Ratings based on 734 Verified Reviews

3.6 out of 5
73% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from North Pole AK

Close to theater and shopping

Posted Feb 21, 2017
We love staying at the Westmark each time we stay in Anchorage. We come down for shows and shopping twice a year. It's great being downtown and right next to the theater.
2 out of 5
by A verified traveler

You get what you pay for

Posted Feb 6, 2017
Pros: price for the location
Cons: better staff, more parking and better communication on parking locations.
Rooms are ok old and dated but not a big deal. My room had 1 king bed with 4 pillows on it. Only one of the pillows was firm. rest were flat and deflated to various degree. The flattest one was almost un-usable. Their wifi is worthless. One of the nights i tried to stream netflix and gave up in the first 10 minutes. Few times I tried to work from the room and my session had a massive delay on input. Fine i can deal with that, worked in worse situations but then WIFI kept dropping every 2-5 minutes and reconnecting so i had to re-loginto VPN. I gave up on that as well after 3rd time. Tried it again next day and exact same story. Their wifi is only good for web browsing and cant even handle compressed voice. Its fine, i get that most people wouldnt stay there for work, so lets talk about service. Front desk people were friendly and helpful for most part. Hostess and waiters at the hotel restaurant were good as well. But i did ran into hotel employees in the lobby and around restaurant that were so rude it was unbelievable. If i was there on vacation and was treated that way in the morning it would ruin first part of the day for me. I piled trash in corner caue trashcan was too small and it was never taken out. Few takeout boxes with left over food just sat there entire stay (at this point i wanted to see if they'd get picked up and didnt throw them myself). I should of paid a bit more and stayed at the mariot down the street! CHECK PARKING LOCATION OR YOU WILL BE FINED: mislea
3 out of 5
by A verified traveler from vancouver

Was expecting a warmer welcome

Posted Jan 25, 2017
Pros: good breakfast, warm rooms
Cons: open the restaurant/bar on Sunday,
Location: Great bar/restaurant opposite - the Brewhouse
The entire hotel seems to be a bit down on itself. The restaurant was closed (Sunday) so I had to go outside for food. Anchorage had apparently been surprised by a recent snowfall so taxis were hard to find...
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad

Posted Jan 24, 2017
Stayed over the weekend. It was a busy weekend at that so there parking lot is very limited so we had to pay atleast 30 dollars through out our stay to park! The rooms are decent the bed was kind of hard but the pillows made up for it! MARK was the front desk clerk at night, which he was awesome!! Helped us out when needed! Thanks Mark! All n all I would recommend this hotel PLUS GREAT LOCATION!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2017
Great price for what's needed hyfhh hfjbf h vjcbh. Y h
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Basic downtown hotel

Posted Jan 2, 2017
Few amenities, but clean, low cost and good location for downtown activities.
4 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Couldn't reach wifi and room was cold when I moved in, but the staff were super nice.
2 out of 5
by A verified traveler

needs upgrades

Posted Nov 19, 2016
Dirty carpet throughout room too hot service ok comfortable bed close to everything
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Business

Posted Nov 19, 2016
Pros: Comfortable and quiet
Cons: A makeup mirror would be nice for better lighting
Location: Looks like several things there on business
Business travel, good location and comfortable, very friendly staff!
4 out of 5
by A verified traveler

Convenient to our meeting venue.

Posted Nov 13, 2016 on Hotels
Helpful and kind bell hop.