Ratings based on 235 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Home Away from Home

Posted Apr 12, 2018
Pros: I loved the hotel because it had a kitchenette and a beautifully decorated room. The breakfast and free wifi was a hit with my family.
Location: The supermarket that is around the corner was quite expensive. I shopped in other locations. There is a Target and TJ Maxx a block away.
I booked this hotel in February because I was surprising my son and his wife by coming from NY to attend the baby shower for their first baby. We like to book a unit that has a kitchen because we can invite them to our room for a light supper. The kitchen was more than I expected. There was a four burner stove oven, dishwasher and microwave. I made tacos and baked cookies for my children and it was just like we lived in the neighborhood. A month later we returned to meet our new grandson so we happily returned to this property. This time we brought our teenage granddaughter. Although the second room was smaller than the first one we had, there was sufficient room for the three of us to navigate comfortably in the unit with the pull out sofa. We loved that there was a hot breakfast with a hearty variety of breakfast choices. I would recommend this hotel because it is clean, the staff is friendly and the rooms are beautifully decorated and well kept. The surrounding area has many restaurants and shopping opportunities. There is even a movie theater close by! I highly recommend this hotel.
Comment from Hotel Management
Apr 24, 2018 by Javier B., Hotel Management
Dear Pam, Thank you for sharing your experience at the Residence Inn Anaheim Hills through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Anaheim Hills and we hope you choose to stay with us again whenever your travel needs bring you back to Anaheim.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sd

Great for the price

Posted Apr 7, 2018
Cosmetically it needs to be fixed up electrical sockets were loose and hanging off, the toilet 🚽 dropped water when you flushed and the tub 🛀 was rusty! But the bed seemed clean and comfy. Trash cans in the room are super tiny blow your nose twice and it’s full of hate to see how gross it would be if I actually cooked in the kitchen!
Comment from Hotel Management
Apr 9, 2018 by Javier B., Hotel Management
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Anaheim Hills. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology We hope to better serve you the next time your travels bring you to Anaheim Hills !
5 out of 5
Recommended
for Everyone
by A verified traveler from palo alto

Nice

Posted Apr 6, 2018
Its was quite and next to a shopping center with alot of restaurant's.
Comment from Hotel Management
Apr 9, 2018 by Javier B., Hotel Management
Dear Miguel , Thank you for taking the time to write a review about your recent stay with us at Residence Inn Anaheim Hills. I'm glad to hear you enjoyed our hotel! Once again thank you & we hope to see you soon!
5 out of 5
by A verified traveler

Posted Mar 13, 2018 on Hotels
Comment from Hotel Management
Mar 21, 2018 by Gretel O, Hotel Management
Dear Anonymous , Thank you for sharing your experience at the Residence Inn Anaheim Hills. As a valued guest we appreciate your feedback . With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles CA

Great hotel nice view

Posted Feb 27, 2018
We found this hotel From Expedia we so enjoyed This hotels zaccuzie and fool And excellent breakfast One of Staff is unkind but Other staffs great every room Isclean We love this hotel
Comment from Hotel Management
Feb 28, 2018 by Javier B., Hotel Management
Dear Jhon, Thank you for sharing your experience at the Residence Inn Anaheim Hills. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
by A verified traveler

Posted Feb 26, 2018 on Hotels
Love Residence Inn, everything you need in Room...kitchens are a real plus.!
Comment from Hotel Management
Feb 28, 2018 by Gretel O., Hotel Management
Dear Robin, Thank you for taking the time to write a review about your recent stay with us at Residence Inn Anaheim Hills. I'm glad to hear you enjoyed our hotel and the kitchen in your room! Once again thank you & we hope to see you soon!
3 out of 5
by A verified traveler from Coeur d'Alene

Poor choice

Posted Feb 20, 2018
Very average in all respects. Expected better furnishings and conditions. Remodel in progress caused a delay in everything, check-in, breakfast etc. Breakfast so crowded couldn't sit down.
Comment from Hotel Management
Feb 21, 2018 by Gretel O., Hotel Management
Dear Phillip, Thank you for taking the time to share your recent experience at the Residence Inn Anaheim Hills Yorba Linda with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent transformation may have caused. Redefining the public areas, will elevate the guest experience so we can continue to create new memories with valued guests like you. We are expanding our breakfast area as part of the renovation. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed public areas with you, whenever your travels bring you back to Anaheim Hills. Sincerely,
5 out of 5
Recommended
for Personal Event
by A verified traveler

Residence Inn Anaheim Hills

Posted Feb 12, 2018 on Hotels
This Residence Inn is conveniently located with easy access to the freeway, gas station, supermarkets and restaurants. I will definitely stay here again. The staff was friendly, efficient, and maid service was excellent. The facilities were clean, renovated and up to date. The breakfast area is smaller than many Res. Inn's and was crowded early on Saturday, weekdays were fine. The WiFi was spotty in the room, when it would connect, it worked fine. Parking was easy.
Comment from Hotel Management
Feb 21, 2018 by Gretel O., Hotel Management
Dear Anonymous, Thank you for taking the time to write a review about our hotel. We are glad to know that you enjoyed our centralize location in the Anaheim Hills. We are currently expanding our breakfast area and we hope to finish next month. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
by A verified traveler

Posted Feb 2, 2018 on Hotels
Fantastic hotel in very clean with a great location very nice service the front desk people were fantastic
Comment from Hotel Management
Feb 8, 2018 by Javier B. , Hotel Management
Dear Brian, We can't thank enough for taking the time to write about your experience at the Residence Inn Anaheim Hills. It is always encouraging to hear positive feedback. Thank you again and we look forward serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Nice apartment style hotel

Posted Jan 20, 2018
I was only here for a quick one night getaway but I had an excellent experience. The staff, when I checked in, was friendly and helpful. Room was clean and comfortable. My bed was very comfortable. I would definitely stay here again when I need another getaway.
Comment from Hotel Management
Jan 22, 2018 by Javier B., Hotel Management
Dear Wanda, Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are delighted to hear you enjoyed your stay! See you when come back to Anaheim Hills.