Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from US

Bad experience

Posted Nov 27, 2016
The pool was broken down over the Thanksgiving holiday. The dinner had no noodles for their spaghetti. Room had some sort of nasty milk or something spilled In it. Very disappointed. Normally this is our favorite hotel. Not anymore
2 out of 5
by A verified traveler

Hotel standard

Posted Nov 25, 2016
Pros: Room reasonable size
Cons: See above- changing room(s), better breakfasts on line with English breakfast - less ie; quality rather than quantity and high carb/sugar and fat food
Location: Beluga point , nature reserves, fabulous wild animal park/conservation park around 25-30 miles towards Kenai penisulars, glaciers ,trails etc
Poorly situated by main roads, poor view of air conditioners and roof Young inexperienced staff poorly equipped to efficiently run hotel no internal phone systems at all , the whole duration of stay making phoning local tour bookings impossible, engineer couldn't do the repair properly and it was in every room- same problem. No changing rooms at all just a freezing cold mixed use toilet with no facilities for hanging anything. Expected to walk across lobby or by office near pool and along corridors up cold stairway or in lift with wet costume and towels. Staff totally unsympathetic to concern ..stating all US hotels same. They are NOT as have stayed in quite a few and they have changing rooms or 2 reasonable washrooms. Food improved after poor breakfast to cater for non meat eaters . TV on in main communal lounge and dining room- quite loud 24 hours a day every day which is disgusting for the conservation of energy regards global warming! Should not have it on if no one there or from midnight until 6 am at the most. For staff benefit and they should be on job. No grtitter or salt on front park way or drive/road so very dangerous for walkers to cars. Heating system antiquated and unreliable..thus very hot or cold in night.
4 out of 5
by A verified traveler

Posted Oct 11, 2016
In line with prices in Alaska, with facilities that were clean and pleasant.
5 out of 5
by A verified traveler from Johnson City, TN

Best hotel for the money

Posted Sep 28, 2016
Pros: Everything.
Cons: Parking area could be just a bit larger
Location: Everything (food, shopping, etc...) seemed to be a stones throw away from the hotel which was great. Awesome location.
This hotel was excellent. Nice fitness room (small but does the job), continental breakfast every morning which my mother-in-law LOVED! Very close to the airport and all the great restaurants in Anchorage. The room was excellent. Very clean, comfortable and quiet. I highly recommend staying here if visiting Anchorage.
5 out of 5
by A verified traveler from Salt Lake City, Utah

Red eye flight to Anchorage

Posted Sep 17, 2016
Pros: So convenient to everything.
We were warmly greeted by the staff even though we got there at 1:00 a.m. We didn't have a long sleep, as we had to drive the next morning to Homer. We loved the room, especially the cool back-lit mirror. The pool was nice but noisy with children. The breakfast was GREAT! We just wish we had more time to stay at the hotel.
5 out of 5
by A verified traveler

Nice place to stay in Portland!

Posted Sep 13, 2016
Stayed here only one night but they have lots of amenities to enjoy! Free drinks and light supper along with full breakfast!
5 out of 5
by A verified traveler

Enjoyable stay

Posted Sep 10, 2016
Very friendly staff, Quick Check In. The room was well attended to and comfortable.
4 out of 5
by A verified traveler from San Francisco

Nice hotel -convenient to Anchorage

Posted Sep 10, 2016
Pros: Friendly staff
Location: Convenient to airport
Comfortable rooms Complimentary breakfast Friendly staff
5 out of 5
by A verified traveler from Georgia

Super stay

Posted Sep 5, 2016
Home away from home, very accomadating, great breakfast, shuttles on time and very convenient
5 out of 5
by A verified traveler

Perfect stay

Posted Sep 5, 2016 on Hotels
It was a wonderful stay. Very comfortable