Posted Nov 25, 2016
Poorly situated by main roads, poor view of air conditioners and roof
Young inexperienced staff poorly equipped to efficiently run hotel
no internal phone systems at all , the whole duration of stay making phoning local tour bookings impossible, engineer couldn't do the repair properly and it was in every room- same problem.
No changing rooms at all just a freezing cold mixed use toilet with no facilities for hanging anything. Expected to walk across lobby or by office near pool and along corridors up cold stairway or in lift with wet costume and towels. Staff totally unsympathetic to concern ..stating all US hotels same. They are NOT as have stayed in quite a few and they have changing rooms or 2 reasonable washrooms.
Food improved after poor breakfast to cater for non meat eaters .
TV on in main communal lounge and dining room- quite loud 24 hours a day every day which is disgusting for the conservation of energy regards global warming! Should not have it on if no one there or from midnight until 6 am at the most. For staff benefit and they should be on job.
No grtitter or salt on front park way or drive/road so very dangerous for walkers to cars.
Heating system antiquated and unreliable..thus very hot or cold in night.