All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 346 out of 1002 reviews" "
10 - Excellent
346
Rating 8 - Good. 332 out of 1002 reviews" "
8 - Good
332
Rating 6 - Okay. 145 out of 1002 reviews" "
6 - Okay
145
Rating 4 - Poor. 92 out of 1002 reviews" "
4 - Poor
92
Rating 2 - Terrible. 87 out of 1002 reviews" "
2 - Terrible
87
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
HAI NGOC
Apr 16, 2024
Liked: Cleanliness
HAI NGOC
Stayed 3 nights in Apr 2024
10/10 Excellent
Ronnie
Apr 16, 2024
Liked: Cleanliness, staff & service
It was close to place I needed to be.
Ronnie
Stayed 2 nights in Apr 2024
Response from Guest Services Agent on Apr 16, 2024
Hello Ronnie, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a wonderful stay and that our location was suitable to your needs. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Agent on Apr 14, 2024
Hello Adrianna, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a wonderful stay and that our staff was able to provide wonderful service. We look forward to welcoming you back to our hotel in the future.
10/10 Excellent
Jessie
Apr 11, 2024
Jessie
Stayed 2 nights in Mar 2024
Response from Guest Services Agent on Apr 12, 2024
Hello Jessie, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Apr 8, 2024
Hello Terry, thank you for taking the time to share your experience about your recent stay. We are happy to had a good stay. We look forward to welcoming you back to our hotel in the future.
8/10 Good
Tatiana
Traveled with family
Apr 3, 2024
Liked: Cleanliness, staff & service
This hotel was good for the price except the elevator seemed wobbly. The staff was nice and helpful. And the breakfast was actually pretty good.
Tatiana
Stayed 3 nights in Mar 2024
Response from Guest Services Supervisor on Apr 5, 2024
Hello Tatiana, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you enjoyed your stay with us. Your feedback is important to us, please know that I will relay your message to our team. We hope to welcome you back to our hotel in the future.
8/10 Good
Sylvia
Traveled with family
Apr 3, 2024
Liked: Staff & service
I liked the morning staff especially Tieara in the dining area always said good morning, if you had a question or concern she addressed it. Just friendly grat personality.
Sylvia
Stayed 5 nights in Mar 2024
Response from Guest Services Supervisor on Apr 5, 2024
Hello Sylvia, thank you for taking the time to share your experience about your recent stay. We are pleased to know you had a wonderful stay and found Tierra friendly and helpful. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Mar 31, 2024
Hello Bryon, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Mar 20, 2024
Hello Smilla, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
Great place. Convient location. Can walk to downtown or an easy drive. Staff was friendly and rooms are clean. Right across from a park. Seems fairly quiet
Morgan
Stayed 1 night in Mar 2024
Response from Guest Services Supervisor on Mar 5, 2024
Hello Morgan, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a wonderful stay and you found out location satisfactory to your needs. We are also glad to hear you also enjoyed our friendly staff. We look forward to welcoming you back to our hotel in the future.
8/10 Good
Dana
Mar 5, 2024
Dana
Stayed 4 nights in Feb 2024
Response from Guest Services Supervisor on Mar 6, 2024
Hello Dana, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.
8/10 Good
lisa
Mar 4, 2024
lisa
Stayed 2 nights in Mar 2024
Response from Guest Services Supervisor on Mar 27, 2024
Hello Lisa, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.
Thank you for your feedback. We hope to host you again in the near future!
8/10 Good
Rick
Feb 6, 2024
Liked: Amenities
It was nice
Rick
Stayed 2 nights in Feb 2024
Response from Guest Services Supervisor on Feb 6, 2024
Hello Rick, thank you for taking the time to share your experience about your stay with us. We are happy to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Feb 4, 2024
Hello Jackson, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Feb 16, 2024
Hello Katherine, thank you for taking the time to share your experience. We are pleased to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Jan 30, 2024
Hello Arthur, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Jan 30, 2024
Hello Arthur, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Jan 31, 2024
Hello Dennis, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a good stay. We look forward to welcoming you back to our hotel in the future.
8/10 Good
Kevin
Business traveler
Jan 24, 2024
So I understand the motel is a little older and could use a little more cleaning. But I love the location, excellent customer service, great, hostess in the dining facility, and the bed was excellent. I would certainly stay here again.
Kevin
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 31, 2024
Hello Kevin, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a wonderful stay and that you found our location suitable to your needs and enjoyed the great customer service from our staff. We are happy to share with you that in the near future we will undergo renovations to the guest rooms. We hope to welcome you back in the near future.
Response from Guest Services Supervisor on Jan 30, 2024
Hello Shavique, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.
10/10 Excellent
Raymond
Jan 20, 2024
Raymond
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 30, 2024
Hello Raymond, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Jan 30, 2024
Hello Raymond, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Jan 30, 2024
Hello Susan, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.
8/10 Good
CHRISTINE
Jan 18, 2024
Room not finished?
No refrigerator: space was empty. Requested 1 king bed, received 2 double beds.
Otherwise, room was nice enough.
CHRISTINE
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 13, 2024
Hello Christine, thank you for taking the time to share your experience. We are sincerely sorry to hear we did not provide you the excellent service during your stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address for phone number below. We hope to properly host you in the future.
8/10 Good
Sandra
Jan 17, 2024
Sandra
Stayed 7 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Sandra, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Feb 13, 2024
Hello April, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.
Room was absolutely filthy, there were tears in the furniture as well.
Amber
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 13, 2024
Hello Amber, thank you for taking the time to share your experience. We are sincerely sorry to hear we did not provide you the excellent service during your stay. We strive to provide excellent services everyday, to every guest. We would like to share with you in the future we will undergo renovations to the guest rooms. If there is anything I can do for you at this time, please contact me direct at the phone number or email address below. We hope to properly host you in the future.
Response from Guest Services Supervisor on Feb 4, 2024
Hello Tyrell, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
8/10 Good
Robert
Jan 11, 2024
Robert
Stayed 5 nights in Nov 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Robert, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Feb 4, 2024
Hello Billy, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
8/10 Good
Petra
Jan 7, 2024
Liked: Staff & service
Petra
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Petra, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Feb 4, 2024
Hello Arthur, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Feb 4, 2024
Hello, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Feb 13, 2024
Hello Harry, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.
10/10 Excellent
Dominic M
Jan 5, 2024
Dominic M
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Dominic, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.
8/10 Good
Robert
Jan 2, 2024
Liked: Cleanliness, staff & service, room comfort
Robert
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Robert, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a good stay. We look forward to welcoming you back to our hotel in the future.
6/10 Okay
Mark
Jan 2, 2024
Disliked: Cleanliness
Mark
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Mark, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.
6/10 Okay
Rebecca
Jan 1, 2024
Liked: Cleanliness, staff & service
Would recommend in winter
Staff is friendly from the front desk to the back of the kitchen. Location is convenient and rooms are tidy. Decor could be much warmer and cozier in the lobby as it has a little hospital room energy. wifi is AWFUL so plan accordingly if you get access other places. winter prices were on par for value and overall I was happy with my stay.
Rebecca
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Rebecca, thank you for taking the time to share your experience. Your feedback is important to us. We are happy to hear our staff was welcoming and friendly during your stay and found our location convenient during your stay. We would like to share with you in the near future we will under renovations to the guest rooms. If there is anything I can do for you at this time, please contact me directly at the phone number or email address below. We hope to properly host you in the future.
10/10 Excellent
Taylor
Dec 30, 2023
Liked: Property conditions & facilities
Taylor
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Taylor, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
8/10 Good
Park
Dec 29, 2023
Liked: Cleanliness, staff & service
Park
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Park, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
All surfaces were sticky
Battery for door lock was low, was locked out of the room
Verified traveler
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello, thank you for taking the time to share your experience about your recent stay. We are sincerely sorry to hear we did not exceed your expectations regarding the surfaces in your guest room. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the phone number or email address below. We hope to welcome you back to our hotel in the future.
Response from Guest Services Supervisor on Feb 13, 2024
Hello Alexander, thank you for taking the time to share your experience. We are pleased to hear you had a great stay and you found our staff to be welcoming during your stay. We look forward to welcoming you back to our hotel in the future.
Response from Guest Services Supervisor on Feb 4, 2024
Hello Kenneth, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
Unexpected it was bigger than we thought. Perfect for an early- riser to drink coffee and watch tv in front room. Very quiet.
Angela
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Angela, thank you for taking the time to share your experience. We are happy to hear you enjoyed your stay and that you found your guest room to be spacious and quiet. We look forward to welcoming you back to our hotel in the future.
2/10 Terrible
Marlow
Dec 27, 2023
Marlow
Stayed 8 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Marlow, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.
Response from Guest Services Supervisor on Feb 4, 2024
Hello Loimata, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
8/10 Good
Joan, Juneau
Dec 24, 2023
Joan
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Joan, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.
10/10 Excellent
Ellen
Traveled with family
Dec 24, 2023
Liked: Cleanliness, staff & service, room comfort
Family
Sizeable for a family of 6. Reasonable price.
Ellen
Stayed 5 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Ellen, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay and found your guest room spacious. We look forward to welcoming you back to our hotel in the future.