in the lobby that works well. The pool wasn't open, but it looked nice. Careful. This hotel is on a fairly busy road and could be loud in summer. Not a pretty part of Anacapri, but not too far from nice strolling,

8/10 Good

Nick

Liked: Cleanliness
The owners were lovely and helpful.
The owners were lovely and helpful. We enjoyed the pool. Rooms were basic and very clean. Close to transport links.

10/10 Excellent

Bourrit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel sympathique et accueillant, très disponible et cherchant à aider en tout temps.
Stayed 3 nights in Sep 2022

8/10 Good

silvia

Stayed 1 night in Sep 2022

10/10 Excellent

Jazmin

Stayed 1 night in Aug 2022

10/10 Excellent

ILVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anche se il mio soggiorno è stato di una sola notte, ho avuto tutti i servizi che mi aspettavo. Nell’attesa che si liberassero le nostre camere( eravamo due coppie) ci siamo accomodati in piscina ed abbiamo pranzato molto bene, cucina semplice e casareccia, ottima qualità ad un prezzo modesto. Camere e bagni puliti, letti comodi, breakfast di qualità anche con qualche sorpresa (buonissime melanzane grigliate ) . Navetta gratis dal porto in albergo. Per il rientro abbiamo lasciato le valigie in hotel e chiesto di riportarle nel pomeriggio direttamente al molo (servizio a pagamento ). L’autista è stato puntuale. Insomma , l’ hotel Carmencita ha un’ottimo rapporto qualità -prezzo ed una gestione familiare che fa sentire il cliente “coccolato”. Decisamente da raccomandare.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale e sempre a dispo
Stayed 4 nights in Jul 2021

6/10 Okay

Mike, Urbino

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ho soggiornato in questa struttura per 2 notti , si trova vicino al centro di Anacapri, davanti al hotel c’è una fermata del bus per muoverti con il bus per l’isola , l’hotel ha pure una piscina per chi volesse rilassarsi , la colazione nel tempo del Covid viene servita con vassoio già pronto al tavolo nella sala colazioni , la camera era un po’ datata e anche il bagno era un po’ vecchiotto ma però era tutto pulito e ordinato questa è la cosa più importante , se non avete grosse pretese ci sta come hotel ma non ci farei tante notti , si spera che modernizzano le camere e l’hotel con letti e cuscini più comodi , personale gentile e professionale che ti aiuta se uno ne ha bisogno
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find a better hotel nearby
Super old hotel, completely overpriced, bad breakfast. Service is questionable when at 8.30am at the pool, the hotel representative comes to you (I was the only one at the pool), and told me that those beds were 'booked'. When of course there is no way to book a bed.
Stayed 1 night in Aug 2020
Response from Fabrizio, Manager on Aug 26, 2020
Good evening Romain yes, we know you are Mr. Romain; the only one reservations on expedia this month was yours :) First of all i want to thanks for your stay here and sorry if you don't like our hotel; we will do all the best to solve the weakness soon as possible. I think the problem was only one with you: you asked for a free cancellation before your arrival and unfortunately was after the free cancellation terms; so you came here and your only one goal was to avenge about we not give you free cancellation (as the rules was). Anyway we hope that you will come again here in the future to change your idea about our hotel ;) Have good day ;)

10/10 Excellent

yukiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería
Muy bueno en relacion precio y ..los transportes muy cerca..muy buena a atención
Stayed 1 night in Sep 2019