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Reviews of Embassy Suites Anchorage

3.5 out of 5
Embassy Suites Anchorage
600 East Benson Blvd, Anchorage, AK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1003 reviews" "
Rating 8 - Good. 210 out of 1003 reviews" "
Rating 6 - Okay. 65 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast
Stayed 5 nights in Apr 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great to stay for a weekend with kids
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024

10/10 Excellent

Rhianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Embassy Suites twice now over the past three years when I come down to Anchorage to shop. The staff have always been very friendly and very helpful, the rooms are very clean and spacious. The breakfast is amazing!! Always tasty and so many options over the many days we are staying there is great. This is right next to the midtown mall and REI so it’s great for shopping
Stayed 3 nights in Mar 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free drinks, although I don't drink. Omelette station.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the rooms and the breakfast!
Stayed 1 night in Mar 2024

6/10 Okay

Aaron

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was pretty dirty, hotel is definitely showing its age and rooms need updating.
Stayed 1 night in Mar 2024

10/10 Excellent

Trina

Traveled with family and small children
Liked: Cleanliness, amenities
Like that they were very good about moving us when their was a leak in the ceiling
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was a total shot show. My child felt unsafe. There were so many people not following the rules and making it a dangerous place. Management was told and nothing was done about it.
Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Stayed 3 nights in Mar 2024

6/10 Okay

Alisha

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Delicious breakfast, beautiful lobby,staff was good but getting towels took for ever, room was good but had scuffs, dirty bath tub area. Showers in spa area were cold and didnt have high pressure. Parking was tight.
Stayed 1 night in Mar 2024

10/10 Excellent

Cora Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay in a central location
Stayed 5 nights in Mar 2024

10/10 Excellent

MELANIE

Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jillyan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very noisy at night with a ton of people but went back in the morning and was nice and quiet.
Stayed 1 night in Dec 2023

6/10 Okay

Totsie, Delta Junction

Traveled with family
Disliked: Property conditions & facilities
We are Hilton Honors members - many years. I felt we were given substandard consideration because we booked through a 3rd party. Ground floor - furthest room from the lobby, cold room. We are Alaskans, so when I say cold - it was! Scheduled for 6 nights with NO housekeeping services. When I requested service, what we received was the bed straightened and the garbage removed, one clean towel and no clean cups/glasses, coffee or toiletries. This is NOT the service we are accustomed to receiving at a Hilton! My husband is almost 85 y/o and the “hike” to the lobby and the front door was ridiculous! The entry way by our door was too dangerous to use because of ice and snow. Bright spots - the breakfast was great, as usual, and “Windy” at the lounge was awesome, as was Iris, at reception. I would have thought for a price of over $2,000 - you could do better. And, we are tired of hearing that you have cut back on services because of COVID!!!!
Stayed 6 nights in Feb 2024

8/10 Good

ROBYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Katherine

Traveled with family
Liked: Amenities, property conditions & facilities
The room is very nice! The pillows are ridiculous! Flat and uncomfortable!
Stayed 1 night in Feb 2024

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Hing Kuen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience for shopping
Stayed 2 nights in Feb 2024

8/10 Good

Bruce

Liked: Amenities
No transportation from and to the airport
Stayed 1 night in Feb 2024

8/10 Good

Hing Kuen

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Staff is very helpful, Good hotel facility Near the shopping mall, restaurant…
Stayed 1 night in Feb 2024

10/10 Excellent

Marie

Stayed 3 nights in Feb 2024

8/10 Good

Aaron

Stayed 1 night in Feb 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service
I wish that turn down service didn’t have to be requested over a multi-night stay, and the hot tub was down for a good portion of our stay. The breakfast also didn’t meet the standard it has on previous stays, which was disappointing when it’s usually a highlight during our visits with three kids.
Stayed 3 nights in Feb 2024

8/10 Good

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our first stay at this hotel was so excellent. So the minor faults on this one are in comparison to the first stay. The hot tub was out of order. And our server at the restaurant was not great. The bartender had to come over and fix our drink order personally. Breakfast buffet was really picked over. It was still excellent but compared to our first stay it was a little disappointing, especially at the price point.
Stayed 1 night in Feb 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, excellent amenities. Would love to stay here again. Well worth the visit.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The rooms were comfy. Most employees were courteous. When checked in they forgot to tell us when the free drinks expired, had we known we would have grabbed deinks prior to going to the pool. The hot tub jets didn't really work which was a let down. The breakfast was our favorite part of our stay. It was amazing and loved the cooks.
Stayed 1 night in Jan 2024

4/10 Poor

Jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We love the breakfast and evening reception. Easy parking. Nice rooms and little gym.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tyler William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024

6/10 Okay

Mae

Stayed 2 nights in Jan 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very responsive. Breakfast was AMAZING. Overall just a great, comfortable experience.
Stayed 1 night in Jan 2024

8/10 Good

Steve

Business traveler
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Curtis, Plano

Stayed 6 nights in Dec 2023

4/10 Poor

laura

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rachelle

Liked: Staff & service, room comfort
The only thing was there was dust in the restroom and ceiling seemed as though the paint job wasn’t finished. Also very loud water pipes.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mike, Sitka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Matthew

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The bartender was rude and complaining behind the bar. It took 30 min just to get service at the bar and in the middle of the night I wasn’t feeling too hot and they charged me 13 dollars for a bottle of water and a gaterade
Stayed 1 night in Jan 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
It was great stay and enjoyable...
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Audrey

Stayed 2 nights in Dec 2023

6/10 Okay

Koya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Isaiah

Stayed 4 nights in Dec 2023

10/10 Excellent

Tesha

Stayed 1 night in Dec 2023

2/10 Terrible

Shannon

Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Stayed 1 night in Dec 2023