Ratings based on 483 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
nice. quick trip was conveniently located. room was for the most part clean. the bed was comfortable. nice breakfast for on the go.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Posted Sep 18, 2017
Pros: Modern décor and large room
Extremely nice hotel..very modern. The only complaint was the thermostat was broken and the repairman tried to tell us the A/C was still working and it was cool enough. We informed the front desk that it was not "cool enough" and asked to be moved which they did promptly. I would definitely stay here again and highly recommend this very nice hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Beautiful views of the lake and mountains.

Posted Sep 15, 2017
Pros: WIFI, room comfort, breakfast and breakfast
Cons: Not that I can think of.
Location: Location is a little out of the way but in Anchorage you need to drive to everything anyway , so not an issue. There is a nice walking trail
The hotel offered a nice breakfast buffet every morning. There was an outdoor seating area with a large gas firepit and another fireplace in main lobby area that made you feel warm and welcomed. The wifi was the best I have found in any hotel and free. Lots of parking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska.

Amazing!

Posted Sep 6, 2017
We love staying in this hotel. Even it's pricey. My only concern is the swimmingpool. It's not really clean and so many people's using that hope they change it everyday. But over all the room is clean bed cover. Rest room. Friendly employee. Nice breakfast. nice view
Comment from Hotel Management
Sep 7, 2017 by Amy, Hotel Management
Thank you for the nice comments abut your stay with us. We also like to apologize for the inconvenience you had with the cleanliness of the pool, we have relayed this issue to the right department to ensure it will not happen again in the future. We hop we can have another chance to serve you again in your future reservations with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2017
Pros: I liked the separate toilet area.
Location: liked the walking trail
Great. Clean. Friendly.
Comment from Hotel Management
Sep 4, 2017 by Amy, Hotel Management
Thank you for the nice comments regarding your stay with us. It was greatly appreciated, we hope we can have another chance to serve you again in your future reservations with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairbanks, AK

Great Hotel

Posted Aug 23, 2017
Very clean and nice. Staff were very pleasant and helpful. Great fire pit outside for enjoying brisk fall nights. Highly recommend!
Comment from Hotel Management
Aug 31, 2017 by Amy, Hotel Management
Thank you for the nice comments regarding your stay with us, we hope we can have another chance to serve you again in your future reservations with us.
3 out of 5
by A verified traveler from Yankton, SD

Nice setup. Poor upkeep.

Posted Aug 23, 2017
We wanted a nice place to stay and thought with the reviews that this was it. The lobby was very inviting as was the girl at the front desk. When we got to our room we were surprised to see that it looked like an adult film had been recorded in the room, as it seemed there was a large amount of dried male fluid all over the couch. There also seemed to be a spray of brown fluid on the ceiling above one bed. I didn't investigate further. We had been flying all day and we didn't feel like dealing with the hassle so we just stayed in that room. The beds looked clean enough anyway. Not my worst experience, but not worth $280.
Comment from Hotel Management
Aug 31, 2017 by Amy, Hotel Management
Thank you for choosing University Lake Springhill Suites by Marriott for your travelling needs. In behalf of the staff, I would like to apologize for the inconvenience you had with the cleanliness of your suites, we have relayed this issue to the right department to ensure it will not happen again in the future. We hope we can have another chance to serve you again in your future reservations with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston Texas

Conveniently located near UAA

Posted Aug 22, 2017
Enjoyed the stay. Very welcoming. Friendly and accommodating Staff and nice breakfast. Clean room and nice amenities available for use. Access to the trail and pond is great too.
Comment from Hotel Management
Aug 31, 2017 by Amy, Hotel Management
Thank you for the nice comments regarding your stay with us, it was greatly appreciated. WE hope we can have another chance to serve you again in your future reservations with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Nice Hotel

Posted Jul 19, 2017
Clean hotel that matched my needs. Nice and friendly staff that answered all my questions. Clean pool area and hot tub.
Comment from Hotel Management
Jul 23, 2017 by Amy, Hotel Management
Thank you for the nice comments regarding your stay with us, the nice comments were greatly appreciated. We hope that you can come back and visit us again in your future reservations with us. Sincerely, Amalia David AGM
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Quiet, Clean, and Convnient Location

Posted Jun 29, 2017
Pros: The front desk people were super nice. The cleanliness of the hotel was great and the location was wonderful!
Location: It was convenient to everything we needed.
We enjoyed our stay at SpringHill Suites in Anchorage. The location was quiet yet convenient. The property was pretty by the lake and with the mountains in the background. The rooms were clean with plenty of room. I would definitely stay here again if visiting Anchorage, and I highly recommend this property!
Comment from Hotel Management
Jun 29, 2017 by Chris R., Hotel Management
Hi Melinda, Thank you so much for the great feedback and review! We're grateful for your recommendation and hope to see you again soon! Regards, Chris J. Racanelli General Manager