Ratings based on 524 Verified Reviews

3.3 out of 5
73% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

frustration

Posted May 24, 2017
Pros: somewhat close to the airport
Cons: sigh... long list
Original room the Air-conditioning didn't work. Moved me to a new room and its air-conditioning also didn't work. Third room finally worked. Trial by error is not an effective management technique. Curtains do not close properly. They said they have a shuttle. I waited for an hour and then gave up and called a taxi.
4 out of 5
Recommended
for Everyone
by A verified traveler from Homer

Close to park, pond and places to eat

Posted May 17, 2017
Room had large windows facing sun. It was quite hot in the room and air conditioner did not keep up
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Value Large room great free breakfast

Posted May 17, 2017
Location: Convenient location at the airport, easy access to go to downtown Anchorage or south.
Helpful staff to retrieve tour information and print out airline boarding pass. Even tried to help jumpa dead battery in new rental car but cable too short for location of the car.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good airport hotel!

Posted May 16, 2017
This hotel is a functional overnight stop if you are in Anchorage catching a flight out the next morning. It's close to the airport and offers shuttle service and a quick breakfast. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay.

Posted May 16, 2017
Great shuttle service... Helpful staff. Aware of my needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from AB, CANADA

Nice hotel close to Air port and Highway

Posted May 16, 2017
Reasonable price, good breakfast food and clean kitchen. One thing uncomfortable is room temp. was a little low.
4 out of 5
Recommended
for Everyone
by A verified traveler

Shuttle bus to and from airport.

Posted May 10, 2017
What you expect from a breakfast bar. Early and supplied. Clean & quiet room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great value hotel near the airport

Posted May 8, 2017
Pros: This hotel is close to Anchorage Airport and offers great value for a single or multi-day stay. The free breakfast was really good as well!
Cons: My bathroom was ready for a remodel. It was clean and operated fine, but is starting to looks its age.
Location: This hotel is perfectly located to both the Intl. airport and Lake Hood Airport were you can arrange fishing, scenic, hunting and other such flights.
Having traveled a lot in the far north, I was pleasantly surprised with all aspects of the Alex Hotel and Suites. It offered very goo value for the money. The free shuttle was prompt, the room was large and comfortable and the staff took pride in their work and were very friendly. In regards to the free breakfast, it exceeded anything I've had at any other value hotel. There was not a huge variety but what was provided was great. The coffee was also amazing!
1 out of 5
by A verified traveler

The room had overpowering stench of Cat urine.

Posted May 5, 2017
Pros: clean up the hotel
Cons: The Puffin Inn across the street is less money and much cleaner.
disgusting, very disgusting. Open the window for fresh air and the kitchen exhaust fan is deafening.
2 out of 5
by A verified traveler

Clean but disappointing

Posted May 3, 2017
Hotel shows its age. Its kept clean. Burn hole in comforter, looked like from a cigarette. TV remote would not change channels.