Ratings based on 308 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Room cleaniness

Posted Feb 10, 2016
I found a dead fly on the counter of the sink (washroom).
5 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage

Nice Hotel with Friendly Staff

Posted Dec 2, 2015
This was my second time staying at this hotel and I am pleased with the whole experience.. I had to stay a few more nights then I had planned and when I did my extra few nights the lady was every nice and made it so easy for the add on of extra nights without having to move me to another room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, AK

Good hotel for a longer stay. Extended my stay an

Posted Nov 19, 2015
Pros: Everything.
Cons: Maybe temperature of pool.
Location: In center of town, close to everything.
Room was great, well kept. Staff was courteous and friendly.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Roomservice negative

Posted Nov 16, 2015 on Hotels
Room wasn't bad...besides squishy pillows, 4 would equal 1. Roomservice was incompetent, with every meal something was forgotten. On one evening in particular sides ordered were not delivered and had a pepper shaker with no bottom and of course no pepper. Be leary of food, ordered a sandwich that was supposed to be on ciabatta bread but instead it came on a soggy hamburger bun.
3 out of 5
by Libster

beds were soft, kuerig coffee makers are not for the older generation

Posted Nov 12, 2015 on Orbitz
beds were soft, laid my head on 3 pillows and my head crushed right thru to the mattress they were way too soft, same with mattress keurig coffee makers are made for people with knowledge, there should have been directions on use, not the mini diagram on the side of the pot also could not operate the microwave. Us older generation is not into all these fancy gadgets. otherwise, stay was nice, quiet, but maintenance and housekeeping were called 3 times and no one ever did show up. Finally went to Denny's to get coffee.
5 out of 5
Recommended
for Families
by Amber

This traveler left a rating score only Posted Nov 9, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by William

This traveler left a rating score only Posted Nov 4, 2015 on Hotels
5 out of 5
Recommended
for Families
by Dennis from Alaska

Comfortable

Posted Oct 30, 2015 on Hotels
One night friendly staff
3 out of 5
Recommended
for Business Travelers
by Bryan

This traveler left a rating score only Posted Oct 18, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

Good hotel, not so good location

Posted Oct 13, 2015 on Hotels
The room was very comfortable and the staff were helpful and friendly. Wi-Fi was good and dependable. The restaurant in the hotel offers good, reasonably priced meals. Unfortunately the location of the hotel is a long way from Downtown and, if you do not have a car, you need to depend on a shuttle. The shuttle is at-call but only offers specified locations.