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Reviews of Brown Bear Saloon and Hotel

2.5 out of 5
Brown Bear Saloon and Hotel
28065 Seward Hwy, Indian, AK

Reviews

8.2

Very Good

Rating 10 - Excellent. 91 out of 198 reviews" "
Rating 8 - Good. 63 out of 198 reviews" "
Rating 6 - Okay. 23 out of 198 reviews" "
Rating 4 - Poor. 12 out of 198 reviews" "
Rating 2 - Terrible. 9 out of 198 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
The staff are very friendly and accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay!
Stayed 4 nights in Jan 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, quiet and a great place for a beer and cider before bed. Cozy queen bedrooms with coffee maker and microwave. We were a little cool and did not find where to turn up the heat but our friends found there switch as they nestled.
Stayed 1 night in Sep 2023

8/10 Good

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, rustic hotel was as described. We drove by it the first time as we missed the sign for Indian.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

LOUIS

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Definitely a good value. Room was small but clean and fit our needs.
Stayed 1 night in Sep 2023

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the Trip
Cozy room with a comfy bed. Great food downstairs and friendly staff. Beautiful view.
Stayed 1 night in Sep 2023

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, cozy, little room!

10/10 Excellent

Juanita, SOLDOTNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Aug 2023

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get R done
Customer service atmosphere food was all amazing… I will definitely be staying there again
Stayed 2 nights in Aug 2023

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place ended up being great. It was the most reasonable and you got the most for your money, friendly people eager to help wonderful time. The food was fantastic and great priced.
Stayed 1 night in Aug 2023

4/10 Poor

Deborah

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Had booked 2 nights because we taking the red eye out of Anchorage. Anchorage hotels are expensive, so I booked here , the cabins are no longer available, so I had take a room above the bar. It was so LOUD I had put in ear plugs an turn on bath exhaust fan. Finally after taking a sleeping pill I dozed off about 2 a.m.
Stayed 2 nights in Aug 2023

8/10 Good

Susan

Stayed 1 night in Aug 2023

8/10 Good

Bruce, Pagosa Springs

Stayed 1 night in Aug 2023

10/10 Excellent

DarLyne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable and nice shower! It was a quiet night.
Stayed 1 night in Aug 2023

8/10 Good

Marjorie

Disliked: Cleanliness, staff & service, property conditions & facilities
Property has lots of junk behind building. Noise from trash being dumped in dumpster was jarring at times.
Stayed 1 night in Aug 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint motel
Quaint little motel located above a roadside saloon. Rooms are small, but are perfect for a one night stay. I wish I hadn’t eaten dinner in Anchorage, because the food at the restaurant looked delicious!
Stayed 1 night in Aug 2023

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service
Comfy bed. Clean room. Loud road noise and people from the bar. Bathroom fan helped provide white noise. Small room. Fairly priced.
Stayed 1 night in Aug 2023

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service
They worked with me on a late check-in due to a delayed airline flight.
Stayed 1 night in Aug 2023

6/10 Okay

Theresa

Disliked: Staff & service
Previous reviews seem to inflate the cleanliness of this property. The room was clean. I’ll admit that the stairs going up to the room and the weeds all around the property suggest that no one’s taking care of any of this place. The saloon was kind of cool except don’t order the salmon burger because it’s not real Salmon it’s pressed salmon, that was a disappointment. The poor woman working there was all alone cooking and serving and handing out keys to the rooms upstairs. Yes, the price was cheap.
Stayed 1 night in Jul 2023

8/10 Good

Susan, Cordova

Stayed 1 night in Jul 2023

8/10 Good

Benjamin

Stayed 1 night in Jul 2023

10/10 Excellent

Joseph, Amarillo

Stayed 1 night in Jul 2023

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities
People smoking outside of the room, coughing, partying all night, and people constantly slamming doors outside of your room throughout the night. Plus there is a bar underneath your room. Didn't even get 15 minutes of sleep
Stayed 1 night in Jul 2023

10/10 Excellent

Mckinzie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was exactly what we needed it for. A quick night stay! Loved it!
Stayed 1 night in Jul 2023

8/10 Good

alexandre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice place for a stop before heading to Whittier
Stayed 1 night in Jul 2023

10/10 Excellent

chris

Stayed 1 night in Jun 2023

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Rustic charm
The staff were very friendly and accommodating. The motel is rustic, but clean and comfortable. The shower valve was loose, so it took some experimenting to get the temperature correct, but it wasn't too difficult. For being right on the Seward Highway, it was actually quiet and easy to sleep! My visitors had a great time, and since their first activity was a Prince William Sound cruise, the location was perfect.
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023

10/10 Excellent

Arne, FAIRBANKS

Stayed 1 night in Jun 2023

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

2/10 Terrible

F

Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Left 2 hours after falling asleep. Was awakened by a cockroach crawling across my face! Dirty. Run down property. Decking on balcony leading to room rotted thru and a fall hazard.Lysol can left in hall outside rooms for smell. This property shook my confidence in Expedia as it should never be represented by a reputable company.
Stayed 1 night in May 2023
Response from Brown Bear on May 27, 2023
I'm so sorry that our accommodations were not up to your standards. If you did not like the room, we would have gladly given you a refund if you were to leave after your initial inspection. Most of our guests find great value in our offerings. They give reviews that compliment our staff, food, surroundings, cleanliness, and the most affordable price near Anchorage and on the Seward Highway. I hope the rest of your stay in Alaska is better than what you have experienced so far. So sorry,Respectfully,Brown BearP.S. There are no cockroaches in Alaska. However, a mosquito can even find its way into a 400/night room this time of year.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Pet friendly. Great food. Glad we found this little gem!
Stayed 1 night in May 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, attractive and very clean, on an upper floor above the saloon. Sarah, the night manager of the Brown Bear Saloon graciously called us to ask of our arrival status while we were at the Anchorage airport...we had a 2.5 hour flight delay and we going to be late. We appreciated her call, which gave us assurance of a guaranteed late arrival. We loved the accommodations, and we enjoyed a couple of beverages at the friendly saloon after a very long day of travel.

2/10 Terrible

Laurence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Cindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, clean. We were above the bar. Very noisy.
Stayed 1 night in Sep 2022

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great people. Beautiful views.
Stayed 2 nights in Sep 2022

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Wish the Wi-Fi was better, but that's Alaska. Good rooms for the price, excellent views, and the saloon is great. The saloon has a DVD collection that's shared by the locals. Bring a couple to add when you're there.
Stayed 1 night in Sep 2022

10/10 Excellent

Alena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small room but nice and clean..
Stayed 1 night in Aug 2022

10/10 Excellent

Michelle

Liked: Staff & service
Top notch customer service
Management went above and beyond what was expected. Would definitely stay here next time I travel through the area
Stayed 1 night in Sep 2022

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Lysandra

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very loud/yelling people and constantly barking dogs!!!!!
Stayed 2 nights in Sep 2022

6/10 Okay

Daryl J.

Liked: Cleanliness, staff & service
Disliked: Amenities
Room has bathroom and bed. Great view of bay across the highway. quite no T.V. or internet.
Stayed 1 night in Aug 2022