Lobby

Reviews of Clarion Suites Anchorage Downtown

2.5 out of 5
Clarion Suites Anchorage Downtown
1110 W 8th Avenue, Anchorage, AK

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 92 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

HAI NGOC

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service
It was close to place I needed to be.
Stayed 2 nights in Apr 2024
Response from Guest Services Agent on Apr 16, 2024
Hello Ronnie, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a wonderful stay and that our location was suitable to your needs. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Adrianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful staff.
Stayed 2 nights in Apr 2024
Response from Guest Services Agent on Apr 14, 2024
Hello Adrianna, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a wonderful stay and that our staff was able to provide wonderful service. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Jessie

Stayed 2 nights in Mar 2024
Response from Guest Services Agent on Apr 12, 2024
Hello Jessie, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was good, renovations look nice.
Stayed 1 night in Apr 2024
Response from Guest Services Supervisor on Apr 8, 2024
Hello Terry, thank you for taking the time to share your experience about your recent stay. We are happy to had a good stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Tatiana

Traveled with family
Liked: Cleanliness, staff & service
This hotel was good for the price except the elevator seemed wobbly. The staff was nice and helpful. And the breakfast was actually pretty good.
Stayed 3 nights in Mar 2024
Response from Guest Services Supervisor on Apr 5, 2024
Hello Tatiana, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you enjoyed your stay with us. Your feedback is important to us, please know that I will relay your message to our team. We hope to welcome you back to our hotel in the future.

8/10 Good

Sylvia

Traveled with family
Liked: Staff & service
I liked the morning staff especially Tieara in the dining area always said good morning, if you had a question or concern she addressed it. Just friendly grat personality.
Stayed 5 nights in Mar 2024
Response from Guest Services Supervisor on Apr 5, 2024
Hello Sylvia, thank you for taking the time to share your experience about your recent stay. We are pleased to know you had a wonderful stay and found Tierra friendly and helpful. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything
Stayed 4 nights in Mar 2024
Response from Guest Services Supervisor on Mar 31, 2024
Hello Bryon, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Smilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services Supervisor on Mar 20, 2024
Hello Smilla, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Morgan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Convient location. Can walk to downtown or an easy drive. Staff was friendly and rooms are clean. Right across from a park. Seems fairly quiet
Stayed 1 night in Mar 2024
Response from Guest Services Supervisor on Mar 5, 2024
Hello Morgan, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a wonderful stay and you found out location satisfactory to your needs. We are also glad to hear you also enjoyed our friendly staff. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Dana

Stayed 4 nights in Feb 2024
Response from Guest Services Supervisor on Mar 6, 2024
Hello Dana, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.

8/10 Good

lisa

Stayed 2 nights in Mar 2024
Response from Guest Services Supervisor on Mar 27, 2024
Hello Lisa, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Zarije

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 3, 2024
Thank you for your feedback. We hope to host you again in the near future!

8/10 Good

Rick

Liked: Amenities
It was nice
Stayed 2 nights in Feb 2024
Response from Guest Services Supervisor on Feb 6, 2024
Hello Rick, thank you for taking the time to share your experience about your stay with us. We are happy to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Jackson, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 16, 2024
Hello Katherine, thank you for taking the time to share your experience. We are pleased to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 30, 2024
Hello Arthur, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 30, 2024
Hello Arthur, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good mid level hotel!
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Dennis, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a good stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Kevin

Business traveler
So I understand the motel is a little older and could use a little more cleaning. But I love the location, excellent customer service, great, hostess in the dining facility, and the bed was excellent. I would certainly stay here again.
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 31, 2024
Hello Kevin, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a wonderful stay and that you found our location suitable to your needs and enjoyed the great customer service from our staff. We are happy to share with you that in the near future we will undergo renovations to the guest rooms. We hope to welcome you back in the near future.

10/10 Excellent

Shavique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Shavique, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Raymond

Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 30, 2024
Hello Raymond, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Raymond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Raymond, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Susan, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

CHRISTINE

Room not finished?
No refrigerator: space was empty. Requested 1 king bed, received 2 double beds. Otherwise, room was nice enough.
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 13, 2024
Hello Christine, thank you for taking the time to share your experience. We are sincerely sorry to hear we did not provide you the excellent service during your stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address for phone number below. We hope to properly host you in the future.

8/10 Good

Sandra

Stayed 7 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Sandra, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

April

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 13, 2024
Hello April, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was absolutely filthy, there were tears in the furniture as well.
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 13, 2024
Hello Amber, thank you for taking the time to share your experience. We are sincerely sorry to hear we did not provide you the excellent service during your stay. We strive to provide excellent services everyday, to every guest. We would like to share with you in the future we will undergo renovations to the guest rooms. If there is anything I can do for you at this time, please contact me direct at the phone number or email address below. We hope to properly host you in the future.

10/10 Excellent

Tyrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Tyrell, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Robert

Stayed 5 nights in Nov 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Robert, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Billy, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Petra

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Petra, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Arthur, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Harry

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Harry, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.

10/10 Excellent

Dominic M

Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Dominic, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Robert, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a good stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Mark

Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Mark, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Would recommend in winter
Staff is friendly from the front desk to the back of the kitchen. Location is convenient and rooms are tidy. Decor could be much warmer and cozier in the lobby as it has a little hospital room energy. wifi is AWFUL so plan accordingly if you get access other places. winter prices were on par for value and overall I was happy with my stay.
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Rebecca, thank you for taking the time to share your experience. Your feedback is important to us. We are happy to hear our staff was welcoming and friendly during your stay and found our location convenient during your stay. We would like to share with you in the near future we will under renovations to the guest rooms. If there is anything I can do for you at this time, please contact me directly at the phone number or email address below. We hope to properly host you in the future.

10/10 Excellent

Taylor

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Taylor, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Park

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Park, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
All surfaces were sticky Battery for door lock was low, was locked out of the room
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello, thank you for taking the time to share your experience about your recent stay. We are sincerely sorry to hear we did not exceed your expectations regarding the surfaces in your guest room. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the phone number or email address below. We hope to welcome you back to our hotel in the future.

8/10 Good

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
welcoming Staff and Well kept rooms.
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Alexander, thank you for taking the time to share your experience. We are pleased to hear you had a great stay and you found our staff to be welcoming during your stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Kenneth, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected it was bigger than we thought. Perfect for an early- riser to drink coffee and watch tv in front room. Very quiet.
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Angela, thank you for taking the time to share your experience. We are happy to hear you enjoyed your stay and that you found your guest room to be spacious and quiet. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Marlow

Stayed 8 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Marlow, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.

10/10 Excellent

Ioimata, Beulaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 5 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Loimata, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Joan, Juneau

Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Joan, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family
Sizeable for a family of 6. Reasonable price.
Stayed 5 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Ellen, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay and found your guest room spacious. We look forward to welcoming you back to our hotel in the future.