Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Colorado

Easily accessible hotel

Posted Aug 22, 2016
Very close to multiple commodities and easy to navigate around. The service was great and the environment was welcoming.
Comment from Hotel Management
Aug 26, 2016 by Jacqueline Y., Hotel Management
Don, Thank you for taking your time to complete our survey.
4 out of 5
by A verified traveler from Coloradan

Good location if you have a car.

Posted Aug 21, 2016
2 nights with breakfast included at a good price for summer in Anchorage.
Comment from Hotel Management
Aug 26, 2016 by Jacqueline Y., Hotel Management
Thank you for taking the time to complete our survey. We greatly appreciate your feedback.
5 out of 5
by A verified traveler from Colorado

Nice hotel near the University of Alaska-Anchorage

Posted Aug 13, 2016
Cons: Breakfast buffet is mediocre.
Hotel was clean; staff were pleasant. Staff were very helpful when I discovered I left my phone charger - thank you!
Comment from Hotel Management
Aug 18, 2016 by Chris Racanelli, GM, Hotel Management
Hi Mitzi, Thank you for the great feedback and review. I'm happy to hear that we were able to get your phone charger back to you. I hope to be at your service again soon! Very Respectfully, Chris J. Racanelli General Manager
4 out of 5
by A verified traveler from Missouri

My Alaska Trip

Posted Aug 10, 2016
Pros: Being on the lake, the decor, the cleanliness, and the staff super nice.
Cons: A commode where the shower was would be nice. A one complete bathroom is better then two that you have to run back and forth in.
Location: Perfect for going in any direction. My brother is in nursing care facility and I needed to be able to get to him easy and also relax for myself.
It was one of the nicest and cleanest and great in every way except they kept my $100. deposit in case of leaving in dirty and my niece and I cleaned it well before leaving. Perhaps they will shortly as only been one month ago. I would love to stay again sometime as convenient to where I needed to go and relaxing being on the lake when we were there. The staff was very nice at all times.
5 out of 5
by A verified traveler

Hôtel moderne

Posted Aug 8, 2016
Pros: Sa modernité.
Cons: Aucune!
Location: Le service de navette est extraordinaire et nous permet d'aller et venir de l'hôtel pour visiter le centre-ville, aller manger dans un bon Resto.
Chic, confort, tranquillité, services de transport vers l'aéroport et le centre-ville sont de bons atouts!
Comment from Hotel Management
Aug 10, 2016 by Chris Racanelli, GM, Hotel Management
Thank you for the great review and feedback! It sounds like we exceeded all of your expectations and am ecstatic to hear you enjoyed your stay! Very Respectfully, Chris J. Racanelli General Manager
5 out of 5
by A verified traveler from Alaska

Stayed here after surgery

Posted Aug 7, 2016
We have been to this hotel before with good success so when we travelled for surgery we booked here again. Very clean and comfortable. The staff are great! The breakfast in the mornings is outstanding. We will stay here again.
Comment from Hotel Management
Aug 10, 2016 by Chris Racanelli, GM, Hotel Management
Hi Mandy, Thank you for the excellent review! We hope you're having a speedy recovery and look forward to seeing you soon! Very Respectfully, Chris J. Racanelli General Manager
4 out of 5
by A verified traveler from New Jersey

Nice hotel next nature reserve lake

Posted Jul 31, 2016
Excepts for expensive price tag of 300 dollars, nice spacious clean room,quiet location next lake was wonderful.
Comment from Hotel Management
Aug 2, 2016 by Chris Racanelli, GM, Hotel Management
Thank you for the great review! We're happy to hear that you enjoyed our location and were able to relax and unwind. Very Respectfully, Chris J. Racanelli General Manager
5 out of 5
by A verified traveler

Nice hotel near the lake

Posted Jul 24, 2016
Clean, quiet, new, comfort hotel. All our family love it.
Comment from Hotel Management
Jul 26, 2016 by Chris Racanelli, GM, Hotel Management
Thank you for your feedback! We're ecstatic to hear you enjoyed your stay and hope to be at your service again soon! Respectfully, Chris J. Racanelli General Manager
4 out of 5
by A verified traveler

Posted Jul 17, 2016
Odd room layout. No vents in bathrooms. TV in bad location for easy viewing. A bit overpriced.
Comment from Hotel Management
Jul 20, 2016 by Chris Racanelli, GM, Hotel Management
Thank you for your feedback! We actually do have vents in all of our bathrooms but they operate so quietly 24/7 that guests don't even know they're there. We hope to be at your service again soon! Very Respectfully, Chris J. Racanelli General Manager
4 out of 5
by A verified traveler from PA

Good place to stay

Posted Jul 15, 2016
Pros: Breakfast, service and facility
Cons: n/a
Great location; quiet; courteous and helpful staff; excellent breakfast bar with good choices. Good floor layout (suite) for larger (upto 6) families - separate sink in enclosed toilet and tub areas. Used the pool after it was closed for maintenance - heavily chlorinated; staff did not rush checkout - gave us an hour to vacate the room after checkout time.
Comment from Hotel Management
Jul 19, 2016 by Chris Racanelli, GM, Hotel Management
Dear Sree, Thank you for your amazing review and feedback! I'm ecstatic to hear that we exceeded all your expectations and hope to be at your service again soon! Very Respectfully, Chris J. Racanelli General Manager