Ratings based on 83 Verified Reviews

4.0 out of 5
78% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Juneau

My Favorite home away from Home

Posted Sep 19, 2016
Wont stay anywhere else while in Anchorage. Most Comfortable bed ever. Always Clean, great room service.
Comment from Hotel Management
Sep 20, 2016 by GM Tammy G., Hotel Management
Thank you for the 5 star rating! We appreciate your loyalty and love to hear the "always clean" comment. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Aug 29, 2016
Perfect for a quick in and out business trip. Comfortable and clean. Above average accommodation, definitely not swanky.
Comment from Hotel Management
Aug 30, 2016 by GM, Hotel Management
Thank you for taking the time to provide valuable feedback for travelers looking for a Mid-town/Airport hotel. We will take the "definitely not swanky" as a compliment :0) - love to hear the Comfortable and clean - both items are way better than "swanky"!
4 out of 5
by A verified traveler from Anchorage

Disappointed

Posted Aug 17, 2016
I've always had good experiences at Crowne Plaza Hotels but this one was different. I found clothes from previous customer in my room. My room was cleaned properly 1 day of my 4 day stay. The cleansing towels in the exercise room we're never filled. The front desk folks always seemed distracted and it was an afterthought or an inconvenience to say hello when entering the property. Three of the four days I had to return to the front desk to get my key card reprogrammed so I could get in my room.
Comment from Hotel Management
Aug 30, 2016 by GM, Hotel Management
Thank you for scoring a 4 star in spite of the several minor issue that came up. We appreciate the feed back and will definitely work on those items.
3 out of 5
by A verified traveler

Reasonable hotel

Posted Aug 7, 2016
Convenient location. Clean. Understaffed and check in was slow especially for late night arrivals. Breakfast was adequate but nothing exceptional.
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to provide feedback, we appreciate your business and was sorry to hear you had a delay on check in for your late night arrival.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel in Midtown

Posted Jul 16, 2016
The hotel was upscale in a good location in Anchorage. It was very clean. The room above ours was a bit noisy at times. The staff was good, but not overly friendly. The room had a microwave and a mini fridge which really helped us because breakfast was not included. They do have a restaurant at the hotel that was very good and not too pricey. They were very accommodating when I told them about my food allergy. Overall, it was a great stay, great vacation and I would highly recommend it to friends.
Comment from Hotel Management
Jul 17, 2016 by General Manager, Hotel Management
Thank you so much for the 5 star rating from your recent stay at Crowne Plaza Anchorage-Midtown, we appreciate the detailed review and look forward to serving you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from AK

Newer hotel. Comfortable beds. Clean.

Posted Jul 9, 2016
Pros: Bright, clean, convenient airport shuttle.
Cons: Check out could give a receipt
Location: Between airport and downtown
Good experience. Will return. Overnighted before trip to Seward.
Comment from Hotel Management
Jul 11, 2016 by GM Crowne Plaza, Hotel Management
thank you for the 4 star review for your recent stay at Crowne Plaza Anchorage Midtown. We appreciate you business and apologize for the delay in getting you your receipt.
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Quick N Easy. Successful business trip

Posted Jul 7, 2016
The hotel staff where over the top and went the extra mile to meet my needs. This was my second stay at this property and will not be my last. Thanks to Liz, Nate and Jessica for excellent service Cheers
Comment from Hotel Management
Jul 7, 2016 by tgriffin@thehotelgroup.com, Hotel Management
Thank you for the 5 star rating, love that you mention by name several of our staff, we think they are pretty amazing too! We look forward to keeping our "favorite" hotel status.
3 out of 5
Recommended
for Everyone
by A verified traveler

Noise

Posted Apr 9, 2016
The only issue with the hotel was the notice the ac/heater made every time it came on. It woke me from my sleep several times. Besides that everything was fine.
Comment from Hotel Management
Apr 9, 2016 by CP GM, Hotel Management
Thank you for your feedback, we hope that you reported to the hotel staff so that we can quickly fix the noisy P-Tac unit. We appreciate your business and glad to hear that your stay was fine other than the AC.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airp

Posted Mar 26, 2016
In the past I was alowed to park and fly. This time I was denied. Will be looking for midtown hotel that allows park and fly
Comment from Hotel Management
Mar 28, 2016 by Tammy G., Hotel Management
Thank you for the 4 star rating in spite of your disappointment for the lack of availability for a park and fly booking.
4 out of 5
Recommended
for Everyone
by A verified traveler

It's ok. Didn't like guy in parking lot smoking

Posted Feb 18, 2016
Didn't like guy in parking lot smoking dope it is very offensive
Comment from Hotel Management
Mar 3, 2016 by CPA General Manager, Hotel Management
Thank you for the 4 star rating, so sorry to hear that someone offended you in the parking lot, that must have been disturbing. We appreciate your business and hope that this incident will not deter you from future stays.